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Oregon Withholding $25.6M From Oracle Over Health Website Woes

Posted by Soulskill on from the all-about-the-benjamins dept.

itwbennett writes "Oregon is holding back $25.6 million in payments from Oracle (out of some $69.5 million Oracle claims it is owed) over work the vendor did on the state's troubled health care exchange website. The site was supposed to go live on Oct. 1 but its launch has been marred by a slew of bugs and it is not yet fully functional. This week, Cover Oregon said it had reached an agreement with Oracle laying out 'an orderly transition of technology development services, and protects current and future Cover Oregon enrollees,' according to a statement. Oregon officials reached the deal with Oracle after the company reportedly threatened to pull all of its workers off the project and essentially walk away."

1 of 132 comments (clear)

  1. HAHAHAHA by Charliemopps · · Score: 5, Informative

    As a customer of Oracles, and having these very same products including Sieble... all I can say is "You should have asked me first"

    This is exactly what we're going through. They sold us a suit of "integrated software products" that were in no-way integrated or even related. They charged us to configure the software, then when the software didn't work, told us it was configured wrong. Then when it was time for a new contract tried to exempt themselves from liability for "Configuration changes" and threatened to not renew and not fix the issue unless we did sign. (we didn't and almost ended up in court)

    Then when they were making changes their support teams would log into their software through various back doors and make changes without notifying us, leaving a trail in the audit log with "NULL" in the place where the user account that made the change was supposed to be logged. They remotely modify white lists into the application suite without permission despite specific contractual agreements that they would not. We've got Oracle Employees whitelisting their home DSL accounts and logging in at random at all times of the day.

    Oracle is the worst Vendor I've ever worked with. They are incompetent, malicious, vindictive and will outright lie, con and steal from their customers. They literally deprecated our ODBC connection to a SASS once because we weren't going to renew our contract and they wanted to charge us to move the data off their systems. Luckily we had planned for such a thing and already had a replication database in-house. God I hate Oracle.