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Are High MOOC Failure Rates a Bug Or a Feature?

theodp writes "In 'The Online Education Revolution Drifts Off Course,' NPR's Eric Westervelt reports that 2013 might be dubbed the year that online education fell back to earth. Westervelt joins others in citing the higher failure rate of online students as evidence that MOOCs aren't all they're cracked up to be. But viewed another way, the ability to try and fail without dire debt or academic consequences that's afforded by MOOCs could be viewed as a feature and not a bug. Being able to learn at one's own pace is what Dr. Yung Tae Kim has long argued is something STEM education sorely lacks, and MOOCs make it feasible to allow students to try-try-again if at first they don't succeed. By the way, if you couldn't scrape together $65,000 to take CS50 in-person at Harvard this year, today's the first day of look-Ma-no-tuition CS50x (review), kids!"

24 of 122 comments (clear)

  1. the rates don't matter as much to me by Trepidity · · Score: 5, Insightful

    I suspect a large number of the "failures" are just people who had good intentions to follow a course but didn't devote the time to it after all. Lots of people who sign up for a MOOC have other things they're doing, and this thing they don't really have to do inevitably is the first thing cut if they they busy.

    But what I am interested in is: 1) how many people actually complete; and 2) what quality of education those who complete have actually received. A course where 1000 people complete and 100 drop out vs. a course where 1000 people complete and 5000 drop out has a very different graduation rate, but both have educated 1000 people. The main worry would be whether the 2nd case has degraded the quality of education, by diluting how many attention the 1000 students who finished the course get... the other 5000 could take up a lot of TA/instruction/etc. resources.

    Also, though this is harder to quantify, I'd be interested in how many people who really need the education are getting it through this route. I know a number of academics who take a MOOC now or then out of curiosity or to learn something new. They tend to be some of the more successful students too. That's interesting and has some value, but not really going to change society: a guy with a PhD taking another course isn't going to plug any of our major education gaps. Instead it'd be more interesting of MOOCs are educating people (hopefully at a high level) who don't already have degrees, especially those who wouldn't have gotten them through another route.

    1. Re:the rates don't matter as much to me by Cattrance · · Score: 3, Informative

      I agree, a vast number of failures is to be expected from an online course that requires no monetary input - this is education based PURELY out of self-motivation. Even those who do have the motivation of "I spent money on this therefore I should complete it" still fail due to lack of effort, even those who have little money to throw around. One can only assume that in a forum where you don't pay for the education nor have devoted educators to "hanker" students (even to the a minor extent) is going to be a higher failure rate.

      This article http://www.timeshighereducation.co.uk/news/mooc-completion-rates-below-7/2003710.article reported, in a study of 29 MOOCs that the worst course studied had a recruitment of 83,000 students with just 0.8% reaching the end - this is still 664 educated people.

      Encouragingly, the best course had a completion rate of 19.2% out of 50,000. This gives us 9600 educated people, not a bad number I say.

      We cannot forget that MOOCs aren't just used in order to pass them. Someone might be after a particular piece of information or in more extreme cases, educators might encourage students to join these type of courses to help the course that they are studying. This would increased the course numbers but would also increase the failure rate.

      It would be interesting to see whether there are trends between failures in courses, how long people stuck with the course and what uses these online course materials are being put to.

  2. Less grade inflation / people just trying out the by Joe_Dragon · · Score: 2

    Less grade inflation / people just trying out the classes.

    Maybe a mix of both.

    Now we need on line schools with real job skills and not an over load of theory.

  3. Also allows for checking out the content by KFW · · Score: 5, Insightful

    I've signed up for MOOC classes that seemed interesting, but once I started I realized the subject matter wasn't what I had thought, or that the instructor's style didn't suit me. So I abandoned those classes. I guess I show up as a "failure" as far as the MOOC goes, but I don't think it really reflects my inability to master the material. So it's not just about being able to repeat until mastery is obtained - it's about being able to check courses out. /K

  4. Definitely a feature by Gavin+Scott · · Score: 5, Insightful

    The ability to join in a course based ONLY on the fact that you're interested in it, with no risk of "failure" is, I think, one of the best features of many MOOCs.

    Where there's no difference between "auditing" a class and trying for a certificate, it means that people may be much more likely to try something which they might turn out to enjoy and do well in.

    Now, I'm sure if you required people to pay something for the class, or commit to trying for a certificate such that there would be a record/cost of failure, then that would greatly increase the *percentage* of people who would pass. The question is whether you would get more people passing overall since it would stop everyone who was not sufficiently "serious" from attempting the course.

    Even those who sign up on a whim and don't get far in a course will probably get something from it, and they might well decide that it was something they want to try again more seriously the next time once they have a taste of what it's about and the amount of work involved.

    So absolutely I think "no pressure" is the right way to run a MOOC.

