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The Mere Promise of Google Fiber Sends Rivals Scrambling

Hugh Pickens DOT Com (2995471) writes "Marguerite Reardon writes at Cnet that within a week of Google's declaration last spring that it planned to build a fiber network in the city of Austin, AT&T announced its own Austin fiber network and in less than a year's time, AT&T and local cable operator Grande Communications have beaten Google to market with their own ultra-high speed services using newly built fiber networks. AT&T maintains it has been planning this fiber upgrade for a long time, and that Google's announcement didn't affect the timing of its network but Rondella Hawkins, the telecommunications and regulatory affairs officer for the city of Austin, said she had never heard about AT&T's plans before Google's news came out. Hawkins was part of the original committee that put together Austin's application to become the first Google Fiber city. 'Our application for Google would have been a good tip-off to the incumbents that we were eager as a community to get fiber built,' says Hawkins. 'But we never heard from them. Until Google announced that it was going to deploy a fiber network in Austin, I was unaware of AT&T's plans to roll out gigabit fiber to the home.' Grande Communications' CEO Matt Murphy admits that without Google in the market, his company wouldn't have moved so aggressively on offering gigabit speeds. It also wouldn't be offering its service at the modest price of $65 a month, considering that the average broadband download speed sold in the US is between 20Mbps and 25Mbps for about $45 to $50 a month.

It's not surprising, then, that in every city in AT&T's 22-state footprint where Google is considering deploying fiber, AT&T also plans to bring GigaPower. That's a total of 14 markets, including Austin, the Triangle region of North Carolina, and Atlanta, home to AT&T's mobility division. While AT&T refuses to acknowledge that its gigabit fiber plans are answering the competitive challenge posed by Google Fiber, others say that Kansas City may have been a wake-up call. 'I think all the providers have learned some valuable lessons from Google's Kansas City deployment,' says Julie Huls, president and CEO of the Austin Technology Council. 'What Google did instead was say, "We're going to build you a Lamborghini, but price it at the same price as a Camry,"' says Blair Levin. 'And that's what's so disruptive about it.'"

38 of 258 comments (clear)

  1. Competition by Anonymous Coward · · Score: 5, Insightful

    Who would have thought that competition is good for progress...

    1. Re:Competition by JWW · · Score: 5, Insightful

      I think its fun to watch a company that built its fortune on tiny margins move into a industry that has enormous customer hostile margins.

      Google is going to fucking destroy the big ISPs everywhere they go. Its good to see them fearing for their survival, because the big ISPs are truly evil.

    2. Re:Competition by duckintheface · · Score: 5, Insightful

      Google doesn't necessarily care who provides the fast internet service to it's online customers. They aren't going to make their money from selling internet infrastructure. Google is just as happy if ATT builds the cables. However, that could change if net neutrality is knocked down.

      --
      "He took a duck in the face at 250 knots." -- William Gibson, Pattern Recognition
    3. Re:Competition by Bengie · · Score: 2

      I guess at some point, "common sense" is now "cherry picking". It's amazing how long of a life you can live when you "cherry pick" when to cross a street. Why, people normally just go running out into the traffic.

    4. Re:Competition by rhsanborn · · Score: 2

      Unfortunately, it takes a company as large as Google to be competitive. ATT, Comcast, et al have the infrastructure for this, but not the incentive. The minute a small org comes in and tries to provide higher speed service, then ATT can roll out the higher speed service for less money and destroy that small org with price competition. This isn't direct competition. This is Google being willing to throw away money to shake up some markets, and it shouldn't have to work that way. The governments have granted cable and telcos monopolies, and then failed to regulate them. THAT is a problem.

    5. Re:Competition by Austerity+Empowers · · Score: 2

      I wish, but in fact while there's allegedly fiber in austin, just a few miles north in round rock there's not even a promise by either google or AT&T.

    6. Re:Competition by Lumpy · · Score: 2

      Only 800 pound gorilla competition.

