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Apple's Revenge: iMessage Might Eat Your Texts If You Switch To Android

redletterdave (2493036) writes "When my best friend upgraded from an iPhone 4S to a Galaxy S4, I texted her hello. Unfortunately, she didn't get that text, nor any of the five I sent in the following three days. My iPhone didn't realize she was now an Android user and sent all my texts via iMessage. It wasn't until she called me about going to brunch that I realized she wasn't getting my text messages. What I thought was just a minor bug is actually a much larger problem. One that, apparently, Apple has no idea how to fix. Apple said the company is aware of the situation, but it's not sure how to solve it. One Apple support person said: 'This is a problem a lot of people are facing. The engineering team is working on it but is apparently clueless as to how to fix it. There are no reliable solutions right now — for some people the standard fixes work immediately; many others are in my boat.'"

7 of 415 comments (clear)

  1. Re:Fix according to Apple is by jrmcferren · · Score: 5, Informative

    Nope, Turn off iMessage on the iDevice before wiping or tossing. Been there, done that.

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  2. FUD. Pure FUD by Anonymous Coward · · Score: 5, Informative

    Ok, this is stupid.

    I recently switched from iPhone, and had text messages still going to my iPad. A simple google search revealed pages like:
    https://discussions.apple.com/thread/5450235
    And many other such solutions.

    That requires having or borrowing an iphone or ipad (Basically, go to settings, iMessage, login with you apple id then tell it not to use iMessage for your phone number).

    According to:
    http://www.imore.com/text-issues-switching-iphone-android-heres-fix

    You can call 1-800-MY-APPLE and have them do it.

  3. Apple Registered Devices by nazrhyn · · Score: 5, Informative

    Going to https://supportprofile.apple.c... and making sure my old phone was removed was what eventually fixed this for me. Just putting the SIM back in and turning off iMessage did not fix it.

    It was a while ago, so it's possible this might not be the exact right location; but, I do know that it was "removing registered devices" that I did. This seems right.

  4. Dupe by vivaoporto · · Score: 5, Informative

    Dupe from a couple of months ago: Apple's Messages Offers Free Texting With a Side of iPhone Lock-In Posted by timothy on Saturday March 01, 2014

    Time to copy all high moderated posts from the older article. Actually, there is no need: given that the purpose of posting this article is to bring the echo chamber rambling that this is why apple suck, simply posting "that's why I don't have an iPhone" is enough for +5 insightful.

  5. Re:Fix according to Apple is by BitZtream · · Score: 5, Informative

    Go to the website and do it there?

    Samsung has a nice right up on how to resolve the problem using any number of methods:

    http://www.samsung.com/us/supp...

    Have you people not heard of Google?

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  6. Re:Auto switches by Anubis+IV · · Score: 5, Informative

    For 99% of cases, that's exactly what happens. Unfortunately, there seems to be a bug where in some cases that doesn't happen, and iMessage continues to try routing the SMS to the old iDevice, even though it's no longer valid. The bug was actually reported here back in February (making this story a dupe).

  7. Re:Auto switches by Thagg · · Score: 5, Informative

    Just not true, or at least it wasn't a few months ago. My daughter switched to Android and I couldn't text her until she finally remembered her Apple ID and we could log into their servers and disable her account. We used the Samsung page for guidance, and it worked just fine. But by itself, my phone kept silently failing to send her messages.

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