    G.

  5. The ones who need the most help by ebonum · · Score: 4, Insightful

    Let's say you are a smart kid. By 10 years old you are ready to ace calculus. You will suffer horribly waiting around year after year with nothing to do but get in trouble, become board and go completely off track. Schools are designed to severely punish the brightest and make them wait for the mean.

    This is a way out. It can only be viewed as a good thing.

    1. Re:The ones who need the most help by YumoolaJohn · · Score: 2

      Schools are designed to severely punish everyone, not just the brightest.

    2. Re:The ones who need the most help by eepok · · Score: 2

      Schools are designed to use as little money as possible to do some of the most dynamic tasks known to man-- teach, counsel, and inspire young humans to become informed, involved, analytical, creative, and curious older humans regardless of biology or background.

      Do not be fooled. This is no easy task and doing it right is not cheap.

      If there was more money to hire more teachers and make more (and smaller) classrooms, your rare genius 10-year-old that wants to tackle calculus out of boredom could get his class of 5 similarly-minded children from the county and a sufficiently prepared educator to make that happen. But given the massive task at hand, it's just not fiscally rational.

      It's not designed punishment. It's doing the best with what is had. Which isn't much,

    3. Re:The ones who need the most help by eepok · · Score: 2

      You and I, I think, have a similar opinion, but I don't think we agree on the root problem. We both think that schools are not performing to our expectations, but you seem to think it's because teachers want to teach poorly. I assert that many teachers must teach poorly (rote memorization, teaching to the test) because they have too much to do in such little time with very high expectations. They're not conflicting opinions, but related.

      You'd be surprised just how many teachers **don't like** teaching to the test but are required to do so to preserve school funding, to cement certain check boxes in their yearly reviews, and to make sure their students aren't dropped into "lesser performing" classes in the following year. Most teachers would love to have free reign over their curriculum, but when they find a fantastic topic or method to use in their classes, they often look to the standards and have to say, "Well this would be nice, but it doesn't meet the curriculum standards. Maybe we can squeeze it in after the testing in May."

      They teach to the test because we (adults) don't like paying taxes but expect education to be uniform, efficient, and ever-increasing measurable performance-- just like on a factory floor.

      But those are words (efficiency, performance) best used in manufacturingâ"a system of creation or development that takes uniform resources and assembles them into new uniform products. Manufacturing allows for performance and efficiency measurements because the same processes occur time and time again with a single expected outcome being a benchmark.

      Education, however, requires teachers take materials (students) of severely different qualities, origins, and properties, treat them equally (apply curriculum) in batches, measure reactions, re-treat them as necessary, and pass on whatever the resulting product may be to the next teacher. The next teacher must assume that the product has been treated to specifications, but if the product has not been treated appropriately (or if the product did not take to the treatment as expected) the teacher must re-apply treatment yet again while, or before, applying his/her own treatment.

      How is that possible with minimal resources? Well, you teach to the test, of course.

  6. WTF is MOOC by csumpi · · Score: 5, Insightful

    To avoid fail, you need to use well established abbreviations in the post title, or explain fashion of the day abbreviations in the post.

    1. Re:WTF is MOOC by theodp · · Score: 2

      Online lesson learned. :-)
      MOOC=Massive Open Online Course

  7. People get weird with higher ed... by NicBenjamin · · Score: 4, Interesting

    Really weird.

    If you want a higher education system where people can just show and shine without going through the rigamarole (ie: completing High School, testing, admission, paying $20k, etc.) then a lot of people will try. Since that rigamarole is actually useful in determining who would be a good student a lot of them will be bad students. They won't be prepared to do homework, they will have other time commitments, they'll turn out to be pretty damn smart (say IQ 120), but not as smart as they thought (IQ 130), etc.

    But apparently everyone actually in higher ed assumes that some guy works 60 hours a week, should pass at exactly the same rate as the kid who managed to get a 4.0 from all his teachers in high school and spends all his time on Academics.

  8. Curious by Roger+W+Moore · · Score: 2

    I suspect a large number of the "failures" are just people who had good intentions to follow a course but didn't devote the time to it after all.

    Really? I suspect that the majority are people just curious to find out what an online course is like and so sign up to find out and then, when it fails to meet expectations, drop out.

    As for the level of education offered I suspect it varies hugely. My 9 year old son signed up for a Udacity python course and managed to complete 50% of it so I suspect that the level of education from that course was around the primary school level - quite a bit below the university level it is supposed to be at.

    1. Re:Curious by AuMatar · · Score: 4, Informative

      Try some of the mitx courses. Those can be hard to follow if you have a college engineering degree- they don't dumb it down at all. Udacity really isn't trying to be a college level course- its more a series of not too deep introductions to topics with no rigor behind them.

