Slashdot Mirror


Amazon Fighting FTC Over In-App Purchases Fine

An anonymous reader writes One of the common problems of the smartphone generation has been parents who given their phones to children, who then rack up hundreds of dollars of in-app purchases without the parents' knowledge. The FTC smacked Apple with a fine for this, and Google is facing a lawsuit as well. Now, Amazon is the latest target, having received a complaint from the FTC demanding a similar settlement to Apple's. Amazon, however, is not willing to concede the fine; they plan to fight it. Amazon said, "The Commission's unwillingness to depart from the precedent it set with Apple despite our very different facts leaves us no choice but to defend our approach in court (PDF). The main claim in the draft complaint is that we failed to get customers' informed consent to in-app charges made by children and did not address that problem quickly or effectively enough in response to customer complaints. We have continually improved our experience since launch, but even at launch, when customers told us their kids had made purchases they didn't want, we refunded those purchases."

1 of 137 comments (clear)

  1. Re:The Amazon AppStore Auto-consent by itsdapead · · Score: 5, Insightful

    What is next, blame Ford because your kid was able to steal your keys off your dresser and wreck the car while you are sleeping?

    ...if Ford made the key fob in the shape of a cartoon character with a voice chip that kept saying "Hey kids! Pick me up and lets go for a drive" then, maybe.

    Yes, parents should take responsibility for their kids - but that doesn't give businesses the right to exploit their slightest lapse.

    --
    In a survey of 100 programmers, 111111 thought that duck-typing was a good idea.