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Project Rescue Expert Todd Williams Talks About Healthcare.gov (Video)

By now, most Americans have either heard or learned firsthand that the Healthcare.gov website doesn't work right. Slings, arrows, and brickbats are being slung all over Washington, and Congressional representatives are busily thundering imprecations at all and sundry who were involved in putting Healthcare.gov together. If there have been any Congressional hearing focusing on how to fix the problems, though, we have not seen them. You'd think that our representatives would bring in people like today's interviewee, Todd Williams, who has written a book titled Rescue the Problem Project and runs a company that specializes in rescuing failed projects. What's more, Todd is just one of many Americans who have helped rescue projects that have gone awry. Hopefully our government has at least one of them working on Healthcare.gov by now, although we haven't heard that they've selected a strong turnaround manager and set him or her to work on the project -- and you'd think they would have told us if they had.

7 of 276 comments (clear)

  1. Comment removed by account_deleted · · Score: 5, Insightful

    Comment removed based on user account deletion

  2. Re:Me too! by ScentCone · · Score: 5, Insightful

    In what way did the Republicans have anything, whatsoever, to do with how the web site was built? What influence did they have over the technical decision making, the choice of contractors? In which way did the Republicans influence the decision by Sebelius to hide from the president the fact that the site couldn't possibly work in the manner he's been promising? How does the decision by some states to not take on the risk of an unfunded Medicare mandate expansion cause the site's architecture to fail? And ... "grandstanding?" You mean like telling people they'll have to vote the law in so they can see what's in it and how wonderful it is? Like saying over and over again during an election that what's happening right now to millions of people wasn't going to happen? That sort of grandstanding? Grandstanding like telling voters that the people who pointed out what a trainwreck the ACA is by its very design really just want to throw little old ladies off of cliffs? That sort of grandstanding? Ooops, I get it. You're pathetically deflecting, just like the president. Pressed on exactly the same details (on how it is that the Republicans interfered with the development of the site's code and infrastructure) ... crickets chirping.

    --
    Don't disappoint your bird dog. Go to the range.
  3. Re:Me too! by DaHat · · Score: 5, Insightful

    Profiteering created this this mess

    No... poor management and a poorly thought out law is what caused this mess.

  4. Re:Me too! by DaHat · · Score: 5, Informative

    The Republicans defunded part of the project.

    Citation to specific bill which caused this please.

    The Republicans refused to set up state exchanges in their stats, increasing the traffic load on the website.

    If it was a traffic load issue, why does the issue still persist nearly 2 months since launch when the traffic to the site dropped by 88% after the first couple of weeks? http://www.washingtonpost.com/national/health-science/visits-to-federal-health-care-web-site-off-88percent/2013/10/15/7a73f45c-35e2-11e3-be86-6aeaa439845b_story.html

    More so, you realize under Federalism... states do still have some rights... right?

    And most of all, the Republicans DID NOT ALLOW US TO HAVE SINGLE PAYER, which put us in this situation in the first place.

    Remind me... how many Republican's voted for this monstrosity of a law which is forcing people to lose their health insurance plans and pay even more out of pocket for the replacements? Right... ZERO.

    Don't blame the Republicans when the liberals couldn't come up with enough votes to implement single payer.

  5. Re:Me too! by Anonymous Coward · · Score: 5, Informative

    California exchange signed up 35,000 people the first month.
    California sent out 5 million cancellations in the same time period.

    150 people lost coverage for everyone added via the exchange. THIS IS SUCCESS for Obamacare supporters!

    Note: In order to participate in the exchange the health insurance companies in California were REQUIRED BY LAW to cancel ALL individual policies. If they refuesed to cancel individual policies they would not be allowed to sell in the exchange there.

    Like I said, this is one of their best examples of sucess. A reasonable person would call it failure, but I guess they are not reasonable.

  6. Re:Me too! by DaHat · · Score: 5, Insightful

    Many states? You offer 2 but fail to offer any citations?

    At last check, Nevada's site has only signed up 531 people: http://www.foxreno.com/news/features/top-stories/stories/nevada-health-exchange-signups-790.shtml

    Zero for Oregon: http://seattle.cbslocal.com/2013/11/11/oregon-health-care-exchange-has-yet-to-enroll-a-single-person/

    We've got the Washington (state) exchange crashing during it's promotional tour: http://www.komonews.com/news/local/Health-exchange-website-goes-down-during-road-tour-229571661.html

    Never mind the issues of Washington's site with costing people their projected tax credit: http://washingtonstatewire.com/blog/rude-awakening-for-federal-way-woman-who-got-shout-out-from-president-cant-afford-obamacare-policy-after-all/#.Uoq1uZH1JMg.twitter

    Zero plans sold during the first two weeks in Hawaii (due to issues): http://washington.cbslocal.com/2013/10/10/hawaii-relaunching-obamacare-exchange-after-not-selling-any-health-insurance-due-to-software-problems/

    Ditto in New York: http://www.nydailynews.com/news/politics/white-house-deems-health-glitches-unacceptable-gop-calls-obamacare-doa-article-1.1491281

    And Vermont: http://rutlandherald.com/article/20131031/OPINION04/710319973/0/OPINION

    And that a month in, state exchanges had only reached 3% of their target: http://www.reuters.com/article/2013/11/11/usa-healthcare-enrollment-idUSL2N0IW0XX20131111?feedType=RSS&feedName=rbssHealthcareNews&rpc=22

    Yes, such a great success.

    While you are free to lament about my 'personal politics' into it... I'm sorry that you don't like being confronted with facts... or would you prefer I jump up and down and scream "We told you so, we tried to stop you, you didn't listen... now reap what you've sown!" ?

    Na, your dismissiveness of the facts at hand is the truly juvenile part of this.

  7. Re:Me too! by MugenEJ8 · · Score: 5, Insightful

    Now enter partisanship...

    If you don't want to add additional animosity from your opposing political party, then don't ram legislation through via sneaky legal tactics. Go research HOW President Obama managed to get the ACA legislation passed; it will shock you, and you'll then understand a little better why the republicans fight it tooth and nail.

    Just look at all the political posturing... For example, is it not a little unreasonable that the Healthcare.gov website was a no-bid contract? In a law and service you want represented flawlessly, why wouldn't you RFP multiple, large and competent businesses that have done it before and at ten times the scale? It's because its your signature law, and you bet the farm on it, so you'd like all the people in your own corner to back it, profit from it, and live in its limelight. That's exactly what President Obama did... and because it flopped hard, it will be his and potentially his party's downfall for the next x years.

    Taxpayers have already purchased this system and It's failed. Now we spend more taxpayers money to fix it, and blame the opposing political party in whatever fashion we can.

    The intellectual dishonesty among constituents is baffling, and I can't understand for the life of me why they let their representatives get away with murder just because of the future promise of something they don't currently have and want.