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How the USPS Killed Digital Mail

An anonymous reader writes "In 2013, a startup called Outbox drew a lot of attention for its ambitious goal: digitizing everybody's snail mail. It was a nice dream; no more walking down your driveway six days a week to clear out the useless junk it contained. But less than a year later, Outbox shut down. This article explains how the United States Postal Service swiftly crushed their plan to make mail better. The founders were summoned to a meeting with the Postmaster General, who told them. 'We have a misunderstanding. You disrupt my service and we will never work with you. You mentioned making the service better for our customers; but the American citizens aren't our customers—about 400 junk mailers are our customers. Your service hurts our ability to serve those customers.' The USPS's Chief of Digital Strategy said Outbox's business model 'will never work anyway. Digital is a fad.' The USPS wouldn't work with Outbox to forward customers' mail, and that eventually destroyed the business."

2 of 338 comments (clear)

  1. Re:BOO FUCKING HOO! by Cramer · · Score: 0, Troll

    Junk mail may be 99% of their income, but it's far from profitable, and 1st class is nowhere near cheap. The USPS involves far too many people, who are paid far too much, and is worse than every union combined to try to get rid of anyone.

    "Bulk mail" is pretty much their only customer these days. The general population receives a fair amount, but sends almost none. And the majority of what we receive doesn't need to be paper... I have about 5 things every year that isn't available to me any other way -- and they're all tax BS (1099, 1098, and property tax bills)

  2. Re:BOO FUCKING HOO! by JDAustin · · Score: 0, Troll

    That whole 70year pre-pay is bullshit. How about reading a few facts from the Congressional Research Service -

            "The confusion over 75 years may be due to an "accounting" and not an "actuarial or funding" issue. They only have to fund the future liability of their current or former workforce. This would include some actuarial estimate about the mortality rates of their current workers (I.e. how long they live). So a 25 year old worker would have an average life expectancy (from birth) of 78.7 years. Thus, they would have to project future retiree health benefits for this individual up to about 54 years in the future.

            But for accounting purposes they must estimate the future liability over a 75 year period (according to OPM financial accounting guidelines). In this case, they would make some assumptions about new entrants into the workforce and addresses your second question.

            Theoretically, these new entrants could include someone who is not born yet. While they have to account for these future liabilities on their financial statements they do not have to fund them if they are not related to their current or former workforce."