      If YOU tried this, they would have sued you out of existence. Sadly the law allows Corporations to use organized crime tactics to stifle competition. Only when they are up against someone the same size as they are do they play fair.

      --
      Do not look at laser with remaining good eye.
    7. Re:Competition by halltk1983 · · Score: 3, Insightful

      No, they had billions of government dollars to do it a decade ago, and didn't. Just took the money and pocketed it.

      --
      Watch for Penguins, they eat Apples and throw rocks at Windows.
    8. Re:Competition by halltk1983 · · Score: 2

      Where I am, you have 2 choices for internet. Comcast and AT&T. Until a few months ago, AT&T was DSL only. And 6 mbps just wouldn't cut it for my needs, since I work from home, so Comcast was a functional monopoly, and they acted like it. Until AT&T stepped in with the UVerse service and gave me more than I was getting from Comcast for about $50/mo less. Now, I'm with AT&T and Comcast has dropped price and increased service to compete. Funny enough, if they'd decided to price competitively when they had the monopoly, I'd probably be with them, since overall their net service was better, but I'm with AT&T to reward them for actually coming into the area to compete.

      --
      Watch for Penguins, they eat Apples and throw rocks at Windows.
    9. Re:Competition by jbburks · · Score: 2

      Like the transcontinental railroad and the channel tunnel, both of which went bankrupt during or shortly after the build, the fiber will still be serving the homes 20 years out with higher speed bandwidth than they would have any other way. Build it and they will come.

    10. Re:Competition by halltk1983 · · Score: 3, Insightful

      There is no winner when the rabbit must choose between the lion and bear.

      --
      Watch for Penguins, they eat Apples and throw rocks at Windows.
    11. Re:Competition by Anonymous Coward · · Score: 5, Insightful

      The trick with this is not that AT&T is going to connect all Google's customers. This is a simple blocking move. AT&T is saying "anywhere you go we will be there already". By waiting till Google commits they guarantee Google pays the price without getting the customers. At the same time they will do nothing for the 99% of customers who aren't in1 a Google area.They will arrange a whole load of special offers in the one area which will make Google's plan look like a failure. This is a standard strategy used by incumbent operators everywhere.

      Next they go after the politicians. Their only aim is to make the next and the next city much more painful for Google.

      There is a slight chance that, if a) Google decides to play the deep pockets game and b) Americans everywhere insist on their local politicians inviting in Google, then this won't work. AT&T is counting on apathy. They have long experience of winning.

    12. Re:Competition by Richy_T · · Score: 4, Informative

      It's also amazing how people choose to live far from infrastructure and then cry when stuff isn't handed to them on a plate. I'm not a huge fan of big cities but I understand that by choosing not to live in one, I'm giving up on some things. If I lived halfway up a mountain, I wouldn't be expecting anyone to beat a path to my door with gigabit broadband either.

    13. Re:Competition by non0score · · Score: 2

      Uh, that's a misleading statement. Sure, every city is served by a dozen ISPs...but any given home in that city is most likely only served by two crappy ISP that don't compete with each other. At least, I'm paying more for way less speed than Google fiber.

    14. Re:Competition by unitron · · Score: 5, Informative

      No, they had billions of government dollars to do it a decade ago, and didn't. Just took the money and pocketed it.

      I see this point repeated everywhere on various blogs, forums, and especially slashdot. And yet I have never seen any source for this information, reputable or not. I couldn't come up with a google search termto generate anything relevent.

      Is there a source on this bold claim? It seems reasonable that it could be true, but I am a lot more skeptical than I used to be.

      Part 3

      http://www.pbs.org/cringely/pu...

      Part 2

      http://www.pbs.org/cringely/pu...

      Part 1

      http://www.pbs.org/cringely/pu...

      --

      I see even classic Slashdot is now pretty much unusable on dial up anymore.

