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An Engineer's Eureka Moment With a GM Flaw

theodp (442580) writes "Hired by the family of Brooke Melton in their wrongful-death lawsuit against GM, engineer Mark Hood was at a loss to explain why the engine in Melton's 2005 Chevy Cobalt had suddenly shut off, causing her fatal accident in 2010. Hood had photographed, X-rayed and disassembled the two-inch ignition switch, focusing on the tiny plastic and metal switch that controlled the ignition, but it wasn't until he bought a replacement for $30 from a local GM dealership that the mystery quickly unraveled. Eyeing the old and new parts, Hood quickly figured out a problem now linked to 13 deaths that GM had known about for a decade. Even though the new switch had the same identification number — 10392423 — Hood found big differences — a tiny metal plunger in the switch was longer in the replacement part, the switch's spring was more compressed, and most importantly, the force needed to turn the ignition on and off was greater. 'It's satisfying to me because I'm working on behalf of the Meltons,' Hood said. 'It won't bring their daughter back, but if it goes toward a better understanding of the problem, it might save someone else.' Next week, GM CEO Mary Barra will testify before Congress about events leading up to the wide-ranging recall of 2.6 million vehicles."

22 of 357 comments (clear)

  1. Obligatory Fight Club by antifoidulus · · Score: 5, Informative

    A new car built by my company leaves somewhere traveling at 60 mph. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don't do one.

    Pretty much par for the course for these companies....

    1. Re:Obligatory Fight Club by Anonymous Coward · · Score: 5, Insightful

      IN a lot of ways, I do not have a problem with a company making a financial decision... it is what companies do. It is up to society to make sure that the cost is so high that companies doing the math come up with the right conclusion.

      -- MyLongNickName

    2. Re:Obligatory Fight Club by hutsell · · Score: 5, Funny

      A new car built by my company leaves somewhere traveling at 60 mph. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don't do one.

      Pretty much par for the course for these companies....

      First rule of Corporate Club: If you teach a man to fish, you've lost a customer.

      --
      Yesterday's Weirdness is Tomorrow's Reason Why
    3. Re:Obligatory Fight Club by viperidaenz · · Score: 4, Informative

      But if he violates your fishing patent, you can sue him to oblivion.

    4. Re:Obligatory Fight Club by AuMatar · · Score: 4, Insightful

      The problem is that there's no way to do that with the current short term management techniques and high CxO salaries. If they get away with it for 1 year and make 10-20 million, which the lawsuits can't touch, they don't care. We need to change the corporate veil so it protects small investors but not those who run the company day to day.

      --
      I still have more fans than freaks. WTF is wrong with you people?
    5. Re:Obligatory Fight Club by Frosty+Piss · · Score: 5, Insightful

      they're required by law to be heartless bastards---if the CEO says "oh, well, we'll be good to humanity, even if it costs our shareholders $X a year"... that CEO would be instantly replaced by someone who puts profits ahead of morals---as the law requires him to.

      People like to trot this out, but it's complete bullshit. The law requires no such thing.

      The shareholders, on the other hand, very well might.

      --
      If you want news from today, you have to come back tomorrow.
    6. Re:Obligatory Fight Club by TWX · · Score: 5, Interesting

      Why can't lawsuits touch CxOs? Is it because no one is willing to sue them?

      If a dock worker can be criminally prosecuted to serve almost two decades in prison because he set what he intended to be a small fire in a submarine compartment to get off work early, ultimately for that fire to get out of control and to destroy the craft with no loss of life, then why can't individuals at the top be held civilly liable for decisions that they make that kill people, especially when they kill in multiple discrete instances?

      It looks like it should be a fairly simple matter. Find out who the corporate officers were when the part changed, assuming that it was changed after the first documented incident. Sue them for knowingly making a change to future vehicles to remove the possibility of future models having incidents that led to more deaths due to a consumer products safety issue. Sue them for the entire quantity of bonus that they made working for the company as a punitive action.

      --
      Do not look into laser with remaining eye.
    7. Re:Obligatory Fight Club by Nemyst · · Score: 4, Informative

      Part of the reason for a corporation is that you dissociate financial liability between the corporation itself and its employees. It's what makes incorporating attractive to smaller companies, since if the company sinks into heavy debt it doesn't take you down with it.

