Why US Gov't Retirement Involves a Hole in the Ground Near Pittsburgh

Increasing automation worries some people as a danger to the livelihood of those who currently earn their livings at jobs that AI and robots (or just smarter software and more sophisticated technology generally) might be well-suited to, as the costs of the technology options drop. The Washington Post, though, features an eye-opening look at one workplace where automation certainly does not rule. It's "one of the weirdest workplaces in the U.S. government" — a subterranean office space in what was once a limestone mine, where 600 Office of Personnel Management employees process the retirement papers of other government employees. The Post article describes how this mostly-manual process works (and why it hasn't been changed much to take advantage of advancing technology), including with a video that might remind you of Terry Gilliam's Brazil. As the writer puts it, "[T]hat system has a spectacular flaw. It still must be done entirely by hand, and almost entirely on paper. The employees here pass thousands of case files from cavern to cavern and then key in retirees’ personal data, one line at a time. They work underground not for secrecy but for space. The old mine’s tunnels have room for more than 28,000 file cabinets of paper records."

Comments

Re:Mutants

[nitehawk214]

Mutants living below New New York? That is New Pittsburgh...

Actually that is the regular Pittsburgh. We call them "yinzers".

Re:Cue The Jokes...

[Jane Q. Public]

"Isn't a "Hole in the Ground Near Pittsburgh" that is full of government employees funny enough without resorting to rectal humor?"

To be honest, I thought they fit together rather well.

Re:What could possibly go wrong?

[schlachter]

remove the oxygen from the mine so things won't burn. then the people can work without fear of fire.