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NYT: Healthcare.gov Project Chaos Due Partly To Unorthodox Database Choice
First time accepted submitter conoviator writes "The NY Times has just published a piece providing more background on the healthcare.gov software project. One interesting aspect: 'Another sore point was the Medicare agency's decision to use database software, from a company called MarkLogic, that managed the data differently from systems by companies like IBM, Microsoft and Oracle. CGI officials argued that it would slow work because it was too unfamiliar. Government officials disagreed, and its configuration remains a serious problem.'" The story does not say that MarkLogic's software is bad in itself, only that the choice meant increased complexity on the project.
Who owns this company?
how much do they contribute to XXX???
There has got to be some reason that this DB that ive never even heard of (and i work with DBs, its not my main point of work but I know my way around DBs) got the gig over the more established players.
or, perhaps they went with it because it is less known and therefore reduce the risk of known attacks in other DB systems?
have you seen my sig? there are many others like it but none that are the same
FTA: "An initial assessment identified more than 600 hardware and software defects — 'the longest list anybody had ever seen,' one person involved with the project said. "
Strikes me as none of these people seemed to have ever worked on large projects before.
You could take a handful of proven DB technologies such as Oracle/DB/MSSQL, throw a web (Apache/IIS) and app (.Net/WAS/Jboss) front end to it, and it would work. Why did these guys fuck up the whole thing? It's like the scene in The Fountainhead when the second-rate architects smash up the plans and add their own stuff, "to express their own individuality". This could have been a solved problem - hell, it WAS a solved problem.
I want to delete my account but Slashdot doesn't allow it.
And here is a fantastic example of what happens when hype trumps common sense. NoSQL is the new hawtness, and apparently the dumbasses running the project wanted to be part of that. Now MarkLogic, and NoSQL in general, will have a massive blow to their reputations, and it's unknown how badly this will hurt them.
As someone who has done databases for a long time, I have very little respect for NoSQL, but that is mostly because everyone keeps trumpeting it as a killer of traditional databases. There are scenarios where NoSQL systems are an ideal fit. However, NONE of those scenarios require data to be very reliably stored in a guaranteed and predictable way.
If you don't get your tweets or your friends facebook posts as soon as they are posted, no one will really care. But for something as truly important as health insurance coverage? Are you f__king kidding me? And that's just from a reliability standpoint. Nevermind the fact that NoSQL is currently at the wild west stage where nobody is compatible with anybody else, there is nothing resembling a standard set of APIs between products, making it very difficult to develop expertise.
Sounds like the Gov was just begging for problems.
Bullshit. Since the law has been passed almost the entire implementation has been up to the administration. Which in case you had not noticed is lead by partisans in favor of the affordable care act.
If the GOP can be accused of anything material in terms of interfering with the implementation it would preventing the law from being amended, and if it needs amending there is your proof it was bad law to begin with. Sorry Obama owns this and really HE owns it not even the larger DNC as its HIS branch of government that has been responsible for implementation from the moment HE signed the thing.
*IF* it fails its either because it was unworkable in the first place as written and should not have been enacted or because the Obama administration failed to execute. Those are really the only honest high level conclusions.
The argument well because they had to pass the Senate bill as is it did not get the usual fixes and tweaking is why its got so many problems is also bogus. They had to pass the Senate bill by abusing the budget reconciliation process to deny the minority party in the House at the time its rights; they knew if usual procedures were followed it would never have become law. So again it either should not have been enacted or the administration has failed to execute.
Repeal the 17th Amendment TODAY! Also Please Read http://www.gnu.org/philosophy/right-to-read.html
Well they did have the flashiest ads which used lots of buzzwords.
Undetectable Steganography? Yep, there's an app fo
Because Postgres exists.
The "47%" that people keep talking about are almost entirely retirees, adults going to full time college, or the disabled. The largest portion of the group are the retired people. Are you saying that people who have worked their whole like and are now retired, should not have a say in taxes?
But how would a traditional relational database scale to the 1 billion, or 1,000 billion users, huh? Did you think about the need to future-proof the application?
Current population of the U.S. is a little over 300 million. That includes children, people who have company provided health insurance, etc. who don't need to access HealthCare.gov so that the number of users of HealthCare.gov is expected to be about 30 to 45 million people.
The only way HealthCare.gov would need to support 1 billion or more users would be if we inflicted it on the China or India. That could lead to war or poor technical support and customer service. Although the later does raise an intereting question of who does someone at a call center call when they need technical support? Likewise, the population of the planet is between 7 and 8 billion. For the 1,000 billion users are you planning on also providing health insurance to E.T?
Cheers,
Dave
They that can give up essential liberty to obtain a little temporary safety deserve neither safety nor liberty.
Ben
Sounds like the vendor building the system had a favorite hammer and decided that a rather traditional database problem looked like a nail.
It was the Medicare folks that imposed MarkLogic over the objections of the prime contractor. Calling Medicare a "vendor" is a bit of a stretch. Like non-IT staff calling themselves "customers" of IT in a corporation, as if they have a choice of IT departments.
Another sore point was the Medicare agency’s decision to use database software, from a company called MarkLogic, that managed the data differently from systems by companies like IBM, Microsoft and Oracle. CGI officials argued that it would slow work because it was too unfamiliar. Government officials disagreed, and its configuration remains a serious problem.
The CGI argument was that it would slow work. I have absolutely no doubt about that. Every NoSQL system is it's own distinct thing with unique APIs, protocols, conventions, quirks, etc. This is fine when you are dealing with a limited group of good developers that can be expected to rapidly climb a learning curve. This is not fine when you are the top contractor in a herd of contractors, populated by a vast number of mediocre programmers that last learned anything new in the late 90's.
In that case the correct choice is to select the most ubiquitous technologies. A boutique NoSQL XML-base is not appropriate, even if it is excellent, which MarkLogic may be. I don't know. I just know CGI was 100% correct in objecting to it. CGI's fault in this case was its failure to win that argument.
Not that it matters much. The project was doomed in any case — political agenda driving pie-in-the-sky requirements using crony contracting — Fucked at birth, as they say.
Maw! Fire up the karma burner!