    8. Re:Obligatory Fight Club by Anonymous Coward · · Score: 5, Insightful

      It is, incidentally, always good to keep this in mind when watching business owners whine about unfair it is that they have to provide birth control as part of their insurance plan or that they have to treat all races equally or etc. Virtually none of those complaining are willing to step up and say "it's my company!" when the company is bankrupt and they still have considerable personal assets. Virtually none of them are willing to step up and say "it's my company!" and face prison time when the company has caused injuries or deaths because of gross negligence.

      They want the benefits afforded by incorporating, but the idea that they owe *anything* in return is anathema to them.

    9. Re:Obligatory Fight Club by Anonymous Coward · · Score: 5, Insightful

      This should only apply to the business finances, i.e. protect the employees from being held liable if the company files for bancruptcy. I don't know if it does in the USA though. Generally, incorporation should protect from financial and business incompetence and bad luck to encourage people to take risks and create an active marketplace, driving the economy and innovation. It should never protect from actions breaking criminal or civil laws, because you don't want to build an incentive for that.

    10. Re:Obligatory Fight Club by currently_awake · · Score: 4, Insightful

      If a person commits a crime they go to jail. A corporation is a person, therefore it is subject to jail time. I think having the board of directors criminally liable for actual jail time (unless they could show that they took all reasonable steps to prevent the crime) would solve a lot of these problems. If you want to make corporations people, stop cherry picking. Give them the whole legal liability to go with the rights.

    11. Re:Obligatory Fight Club by TubeSteak · · Score: 4, Insightful

      CEOs and corporations are not "required by law to be heartless bastards". If that were true, corporations would be barred from working with charities.

      Corporations can do whatever they want, including "fuck the shareholders" if it's written in their corporate charter.
      Google is a prime example of this, with their three tiered stock structure that concentrates power in the hands of its founders.
      And their IPO which stated that Google is not a conventional company so don't expect it to focus on quarterly earnings estimates.

      The notion that corporations are supposed to put profits above all else is and has been incredibly corrosive to our society.
      Not just because corporations are acting that way, but because people believe corporations should/have to act that way,
      which in turn provides corporations the room to behave like complete and utter sociopaths with regards to the common good.

      As a result, the accumulation of wealth by individuals and corporations allows them to spend megabucks on PR/lobbying to maintain/expand the situation we're all in.

      Our society wasn't always like this and it doesn't have to remain this way.

      --
      [Fuck Beta]
      o0t!
    12. Re:Obligatory Fight Club by Anonymous Coward · · Score: 4, Informative

      Part of the reason for a corporation is that you dissociate financial liability between the corporation itself and its employees.

      No, it's dissociate financial liability between the corporation and its shareholders. Employees don't have less liability than employees in non-corporation businesses.

      Officers are legally liable for anything the company does. The "corporate veil" separates the corporation from the owners, as the parent says. It does NOT protect C-level officers (nor, often, their direct reports) from actions taken by the company, even if those officers themselves did not commit the act. At that level of office, they are expected to know about the actions of the company and to stop anything unlawful from occurring.

    13. Re:Obligatory Fight Club by erikkemperman · · Score: 5, Interesting

      Agreed. I might just go along with the corporations-as-people idea just as soon as the first corporation is executed for having policies tantamount to murder, or gross negligence with lethal consequences, such as seems to be the case here.

      I thought this documentary made some interesting points. It is reasonably balanced too, e.g. it includes some staunch free market fundamentalists (Milton Friedman trying to explain what externalities are, for instance).

      --
      Gosh, thanks. That must be why the other ships call me Meatfucker -- GCU Grey Area (Eccentric)
  2. Re:Isn't it a standard part? by bzipitidoo · · Score: 5, Interesting

    Yes. Manufacturers are always cutting. They'll cheapen everything they can. That in itself is not bad, but then they don't do adequate testing, because that costs money too. Nor do they calculate the costs correctly. Often they can't be bothered to consider future costs. All that matters is that the up front cost is as low as possible. They hope they can dodge having to do a massive recall a few years later.