    15. Re:Competition by Sarius64 · · Score: 2

      Yes, well... These are my ISP bills/performance (just measured) right now in two different countries:

      Cox business-class cable in San Diego: $84 per month

      Paying for 80 Mbps download 20 Mbps upload

      Getting 33.39 Mbps download 5.15 Mbps upload

      Virgin Media home fiber in Cambridgeshire UK: $59.50 per month (35 pounds)

      Paying for 152 Mbps download 10 Mbps upload

      Getting 161.66 Mbps download 12.17 Mbps upload

      Cox cable is a pile of crap, but we have government mandated monopolies. I'm ready for Google fiber to hit San Diego. If they could manage Reno and Portland, that would be much appreciated too!

    16. Re:Competition by Richy_T · · Score: 2

      Some cherries get picked sooner than others :)

  2. Competition by Anonymous Coward · · Score: 5, Insightful

    Oh, so competition causes companies to be competitive, who knew.

    It is almost as if capitalism only works if you punish cartels and break up monopolies.

  3. How much does Google Fiber live up to the promise by CRCulver · · Score: 2

    When Google Fiber comes to a city and gigabit internet is finally advertised, is it truly gigabit internet or is there massive throttling involved? I've had fiber to my door in Romania (for a little over 10€/month) for many years now, and while upload speeds are somewhat slower than download speeds, you can torrent hundreds of gigabytes a month and no one at the ISP bats an eye. Do Americans get the same goodness, or do the advertised specs come with a boatload of catches?

  4. I think it's backward. by Anonymous Coward · · Score: 5, Insightful

    AT&T : we're gona build you a Camry but sell it for the price of a Lamborghini, just because we know that we're the only dealership you can buy cars from, and only when another dealership moves in, we're going to get you that Lamborghini.

  5. Lamborghini? Ha! by grunter · · Score: 5, Insightful

    Or perhaps Google are selling a Camry at the price of a Camry, and the other guys who've been peddling Model Ts are now having to get competitive!

    --
    In Soviet Russia, all our base are belong to YOU!
  6. Competition by Anonymous Coward · · Score: 2, Informative

    Oh, you mean competition is a good thing and monopolies are bad?

    ISPs in the US don't seem to have *real* competition in the majority of locations. It's amazing what happens when *real* competition comes to the market.

  7. Re:How much does Google Fiber live up to the promi by geekmux · · Score: 5, Insightful

    When Google Fiber comes to a city and gigabit internet is finally advertised, is it truly gigabit internet or is there massive throttling involved? I've had fiber to my door in Romania (for a little over 10€/month) for many years now, and while upload speeds are somewhat slower than download speeds, you can torrent hundreds of gigabytes a month and no one at the ISP bats an eye. Do Americans get the same goodness, or do the advertised specs come with a boatload of catches?

    When you have gigabit speed being delivered to the consumer, bottlenecks tend to point at the other end.

    It is literally going to start depending on the rest of the infrastructure, and likely how well your hosting provider is peered. Yet another reason net neutrality is such a critical issue. Gonna be a bitch if we finally get killer speed in our homes at a reasonable price only to find we haven't paid the internet gateway thugs enough to get to our damn content.

  8. Re:Well... by fuzzyfuzzyfungus · · Score: 3, Insightful

    Say what you want about Google but I'd always turn to them before the likes of AT&T, Verizon, etc. I just with Google would come to where I live.

    Given that pretty much every telco and ISP of any size is a known collaborator in surveillance and is either working on, or actively engaged in, commercial exploitation of customer data (only with their trusted partner companies, of course...), and their speeds are low and their prices are high, it's pretty hard not to root for Google.

    Sure, they aren't exactly warm and cuddly; but if you get a dystopian panopticon either way, it might as well at least be fast and reasonably priced.

  9. Monopolies? by cirby · · Score: 3, Insightful

    ...and it's almost as if you only find actual monopolies in places where the government intentionally creates them in the first place.

    You know, like all of the cable and data monopolies in the US.