      --
      I still have more fans than freaks. WTF is wrong with you people?
    2. Re:Curious by tverbeek · · Score: 2

      I signed up for a MOOC in a subject I was really interested in, discovered that it was a clusterfuck that I couldn't get anything out of, and gave up on it. It didn't cost me money, but in terms of setting aside time for it, emotional investment, and spending time trying to get something useful out of it, it was hardly a zero-risk scenario. The notion that it's just a matter of sticktoitiveness and motivation to finish one of those things ignores the fact that anonymous education from unavailable instructors has no value to many people.

      --
      http://alternatives.rzero.com/
    3. Re: Curious by Roger+W+Moore · · Score: 2

      Firstly a sign of a good educator is if he can explain concepts so a 9 year old will understand it.

      No, that is a sign of a good educator who is actually teaching nine year olds. I can teach quantum mechanics at a level that a nine year old can understand it but I absolutely do not do that when I'm lecturing in university because it would require that I leave out all of the detailed concepts and maths that those taking a physics degree need to know.

      Secondly from personal experience up to 1/2 of a first year University course is very basic since they assume no knowledge.

      You went to a bad university. Everywhere I've been as a student, postdoc or a faculty member has intro courses which rely heavily on secondary school level material. It's true that the level starts a bit below the end of secondary school to give students from different backgrounds time to catch up but it's still well above primary school level.

  9. Very poor article by ranton · · Score: 2

    The article doesn't give any information about this particular MOOC so it is hard to trust any conclusions they are making. Was this a class that the students were paying for? Did they pay at full tuition rates, or just $100 or so? How many of the people who failed ever even logged in once? Or at least ten times?

    I have signed up for dozens of MOOCs at Coursera, but have never kept up with the course while it is going on. I just want to watch the videos and sometimes do an assignment or two, but I never get a grade. I feel that I get quite a bit from these classes even though I am not getting any credit.

    --
    -- All that is necessary for the triumph of evil is that good men do nothing. -- Edmund Burke
  10. Wrong Expectations on Both Sides by mx+b · · Score: 5, Interesting

    But apparently everyone actually in higher ed assumes that some guy works 60 hours a week, should pass at exactly the same rate as the kid who managed to get a 4.0 from all his teachers in high school and spends all his time on Academics.

    I think that's it exactly. I have tried a few of these MOOC classes on a couple different websites (I am primarily a teacher, so not only do I like learning new things and refreshing myself, but I also enjoy seeing different teaching styles to try to integrate into my own).

    I have taken a few that were very delightful -- it seems some of the computer science theory classes are the best MOOCs, possibly because they are the most used to working with computers and through the internet?

    But many treat the online MOOCs EXACTLY as they would a university course. I have an interest in physics and engineering, for example, so I signed up for a class about photovoltaics, hoping to learn enough to maybe make better decisions in the future about a PV system for my house. Instead, what I got was a few rambly lectures about how photovoltaics are the future, and then straight into a homework assignment requiring some calculations and formulas never elucidated anywhere in the material. Luckily I am comfortable with integrals and was able to complete the first assignment, but I simply gave up after this as it was not a good first impression. Perhaps it was better in later weeks? Who knows. And I think this is the point -- the Lecture-then-let-the-students-struggle-to-solve-homework-problems-never-discussed-in-class model is INCREDIBLY frustrating to begin with, but then to do it completely online without much of a place to turn to? (No solid connections with students or faculty). Its a model for disaster.

    MOOCs I think can succeed, but only if we actually take the opportunity to re-think how we present knowledge and check understanding. The university system is, IMHO, beginning to unravel and show itself as not being sustainable. Simply thinking universities can continue on exactly as-is but "in the cloud" is stupid, and this is why many MOOCs are failing to keep their students.

  11. Life happens. by khasim · · Score: 4, Insightful

    Lots of people who sign up for a MOOC have other things they're doing, and this thing they don't really have to do inevitably is the first thing cut if they they busy.

    Exactly. And the further you are along with your life the MORE this happens. So enrolling more non-traditional students means more "failures".

    But are they really failures? Even if they did not pass the course did they learn some of the material? More than they knew before? So what if all you learned was bubble sort before you had to drop the class. That's more than you started with. And if you take it again then you might get further.

  12. Re:the old college time table does not work for al by Taco+Cowboy · · Score: 5, Insightful

    The college time table does not work that well for people who are working

    Not only that, for many people who are NOT from the United States of America, going to college often is an impossible dream.

    The MOOC at least offer them a chance to try out.

    Even the so-called high failure rate of the enrolled students shouldn't be alarming.

    The MOCC enable MANY MORE a venue for them to better themselves - while some of them might fail, most of them will try and try and try again, just like that old choo-choo which kept on trying, until finally they reach their goal.

    It really saddens me to see so many people see the world with the viewpoint of the FIRST WORLD while most of the world population are certainly not getting to enjoy the many conveniences / privileges the first world people get but never realize.

