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Western Digital 'MyCloud' Is Down 5 Days and Counting

Nemo the Magnificent (2786867) writes "A friend of mine bought a Western Digital 'MyCloud' NAS server (non-RAID) a couple of weeks ago. WD implements the cloud service through its wd2go.com site. He reports that that site is down and has been since last Wednesday. No word on when it'll be back up. The only official announcements are daily repeats of this canned posting: 'Our My Cloud and My Book Live users are experiencing intermittent issues with WD servers that enable remote access when using these products. These issues include poor transfer speeds and/or inability to connect remotely. We sincerely apologize for this inconvenience and we are working very hard to resolve these issues and resume normal service as soon as possible. We thank you for your patience and will provide updates as they are available.'"

3 of 127 comments (clear)

  1. Re:HDD != Cloud by Frobnicator · · Score: 5, Informative

    Choose your vendor carefully. HDD manufacturers are probably not good at cloud services.

    You obviously don't know what the MyCloud service is.

    Basically it does the same job of Dynamic DNS and NAT traversal, but just for your network drive. You attach your drive to your home network --- up to 4TB in size --- provide a username and password, and you're done. You log in to their wd2go site and have full access to your 4TB drive. It saves the hassle of trying to fight constantly rolling IP addresses, trying to open ports and map them to devices, and do all the other technical stuff.

    Hence the name. "My Cloud". Not "Google's Cloud", or "Amazon's Cloud" or "Drop Box's Cloud", it is a cheap and easy way to get your mass storage online.

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  2. Re:DynDNS and a real NAS by Frobnicator · · Score: 5, Insightful

    Cut out the middleman and no downtime from corporate ineptitude.

    Great. Explain to your technically illiterate parents, friends and neighbors how to implement DynDNS, how to poke holes in their firewall, and how to implement a web-based TLS-using file server.

    The point of these devices is that a lay person can plug it in to their home network, put in a username and password, then access their 4TB drive anywhere on the world.

    I've got one, I've got a 2TB collection of data that I regularly syphon files from when I am traveling. It is easy and works great, I don't need to leave a PC running (draining my wallet through the power company) to access all the data since it is a low-power device. It is as fast as my internet speed and costs nothing for the service.

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    //TODO: Think of witty sig statement
  3. Re:HDD != Cloud by Big+Hairy+Ian · · Score: 5, Funny

    it is a cheap and easy way to get your mass storage online.

    Or off-line as it is at the moment

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    Build a Man a Fire, and He'll Be Warm for a Day. Set a Man on Fire, and He'll Be Warm for the Rest of His Life.