    1. Re:Monopolies? by evilviper · · Score: 5, Insightful

      Governments don't create cable monopolies. Once there's one network there, there's too little profit, and requires too big of capital investments, to be profitable. It's called a "natural monopoly" and being ignorant of the economic realities that cause it, will make your alternate universe political theory fail miserably in the real world.

      Now then, governments have options to shift the power torwards competition.

      They can offer incentives for competitors to build a parallel network... which is what Google Fiber depends on.

      They can nationalize and/or regulate the natural monopolies, so that they can be forced to keep prices low and improvements coming, in exchange for their rights to run their lines through private and public property.

      They can seperate the last-mile provider from the service provider, perhaps requring the former to be a non-profit.

      But notice that the unregulated free market doing it's own thing isn't one of those scenarios. Not only does deregulation make for less competition and worse service, but without the government doing the eminent domain thing, and leasing space on power poles, no cable company would ever be able to cover a city profitably. There will ALWAYS be holdouts, and everybody will be looking to get an unfairly large chunk of fees from the big company that wants to bury cables on their land.

      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    2. Re:Monopolies? by evilviper · · Score: 2

      He presents NO EVIDENCE in support of his wild claims. Just a lot of baseless assertions and out of context quotations. An utterly mindless right-wing hit piece.

      Meanwhile, there's an endless assortment of material out there with lots of examples and case studies of natural monopolies, and economies of scale. One starting point:

        https://en.wikipedia.org/wiki/...

      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    3. Re:Monopolies? by halltk1983 · · Score: 4, Insightful

      You've posted this twice now.
      1) is Clear. 20mbps if no one else is using the tower. Reliably, closer to 3-4mbps. I know, I used to compete directly with them in the market, running a WISP north of Austin.
      2)This is actually a VOIP company. They don't sell internet.
      3) U-Verse: only available in some areas
      4) Grande: Only available in some areas, usually do not overlap with Time Warner
      5) VOIP company, no internet service
      6)Western Broadband. This is the company I used to work for. Outside Austin, north of the city, in the rural area, it's the best choice for net. You can get a few megabits to your home when the cable company isn't there. Inside the city, they don't compete.
      7) This is Clear again, see #1.
      8) OnRamp is a Colo / Datacenter. Not home internet.
      9) Business only, pretty much downtown only, where they have prewired. Extremely limited service area.
      10) Clear again. See #1.

      So, while you can go on yelp and pull up a list, you clearly didn't even click any of the links it's provided. Are you shilling, or just clueless?

      --
      Watch for Penguins, they eat Apples and throw rocks at Windows.
    4. Re:Monopolies? by VGPowerlord · · Score: 2, Interesting

      Government created Microsoft?

      Created Microsoft, no.

      From what I've heard (I think the source was Cringely's Accidental Empires / Triumph of the Nerds), the US government mandated that IBM couldn't create its own chips or operating system for its upcoming line of personal computers due to its monopoly position in the mainframe/minicomputer market.

      So, IBM went to this company named "Intel" and licensed their 8088 and 8086 processors for use in it.

      IBM also went to Microsoft and licensed this product called "DOS" as their operating system... which Microsoft in turn purchased from Seattle Computer Products.

      So, while the government didn't create Microsoft, they created the Wintel monopoly that existed for 20ish years prior to the rise of smartphones.

      --
      GLaDOS for President 2016! "Well here we are again. It's always such a pleasure." -- GLaDOS, 2011
  10. The important take-away is.... by Bill+Dimm · · Score: 5, Insightful

    So, what we learn is that ISPs believe they can build a gigabit infrastructure and make a profit charging only $65/month for service without having to subsidize it with an ad business (like Google can). That's a very nice measure of just how much the rest of us are getting screwed by our ISPs.

  11. GigaPower isn't Gigabit Bandwidth by astapleton · · Score: 2

    One small detail to add to AT&T side of the story - their GigaPower package is only a name - THAT offering tops out at 300Mbps, and this is true for every city it's available in. Not only that, no one has a clue if they'll every make 1,000Gbps service available in any market.