    --
    Muchas Gracias, Señor Edward Snowden !
  13. Many uses of MOOCs by jma05 · · Score: 2

    This is how I approach MOOCs. They provide a lot of value for me, but I count as "failure" in all of them.

    1.) Review: I have taken a similar course in the past. I just want to skim through the lectures to refresh some bits I have not used in a while.
    2.) Partial: I know some of the course content well. But the course covers additional materials that I could benefit from.
    3.) Busy: Course is offered at a time when I am busy. So I just download the materials for later use.
    4.) Auditing: The course description looks enticing. I have no practical reason to take the course except for curiosity. I just want to watch lectures to get a feel for the domain, but otherwise am not so committed yet as to do homework.

    Add to these factors that...
    a.) MOOCs cost nothing to cheap (I just took the free ones so far). It is less of a risk to jump on board. I would think much more hard if I were paying say: $1500, like I have for live courses. So, sometimes I sign up for more than I can consume.
    b.) MOOCs add to me as a person; just not as much to my resume. So I have no interest in their certifications and hence am not looking for course completions.

    To me, MOOCs are a way of Universities fulfilling their institutional responsibility in bringing learning to the public. That goes beyond job skills.
    MOOCs for me are not a replacement for a university life. But they provide a lot of value around its edges (prelude, supplement, refreshers etc). This is not to say anything about those who do make it into more of a replacement. I have seen some organize meetups and other parts of a learning experience that MOOCs cannot offer themselves.
    MOOCs have redefined teaching to some extent. They should also redefine metrics. To some extent they have already.

    I have one advise for them. Make the lecture videos available separately. Don't count those of us who just "enroll" to get these, the same way as those that want to do it more formally. We are not coming in for a full course experience to begin with. Just enroll those who want to take assignments on a schedule and get course completion certificates. Don't count anyone who has clicked enroll, but has not completed more than 1 assignment, as truly enrolled.

  14. Assuming Your Time is Worthless by dcollins · · Score: 2

    Or rather, assuming that a million people's time is all worthless.

    MOOCs have a host of problems. One of the most critical is that their business case relies on serving the millions of students who fail at remedial math and language-arts and can't get started in college. But this goal flies in the face of a mountain of scientific research that those students are the most helpless in this (self-driven, hi-tech) context; those students need personal interventions, counseling, and tutors. The fact that MOOCs provably don't work for the unwashed masses mean MOOCs don't really have a business case.

    I think that MOOCs will go the same way as the correspondence course boom of about a century ago. But apparently every school needs to re-learn the lesson for themselves, scientific evidence be damned. Reminds me a lot of all the game companies that crashed trying to make the next WOW about a decade back.

    --
    We know where leadership by an anti-intellectual "strongman" who scapegoats minorities and likes boisterous rallies goes
  15. Be a MOOC lover, not a hater! by eatvegetables · · Score: 3, Interesting

    What an abhorrently overly simplistic question. Really? MOOCs provide an abundance of value to the curious mind. Many participants, I assume, are very much like me. They occasionally complete an entire course, but only sample sections of most. I'd much rather watch a great set of lectures on neural networks during my down time than watch the crap that passes for entertainment on broadcast and cable television. Moreover, experimentation in format and content delivery will most certainly transform more formal education services for the better. Rock on MOOCs and those who love them.

  16. Speaking as a MooC addict... by joeblog · · Score: 2

    As someone who is always trying to get other people to share my love of MooCs (I've completed about 30) with mixed success, I've found they shine at "puzzle oriented" subjects, but not so well on humanities.

    A lot of my enjoyment of MooCs comes from how sophisticated their grading technology is. One of my favorites was Software as a Service, initially offered on Coursera and then moved to edx. The grader didn't simply mark your program as right or wrong, but turned it into a challenging game by forcing you to get the final few marks by tweeking the code for subtle tests. This drove the advantages of test driven development home in a practical way. Learning software development this way turns it into a fun challenge like doing a crossword, sodoku or some other kind of puzzle. Nobody enjoys watching someone scribble maths on a blackboard, while everyone enjoys solving puzzles -- and that's what makes MooCs so much better at teaching "puzzle oriented" subjects.

    The MooCs I've enjoyed least have involved peer reviewed essays. The early ones I did forced students to explain the reasoning for their marks, so if you got a bad mark at least you got a clue on how competent your "peer" was. But later ones did not include a feature to leaves comment, and I now tend to ditch those since it's infuriating to get a bad mark for hard work without any explanation.

    The quality of MooCs varies considerably. The first one I did -- Stanford's Introduction to Database course -- was fantastic and has kept me enrolling for more. Unfortunately, some are duds and people who start with those don't become MooC addicts.
     

    --
    If it works, it's obsolete