    In the late 1980s, Ford got so cheap with heater cores that in as little as 5 years, they all developed leaks. Saw this in an '88 Escort and an '88 Grand Marquis. That Escort was junk. The too small ball joints and too small clutch were worn out after just 50,000 miles, the light switch failed, the fittings for the A/C used O-rings that failed in a few years, the plastic used in the bumpers turned brittle and would crack under the least pressure after a few years in the sun, the ignition system failed regularly, and even the steering failed once. I don't mean only that the power steering went out, no, I mean that the rack and pinion were so underdesigned that they wore out in less than 150,000 miles and could not keep the 2 front wheels pointing in the same direction! Had the car been on a highway when that happened, it could've killed. A few more cents spent on these items would have made for a much, much better car. Was stupid to introduce such huge problems to save so little.

    To add to the insanity, Ford did splurge on idiotic cosmetics. That Escort had a worthless tail fin and spoilers, and the visors had lit vanity mirrors. They couldn't even do the vanity mirrors right. They were covered with a flap held on by little pieces of velcro glued to the visor. When the visor was down and receiving a good bit of sunlight, the glue would soften up and release the flap, which would flop down and block the driver's view of the road. If the car was left parked with the visor down, the same thing would happen, and the little lights would come on. If away from the car for a few hours, the users would discover the battery was drained when they got back.

    --
    Intellectual Property is a monopolistic, selfish, and defective concept. It is "tyranny over the mind of man"
  3. you keep saying that even though you know better by raymorris · · Score: 4, Insightful

    The first few times you posted that, people informed you of your mistake. By now, you know that isn't true. Yet you still say it about once a week.

    Here's a riddle:
    What do you call someone who goes around saying things that they know are untrue?

  4. Re:you keep saying that even though you know bette by Mogster · · Score: 5, Funny

    What do you call someone who goes around saying things that they know are untrue?

    Sales/Marketing manager ;-)

    --
    ACK NAK RST
  5. Re:you keep saying that even though you know bette by dgatwood · · Score: 5, Funny

    What do you call someone who goes around saying things that they know are untrue?

    A politician.

    --

    Check out my sci-fi/humor trilogy at PatriotsBooks.

  6. Public service announcement by Charliemopps · · Score: 4, Insightful

    Ok, yes, sue evil GM. But you're still dead. Everyone reading about this: You should know how to control your car if the engine dies at speed. It should be a fundamental skill like "driving in snow" or "parallel parking"

    1. If you have time, turn on your hazards
    2. Put the car in neutral
    3. Try the breaks, you likely have vacuum failure and they will be VERY hard. You may need to use both feet and literally stand on the peddle. But you need to at least know how they are going to react before you start your breaking procedure.
    4. You have lost power steering. If you are moving at a high rate of speed this wont be noticeable yet but will become a real problem as you slow down. So get your car lined up with the shoulder, of, if you can't simply stop in your lane. If you try to make radical changes in direction that will slow you down very quickly and as I said steering will become dramatically more difficult, so try not to do that because the direction you swerve might not be a direction you particularly want to go and it may then be very difficult to alter your course any further.
    5. You can use your horn continuously during this operation. In many states this is the only situation where continuous horn operation is permitted. i.e. you can lay into your horn until the car comes to a rest.

    I've found myself in this situation twice in my life. I drive old cars so... anyways, if you're used to it, it's not so bad. When my father taught me how to drive one of the ways he tested me was to turn off the engine on me. Then, surprisingly, they did the same thing during my drivers test. Later in my life when those two engine stalls happened to me I was well prepared. One happened on an off-ramp in a large Buick, and that was a bit scary. But I was still able to control the car.

    btw. if anyone is wondering why this is such a problem now, when not too long ago there was no power steering (and the power steering bit is most assuredly killed this woman) it's because of Rack and Pinion. It has no leverage/mechanical advantage. The ratio to the steering wheel is basically 1 to 1. They actually invented rack and pinion long before it was ever used and it had many advantages over recirculating ball steering, but they didn't think it was useful because of lack of leverage. It was later adopted after the invention of power steering... but now, of course, if you lose power steering, you have trouble turning the wheel. There's a full history of it on Wikipedia I believe.

