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"War Room" Notes Describe IT Chaos At Healthcare.gov

dcblogs writes "U.S. Rep. Darrell Issa (R-Calif.), who chairs the House Oversight and Government Reform Committee, has released 175 pages of "War Room" notes — a collection of notes by federal officials dealing with the problems at Healthcare.gov. They start Oct. 1, the launch day. The War Room notes catalog IT problems — dashboards weren't showing data, servers didn't have the right production data, third party systems weren't connecting to verify data, a key contractor had trouble logging on, and there wasn't enough server capacity to handle the traffic, or enough people on the help desks to answer calls. To top it off, some personnel needed for the effort were furloughed because of the shutdown. Volunteers were needed to work weekends, but there were bureaucratic complications."

2 of 346 comments (clear)

  1. Furloughed workers by unixcrab · · Score: 1, Funny

    Funny that a Republican would be pointing that out :P

  2. Re:Lowest bidder wins... by Anonymous Coward · · Score: 3, Funny

    But ends up costing multiple times more in the end.

    Yes, as opposed to buying something like Oracle, where the highest bidder wins, and also ends up costing multiple times in the end.