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Mozilla Is Investigating Why Dell Is Charging To Install Firefox

Posted by samzenpus on from the power-button-surcharge dept.

An anonymous reader writes "Dell is charging customers £16.25 ($27.18) to install Firefox on a newly purchased computer. We contacted Mozilla to find out more. The company told us it is investigating the issue and denied it has any such a deal in place. 'There is no agreement between Dell and Mozilla which allows Dell or anyone else to charge for installing Firefox using that brand name,' Mozilla's Vice President and General Counsel Denelle Dixon-Thayer told TNW. 'Our trademark policy makes clear that this is not permitted and we are investigating this specific report.' Dell has responded by saying that this practice is okay because the company is charging for the service and not the product."

1 of 306 comments (clear)

  1. There's no installation charge for other software by Beeftopia · · Score: 5, Interesting

    I just checked how much Microsoft Office Home and Business costs when put on a Dell computer - 179 USD, right there on the Dell site, for a desktop computer. It costs 219 USD at Big Box Mart and Microsoft itself

    So uh... yeah. They're charging for free software. It's just taking advantage of the ignorant. Who might be your grandma. Or a firefighter. Or a grocery store cashier.