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Embarrassing Stories Shed Light On US Officials' Technological Ignorance

colinneagle writes "Speaking at the SXSW Conference recently, Dr. Peter W. Singer, director of the Center for 21st Century Security and Intelligence, recalled one U.S. official who was 'about to negotiate cybersecurity with China' asking him to explain what the term 'ISP' (Internet Service Provider) means. This wasn't the only example of this lack of awareness. 'That's like going to negotiate with the Soviets and not knowing what "ICBM" means,' Dr. Singer said. 'And I've had similar experiences with officials from the UK, China and Abu Dhabi.' Similarly, Dr. Singer recalled one account in which Janet Napolitano, the Secretary of the U.S. Homeland Security Department from 2009 to 2013, admitted that she didn't use email 'because she just didn't think it was useful.' 'A Supreme Court justice also told me "I haven't got round to email yet" — and this is someone who will get to vote on everything from net neutrality to the NSA negotiations,' Dr. Singer said."

16 of 299 comments (clear)

  1. to this day... by ganjadude · · Score: 4, Informative

    The monitor *IS* The computer as far as my parents are concerned

    AOL *IS* the internet... and email....

    The hard drive *IS* known as gigabytes

    Im sure others have similar stories

    --
    have you seen my sig? there are many others like it but none that are the same
    1. Re:to this day... by TsuruchiBrian · · Score: 4, Insightful

      The hard drive *is* memory. It's non-volatile memory (as opposed to volatile memory, like RAM). It's also a hard disk (as opposed to floppy disks). It's also magnetic storage (as opposed to optical, etc). It's also electro-mechanical storage (as opposed to solid-state).

      It actually bugs me more that RAM is referred to as "memory" which is and should be a very generic term.

      If anything the harddisk is probably a better candidate for the term "memory" than RAM is. A harddisk is what ultimately must store the data permanently and recall it. RAM exists to make certain frequently used data quicker to access, and it "forgets" when the computer is powered off. Granted this is basically equivalent to short-term memory, but I think long-term memory is more what people think of when they think of the generic term "memory".

  2. An advantage by Etherwalk · · Score: 5, Interesting

    This is in some ways an advantage--SCOTUS is supposed to change slowly. But it also results in crazy rulings at times, like the idea that you have no reasonable expectation of privacy in who you call. The judges who made that decision a few decades ago grew up when there were still *shared phone lines* between neighboring houses.

    1. Re:An advantage by es330td · · Score: 4, Insightful

      but I thought most people on slashdot wouldn't know what they were

      /. is a place wherein denizens brag about using their acoustic couplers, or bbs'ing at 300 baud or computing in the snow, uphill both ways while editing inodes by hand with a magnet. You take a pretty big leap when you guess that "most" people don't know about an outdated technology.

    2. Re:An advantage by Charliemopps · · Score: 4, Informative

      There are STILL party lines. I work for a phone company, they are fairly common on farms. (Think of the elderly parents still living in the farmhouse and the kids living in a new house on the same lot, running the farm and taking car of their parents.

  3. Who's worse? by Qzukk · · Score: 5, Insightful

    The guy who had to learn what an ISP was, or the guy who didn't know and didn't ask and made government policy on it anyway?

    --
    If I have been able to see further than others, it is because I bought a pair of binoculars.
  4. Re:I've heard that government moves slowly... by Old97 · · Score: 4, Insightful

    It's not the government. These people have access to all the modern conveniences via their jobs. They have chosen not to learn anything about them which would be O.K. if it wasn't critical to their job performance.

    --
    Very often, people confuse simple with simplistic. The nuance is lost on most. - Clement Mok
  5. Can we afford technically incompetent politicians? by gestalt_n_pepper · · Score: 4, Interesting

    I'm looking at you, Kathleen Sebelius. The healthcare.gov fiasco is just one obvious symptom. The world depends utterly on science and technology, but is being guided by people who I will describe politely as "technically challenged."

    We've seen the results recently, and they're not pretty. I think our democracy itself is going to have to go through a thorough upgrade to remain viable. IQ tests for politicians? No, it's not egalitarian. It's not the American way. It may, however, allow the country to survive in something like its present form over the next century.

    --
    Please do not read this sig. Thank you.
  6. Re:I've heard that government moves slowly... by TheMeuge · · Score: 4, Interesting

    I once attended a seminar by one of the heads of emergency response from the city that's often portrayed as the world's biggest terrorism target. He was going on about communications equipment that is stored away for use after a low-yield nuke detonation. I asked the speaker whether the equipment and storage facilities are shielded against EMP. He asked me what "EMP" is.

