Slashdot Mirror
Google Halts Sales of HP's USB-Charging Chromebook 11 Over Overheating
sfcrazy writes "In a surprising and unexpected move, Google and its partners have removed the recently launched HP Chromebook 11 from shelves. Users were complaining about the issues with the trackpad and performance of the laptop." Specifically (as also reported by the Seattle Post-Intelligencer), some of the laptops have been reported to overheat.
I work at a local small computer workbench. Not surprised by this at all. It seems most of HP's designs recently all overheat, or are designed to very easily. We see so many HP/Compaq's with damaged motherboards from overheating. Sometimes you can see why, hairballs in the heatsinks. Other times the heat sinks and fans look brand new. Sometimes reflowing the motherboard works, other times a new motherboard is needed, and we've even had time were new motherboards fail from the same thing a year or so later. They're junk and don't design their heatsinks and fans to the correct thermal design power of the CPU and videochipsets they're designed for. Thank god Google won't put up with their lousy designs and pulled it.
This blog spam quotes The Verge's Report from a Blog post from Google which is summaried in this post on slashdot...
How much info is summarized from google? 3 sentences:
1) Google and HP are pausing sales of the HP Chromebook 11 after receiving a small number of user reports that some chargers included with the device have been damaged due to overheating during use.
2) We are working with the Consumer Product Safety Commission to identify the appropriate corrective action, and will provide additional information and instructions as soon as we can.
3) In the meantime, customers who have purchased an HP Chromebook 11 should not use the original charger provided with the product.