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"War Room" Notes Describe IT Chaos At Healthcare.gov
dcblogs writes "U.S. Rep. Darrell Issa (R-Calif.), who chairs the House Oversight and Government Reform Committee, has released 175 pages of "War Room" notes — a collection of notes by federal officials dealing with the problems at Healthcare.gov. They start Oct. 1, the launch day. The War Room notes catalog IT problems — dashboards weren't showing data, servers didn't have the right production data, third party systems weren't connecting to verify data, a key contractor had trouble logging on, and there wasn't enough server capacity to handle the traffic, or enough people on the help desks to answer calls. To top it off, some personnel needed for the effort were furloughed because of the shutdown. Volunteers were needed to work weekends, but there were bureaucratic complications."
As a former DoD software developer, let's review your comments.
According to the best source of info I could easily find, federal salaries made up just 13.8% of the federal budget as of 2005.
You also neglect some important questions:
Expensive compared to what? If they don't have to show a profit, etc., then can you objectively demonstrate that they're getting less done than a (potentially) lower-priced contractor?
Also, you fail to mention that there's a very open debate about if / when contractors are a better deal for the government than are civil servants. Partisan thinktanks have no problem making sweeping statements, but organizations specifically charged with reporting truthfully find that there's not enough data.
I hope you're also not going to compare the average salary of all public sector works vs. all private sector workers. Because for the most part, the government doesn't hire people to do low-skilled work. For example, at the military sites that I've been at, things like building cleaning, etc. was mostly done by private contractors.
As opposed to what contractors do? Good grief man, have you ever seen what private sector contractors do? I've seen plenty of silliness and inefficiency in civil servants, but I've seen countless times contractors milking / drawing out contracts, while often getting less done than the civil servants with whom they collaborate.
I suspect you have two basic problems. (1) You're so frustrated with the negative examples you've seen of civil servants, that you simply assume the private sector is more efficient. And (2), you're confusing your complaints regarding the breadth and intrusiveness of the government's self-granted scope, with the quality of work being done by civil servants.
CBO estimated ACA would require $10B. Congress approved $1B. http://rudepundit.blogspot.com/2013/10/why-not-take-victory-lap-on-obamacare.html?m=1
Happened to me.
In 1981 I received SSI benefits because my father was disabled.
In 2012 I received a letter from the Social Security Administration saying they had overpaid me in 1981 and I owed them money.
After over 30 years!
I sent letter after letter, with the appropriate appeal form. They ignored all of them.
Just kept sending increasingly threatening letters. By the way, they were sending the letters to an address I ahve not lived at for over 30 years. Even though they have my current address.
I called, they could not help. Eventually someone was able to change the address.
They then sent a wage garnishment to my employer.
I called, reached a person who said 'fine, we'll reverse this'. But they didn't actually tell anyone.
So my employer deducted it from my wages. How embarrassing is that? They said I had to work it out with SSA.
And after that, the IRS deducted it from my tax refund. They too said I had to work it out with SSA.
Then I get a letter from the SSA saying 'we have recalculated your benefits and we owe you money'.
They sent me a check for over double what the had garnished from me.
No doubt i will get another letter in the future telling me I owe them money
You mean the party that kept sending bills to the senate ...
...without making any attempt whatsoever to make those bills something that could pass in said senate?
Yeah, them.
Note that the Senate during this time also sent a bill to the house. By all accounts, it was a bill that would have passed in the house with flying colors, and the POTUS would have signed. It would also have represented a tremendous victory for Republicans, cutting food stamps by 4 billion dollars, and all sorts of other assorted (IHMO evil) cuts to the poor that Republicans were wanting. In the Bush era a Republican house would have jumped right on this.
The house's Republican leadership wouldn't bring it up for a vote. In fact, they changed their own rules specifically to prevent anyone from being able to bring this passable bill up on the House floor. Why not take a big legislative victory? Because the Republicans in the House don't care about legislative victories. They wanted to shut the government down. Simple as that.
All that reads like pretty standard War Room activities for a launch of this size. There is a reason they chose the name "War Room" for these things. It is just a central location where issues are triaged, and it can be chaotic after a launch. This is an example of the press trying to make a big story out of something that isn't news by reporting on something that most people don't understand.
I would be more concerned by the lack of a war room than from war room chaos.
-- -- Warning. Do not stare directly at the sun.