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Customer: Dell Denies Speaker Repair Under Warranty, Blames VLC

Posted by timothy on from the because-that-makes-sense dept.

An anonymous reader writes "VLC is incapable of increasing the actual power past 100%, all that is being done is the waveform is being modified to be louder within the allowed constraints. But, that didn't stop Dell from denying warranty service for speaker damage if the popular VLC Media Player is installed on a Dell laptop. Also we got a report that service was denied because KMPlayer was installed on a laptop. The warranty remains valid on the other parts of the laptop. VLC player developer [Jean-Baptiste Kempf] denied the issue with VLC and further claimed that the player cannot be used to damage speakers. How can I convince Dell to replace my laptop speaker which is still in warranty? Or class action is only my option?"

6 of 526 comments (clear)

  1. Tell them... by Anonymous Coward · · Score: -1, Troll

    ... to fuck beta.

    1. Re:Tell them... by Jeremiah+Cornelius · · Score: 0, Troll

      Grasshopper ALWAYS wrong, in argument with chicken.

      --
      "Flyin' in just a sweet place,
      Never been known to fail..."
    2. Re:Tell them... by Anonymous Coward · · Score: -1, Troll

      Fuck beta!

    3. Re:Tell them... by Anonymous Coward · · Score: 0, Troll

      Yep FUCK BETA!!!

      Didn't know how to give my opinion...

      Oh by the way, just we are not against it because it's new, and we don't like change. We just don't like ugly change.
      Same with windows 8, people don't hate it, because it's different. People hate it because it's terrible to use, and looks ugly too...

      I want something new, that's easier to use, faster, or more features, or looks better... Not change for change....

    4. Re:Tell them... by fisted · · Score: -1, Troll

      And nothing of value was lost. Bye.

      --
      CLI paste? paste.pr0.tips!
  2. Join the slashdot farewell: by Anonymous Coward · · Score: -1, Troll

    The Individual Midnight Thread - Farewell

    I'm moving with all the great community of smart people and old-timers to http://www.altslashdot.org/ [altslashdot.org] (server will be up & running in few hours).

    See you all great guys there!

    BTW, slashdot is now being run by a bot. A new sory always appears by this command in cron:

     
    26 */1 * * * FUCK_OLD_TIMERS.sh