Woman Fined For Bad Review Striking Back In Court

An anonymous reader writes "Here's an update to the earlier Slashdot story about KlearGear.com 'fining' a couple for a bad review left four years earlier on RipoffReport: Not only did KlearGear report this as a bad debt to credit reporting agencies, but KlearGear is hiding behind a DomainsByProxy domain name to making finding their real identities harder. Now Public Citizen is representing the couple and is going after KlearGear for $75,000. The TV station that broke this story, KUTV, now reports that RipoffReport will likely be on the couple's side. The BBB and TRUSTe say their logos were used by KlearGear.com without permission, and credit reporting agency Experian is also investigating."

Comments

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[BradMajors]

"KlearGear is hiding behind a DomainsByProxy domain name to making finding their real identities harder.

KlearGear.com Legal Department
2939 Wilson Ave SW
Grandville, MI 49418-3502
Phone (866) 598-4296

Re:Good

[jonfr]

They say on the front page that they are experiencing unexpected and sharp increase in volumes of orders. That means they are delaying all shipping for 48 business hours. Since working hours are around 8 hours normally, this means 6 days delay at least on shipping when people order from this website. But that is something they should not do, since it is unlikely they are going to get what they did order.

They are also faking reviews and other such things. Claim and information on the fake reviews can be found in the comment on the site I am linking to.

Details: http://www.sitejabber.com/reviews/www.kleargear.com

Re:Good

[tysonedwards]

Easy... They had the person's full name and address, probably more relevant contact information.

Think of it this way... a call to Equifax, Experian or Transunion to submit a complaint saying "This person placed a very large order with us, but then reversed payment after the fact. Here is their name, address, phone number, email, dog's middle name, ..."