Microsoft Ships Surface Pro 2 Tablets With Wrong, Slower Processor

SmartAboutThings (1951032) writes "Microsoft launched the Surface Pro 2 tablet in October 2013 with several hardware upgrades, like the new 1.6GHz Core i5-4200U processor specifically optimized for longer battery life and increased performance. Three months later, Microsoft decided to upgrade the CPU with a 1.9GHz Core i5-4300U unit that would be capable of taking these improvements even further. Although Redmond kept quiet about the improvement, tech savvy buyers were aware of the change. Now, according to some new reports, it seems that the company is still shipping the old models to buyers, despite the fact that Microsoft promised to deliver only upgraded models featuring the new CPU."

Comments

Suburb half to blame

[Anonymous Coward]

Apparently Microsoft is just as much to blame as the suburb of Redmond.

You've Been BALLMERED!

[Jeremiah Cornelius]

Thanks for playing! Enjoy the improved experience Windows 8.1 offers, over the competition!

And don't forget to come back in 16 months. Sanjay promises to BALLMER you harder!

clickbait

[Anonymous Coward]

The article explicitly says Microsoft store and site makes no such promise of an upgraded processor, all they is one report from a user that supposedly got told from someone in Microsoft that if they ordered they would get a newer processor (despite the website making no such promise). Why is this even a story?

Re:clickbait

[msobkow]

Because you're supposed to froth at the mouth about Microsquishy instead of learning the facts.

Re:Perhaps they are leftovers from old production

[tlambert]

Don't these things sell a bit more slowly than MS predicts?

Not when Microsoft buys them from the vendors themselves, and then warehouses them. The problem is that old stock is removed from the front, and new stock is loaded in at the back, so unless they hit their predicted sales numbers, you get the older stock.

Microsoft just promised that they would ship (eventually); the only date involved is the date they made the promise, not a dealine by which the new stuff would be shipping exclusive of the old stuff, and certainly not the unsold stuff already in the channel.

What we have here is the use of an ambiguous generational designator that has nothing to do with the clock speed, and a journalist suffering sour grapes over not getting the faster model that has exactly the same description.

Not a big problem

[sootman]

Both Surface customers have been notified and the situation is under control.