Slashdot Mirror
Customer: Dell Denies Speaker Repair Under Warranty, Blames VLC
An anonymous reader writes "VLC is incapable of increasing the actual power past 100%, all that is being done is the waveform is being modified to be louder within the allowed constraints. But, that didn't stop Dell from denying warranty service for speaker damage if the popular VLC Media Player is installed on a Dell laptop. Also we got a report that service was denied because KMPlayer was installed on a laptop. The warranty remains valid on the other parts of the laptop. VLC player developer [Jean-Baptiste Kempf] denied the issue with VLC and further claimed that the player cannot be used to damage speakers. How can I convince Dell to replace my laptop speaker which is still in warranty? Or class action is only my option?"
Sorry for the Offtopic comment, but I thought I'd put this out there just before the anti-Beta boycott officially starts:
Whoever posts stories, comments, moderates or meta-moderates the coming week using the classic Slashdot interface is a hypocrite.
If you like the Beta or couldn't care less about it, then you should use it actively and prove by your participation that you accept it. I think we can be democratic about it and let the community choose. If the comment sections of the articles look alive and well by next Monday, this will mean that the community chose Beta. If AC comments are listening to the crickets, this will mean that the comments are by passer-bys and the actual community chose Classic.
Dixi.