    I walked out.

  7. Re:SCOTUS by danlip · · Score: 4, Insightful

    There are state Supreme Courts, and other countries have them too, so unless you are going to type out the entire thing, SCOTUS is more specific. Are you opposed to all acronyms, or just this one for some reason?

  8. Donald Knuth also doesn't have Email by pavon · · Score: 4, Insightful

    Okay, the cybersecurity negotiator ignorance is bad, the rest less so.

    I have been a happy man ever since January 1, 1990, when I no longer had an email address. I'd used email since about 1975, and it seems to me that 15 years of email is plenty for one lifetime.

    Email is a wonderful thing for people whose role in life is to be on top of things. But not for me; my role is to be on the bottom of things. What I do takes long hours of studying and uninterruptible concentration. I try to learn certain areas of computer science exhaustively; then I try to digest that knowledge into a form that is accessible to people who don't have time for such study.
            - Donald Knuth

    The role of Supreme Court Justice is also "to be on the bottom of things". It is possible to understand enough about email to make good judgements about it without using it on a daily basis. The justices have to make weekly about subjects which they have absolutely no interaction with in their normal day-to-day life. From technical to finance to agriculture, no one can possibly be an expert on all the issues they hear. It is their job to constantly learn enough about a subject to know what is important from a legal and constitutional point of view. If they are failing to do this, then that is a legitimate complaint. The fact that they weren't familiar with "common knowledge" technologies before encountering them in court, or haven't chosen to incorporate them into their life isn't.

  9. Re:This is why I'm not that concerned about the NS by RichMan · · Score: 5, Insightful

    Actually this is why you should be very concerned about the NSA. The people doing NSA surveillance know what they are doing. The oversight does not. That is the scary thing.

  10. Re:Can we afford technically incompetent politicia by ElementOfDestruction · · Score: 4, Insightful

    You know of an IQ Test that can measure corruptibility? I don't think the problem with our elected officials is generally a lack of intelligence; it's a lack of character and responsibility to their actual electorate, rather than the highest bidder.

  11. Well, duh... by superdave80 · · Score: 4, Insightful

    Janet Napolitano, the Secretary of the U.S. Homeland Security Department from 2009 to 2013, admitted that she didn't use email 'because she just didn't think it was useful

    No, she knew how every email was scanned, so there was no way in hell she was going to use plain ol' email. She is just using the "I'm old so I don't use computer stuff" excuse to cover the real reason.

  12. Re:I've heard that government moves slowly... by Frobnicator · · Score: 5, Interesting

    These people have access to all the modern conveniences via their jobs. They have chosen not to learn anything about them which would be O.K. if it wasn't critical to their job performance.

    Actually the SCOTUS has shown they are more than willing to learn about something required for them to do their jobs.

    Go back a few years when they had a specific case about video games and free speech in 2011. They set up a lab and played the ultra-violent games for a few days, both online and off, to help make a decision. (All of them agreed with the free speech, two dissented saying it was not regulating speech, but was regulating the sale of products.)

    Historically the judges have been willing to get their hands dirty and view the gritty details when they are called to review them for a case. They have traveled to remote locations, dug through physical evidence, and gotten their hands dirty. They may not be hardcore gamers or telecom experts, but when it comes to ruling on the law they are making determinations based on the exact wording on the law. Such a decision can be made based on reviewing the facts, reviewing details provided by experts, and looking at the specific items enough to satisfy their opinions.

    --
    //TODO: Think of witty sig statement
  13. Re:I've heard that government moves slowly... by PJ6 · · Score: 4, Insightful

    These people have access to all the modern conveniences via their jobs. They have chosen not to learn anything about them which would be O.K. if it wasn't critical to their job performance.

    Actually the SCOTUS has shown they are more than willing to learn about something required for them to do their jobs.

    Go back a few years when they had a specific case about video games and free speech in 2011. They set up a lab and played the ultra-violent games for a few days, both online and off, to help make a decision. (All of them agreed with the free speech, two dissented saying it was not regulating speech, but was regulating the sale of products.)

    Historically the judges have been willing to get their hands dirty and view the gritty details when they are called to review them for a case. They have traveled to remote locations, dug through physical evidence, and gotten their hands dirty. They may not be hardcore gamers or telecom experts, but when it comes to ruling on the law they are making determinations based on the exact wording on the law. Such a decision can be made based on reviewing the facts, reviewing details provided by experts, and looking at the specific items enough to satisfy their opinions.

    ... which makes the shocking naïveté they've shown in certain opinions pertaining to campaign finance even more unsettling.