    Sorry AT&T, calling it a trout a whale does not make it a whale no matter how big you blow up the picture you took of the trout.

    --
    "Courage is being afraid to do the Right Thing, and doing it anyway."
  12. Making sure Google Fiber isn't profitable by sasparillascott · · Score: 5, Insightful

    The cynical side of this, is that this is AT&T and Co. are making sure that Google doesn't make any money with Fiber by making sure the market size for Fiber is drastically reduced wherever its rolled out...and discouraging Google from pursuing this as a business. JMHO...

  13. In Austin nothing has really changed... by AmazinglySmooth · · Score: 5, Interesting

    So they all announced upgrades here in Austin: Google first, then AT&T Uverse, and now TWC. But. Nothing has really changed. Everyone has announcements, but the coverage areas are so small and nothing has changed. TWC has made the best annoucment that their 300Mbps service will be available all over Austin, but not yet. They have offered some date in the future that I'm sure will be delayed. So competition works, but no one is really being that aggressive.

  14. Margins by sjbe · · Score: 2

    I think its fun to watch a company that built its fortune on tiny margins move into a industry that has enormous customer hostile margins.

    You have that backwards. Google's net margins are 50% higher than AT&Ts and double Comcast's.

    Google has a net profit margin of 21.5%. AT&T has a net profit margin of 14.1%. Comcast has net profit margins around 10.5%.

    Google is going to fucking destroy the big ISPs everywhere they go.

    And your evidence for this is what exactly? While it would make me very happy to see more competition, I seriously doubt Google is going to push AT&T, Verizon and Comcast out of their current monopolies on any sort of widespread basis.

    1. Re: Margins by unitron · · Score: 2

      I believe margins per customer were in question, not net margins. The motivation behind the comment is probably "who does Google try to gouge, consumers, -business-, or industry? And who do ISPs gouge, -consumers-, business, or industry?"

      Yes.

      --

      I see even classic Slashdot is now pretty much unusable on dial up anymore.

  15. Controlling the link to the customer by sjbe · · Score: 4, Informative

    Google doesn't necessarily care who provides the fast internet service to it's online customers.

    Yes the do because the ISP who controls the connection to the end users can seriously mess with Google's business. Think about why Google developed Android. Google is an advertising company but if they can't control or influence the devices that actually touch the people they are trying to advertise to then handset makers and telecoms can shut them out or at least badly hurt Google's margins in exchange for access to eyeballs. And it wasn't just the ISPs either. Apple, Microsoft/Nokia and others could have basically refused to carry Google advertising and/or substituted their own. Same problem with ISPs to homes. It's potentially an existential threat to Google unless Google can find ways to make the ISPs play nice.

    I think Google is rolling out some fiber networks in a few areas to provide a credible threat to AT&T, Verizon and Comcast to hopefully force them to behave. Sort of a doomsday weapon which they hope to never need to use. Google is one of the few companies that has the cash to seriously consider rolling out their own network if they were forced to. In fact I could even see them conceivably partnering with Apple and Microsoft on this if the need arose. This would hurt Google's margins rather badly (running an ISP is expensive) but it is an option.

  16. What competition? by sjbe · · Score: 2

    TELECOMS have a monopoly on COPPER PHONE LINES. It has nothing to do with internet.

    Really? Because I could have sworn I got access to the internet over those very copper cables. If you have to go through a monopoly to get access to the internet then it is a distinction without a difference.

    And you could always get a phone via VOIP or Cellular.

    Which requires either those same copper phone lines (AT&T, Verizon, Comcast, TimeWarner or Charter) or wireless access through AT&T, Verizon, TMobile or Sprint. Which oligopoly would you like to use today?

    Whatever advantage the telecoms had was gone at the turn of the century.

    If that were actually true then we would see hundreds of telecoms rather than the local monopolies/duopolies enjoyed by most of the country.

  17. Google, you're our only hope! by cogeek · · Score: 2

    Please just mention you're coming to Denver, would love to see how Comcass and CenturyLunk react.