    1. Re:Public service announcement by Alioth · · Score: 5, Interesting

      The brakes will remain assisted in a manual if you leave it in gear. The brake servo is powered by manifold vacuum, and all you need is that the engine be turning to create this vacuum. In a manual, the wheels will turn the engine. The power steering will also continue to operate because the engine will still be turning the power steering pump if the vehicle is in gear. So in a manual, the engine quitting is zero drama.

      The problem is in automatics because in drive the wheels can't turn the engine, so the engine comes to a complete standstill, so no vacuum for the brake servo and nothing is turning the power steering pump. Newer vehicles with electrically assisted power steering may continue to give power steering though.

  7. Dunno how to feel about this... by bradley13 · · Score: 4, Insightful

    Here's the story as I understand it:

    - There's an ignition switch. If you have a really heavy key-ring, it is possible that the weight of your keys can turn the switch "off".

    - Over the course of a decade 13 People have died in car accidents that might have had something to do with this.

    - GM apparently, at some point over all those years, altered the ignition switch to require more force to turn it.

    So somehow the car manufacturer is evil?

    This sounds a lot more like ambulance-chasing lawyers hoping to use publicity as a lever to pry out a big settlement...

    --
    Enjoy life! This is not a dress rehearsal.
  8. Scapegoating and Duty of Care by sjbe · · Score: 4, Informative

    Why can't lawsuits touch CxOs?

    They can but you have to first establish that the CxO was specifically at fault for something. Explain to me exactly what criminal action Mary Barra, the current CEO of GM, or one of her predecessors engaged in that failed in their duty of care. Exactly what action did they knowingly take given the information available to them at the time of the decision that resulted in people's deaths. Remember that just because they were in charge at the time isn't adequate proof of anything. A CEO relies on the technical expertise and advice of the people that work for him/her. Remember that the NTSB also had access to this information years ago and did not think it sufficiently serious to force a recall either.

    I assure you that the CEO isn't pouring over technical data so if the problem was never presented to the CEO as a serious problem then how can we reasonably blame the CEO personally? Do you really think the CEO of McDonalds should be personally liable for every instance of food poisoning that occurs even if they have instructed their organization to take every reasonable precaution available to them consistent with accepted safety standards? Would you think it appropriate for you to be held liable for the actions of your coworkers even if you had nothing to do with them?

    then why can't individuals at the top be held civilly liable for decisions that they make that kill people, especially when they kill in multiple discrete instances?

    They can be but the standard of proof is necessarily high. The general reason is that perfect safety is impossible and just because someone is in charge does not automatically mean they were negligent. We don't sue the CEO of Boeing personally because of an engineering failure in a Boeing jet that he had nothing to do with because that is not reasonable or fair. The question is whether they met their duty of care. 30,000 people each year die in car accidents in the US alone. If we held the officers of the companies that made those products liable for each of those deaths then there would be no cars because no one would be willing to run the company. We have the corporate veil for a very good reason and the standard of proof is high for good reason. You have to establish that there was clear evidence of a serious safety issue, that the information was known to the person (or should have been known) you were suing, that they made a knowing decision to disregard that information and that it was specifically their actions that were a proximal cause of the injuries that occurred.

    If a dock worker can be criminally prosecuted to serve almost two decades in prison because he set what he intended to be a small fire in a submarine compartment to get off work early

    That is a criminal and negligent action that can clearly be tied to the actions of that person. I assure you that no CEO of any major car company is poring over engineering data from faulty switches. They are actually quite removed from the process until such time as it is brought to their attention.

    It looks like it should be a fairly simple matter.

    I assure you it is not at all simple. Not At All.

    Sue them for the entire quantity of bonus that they made working for the company as a punitive action.

    Ok, so then companies don't award bonuses and they compensate in other ways. What's your next move?

    BTW there are going to be PLENTY of lawsuits over this and there is a very good change Delphi (the Tier 1 supplier that sold the switches to GM) may go bankrupt again over the matter. There is going to be plenty of fallout without us pointlessly making a scapegoat out of a CEO and probably the wrong CEO at that since GM doesn't actually make the switches.