Chicago Transit System Fooled By Federal ID Cards
New submitter johnslater writes "The Chicago Transit Authority's new 'Ventra' stored-value fare card system has another big problem. It had a difficult birth, with troubles earlier this fall when legitimate cards failed to allow passage, or sometimes double-billed the holders. Last week a server failure disabled a large portion of the system at rush hour. Now it is reported that some federal government employee ID cards allow free rides on the system. The system is being implemented by Cubic Transportation Systems for the bargain price of $454 million."
Why are all cities moving from easy-to-use tokens to these expensive, complicated systems?
Cities move away from tokens to fare cards so they can charge variable rates based on supply and demand. During peak usage, they can make the fee higher and during times of lower ridership, fares can be made cheaper to encourage more ridership. Also general rate hikes cannot be done as quickly with tokens because people can buy a mass of tokens just before the rate hike yet still ride with their pre-hike token after the hike goes into effect.