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Mozilla Is Investigating Why Dell Is Charging To Install Firefox

An anonymous reader writes "Dell is charging customers £16.25 ($27.18) to install Firefox on a newly purchased computer. We contacted Mozilla to find out more. The company told us it is investigating the issue and denied it has any such a deal in place. 'There is no agreement between Dell and Mozilla which allows Dell or anyone else to charge for installing Firefox using that brand name,' Mozilla's Vice President and General Counsel Denelle Dixon-Thayer told TNW. 'Our trademark policy makes clear that this is not permitted and we are investigating this specific report.' Dell has responded by saying that this practice is okay because the company is charging for the service and not the product."

6 of 306 comments (clear)

  1. Well by Anonymous Coward · · Score: 5, Funny

    If they charge to add Firefox, will they give a refund for leaving off Windows?

  2. Re:Is that legal in the UK? by fustakrakich · · Score: 5, Funny

    Shhh! Don't kill my golden goose!

    --
    “He’s not deformed, he’s just drunk!”
  3. Re:First?? by sjwt · · Score: 4, Funny

    Evner better, can't we now hit Dell up for a blank PC and expect to save like $400, after all if they aren't installing all those crap bloatware programs of theirs on it, at $30 a pop..

    --
    You have 5 Moderator Points!
    Which Helpless Linux zealot/MS basher do you want to mod down today?
  4. Re:Is that legal in the UK? by RabidReindeer · · Score: 5, Funny

    Oops, just reread. Yeah, they can charge for the service of installing Firefox - they're not selling the browser, they're selling the effort to install it.

    How dull do you have to be to pay someone to do this for you?

    Consider your average user. Then remember half of them are duller than that.

  5. Re:First?? by Anonymous Coward · · Score: 5, Funny

    You have 5 Moderator Points! Which Helpless Linux zealot/MS basher do you want to mod down today?

    I do have mod points, and you seem to be making yourself a tempting target. Please don't tempt me to abuse my powers.

  6. Re:Is that legal in the UK? by StingRay02 · · Score: 3, Funny

    Installing Firefox is what... 45 seconds? That's £1300 an hour. Now I know how all those commenters make $86,976 a week working from home! They work for Dell!