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Comcast Customer Service Rep Just Won't Take No For an Answer
RevWaldo writes: The Verge and other sources report on how AOL's Ryan Block ultimately succeeded in cancelling his Comcast account over the phone, but not before the customer service representative pressed him for eight solid minutes (audio) to explain his reasoning for leaving "the number one provider of TV and internet service in the country" in a manner that would cause a character in Glengarry Glen Ross to blush. Comcast has now issued an apology.
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What is this, backwards day?
I mean granted, maybe some people here can tell me how a single family home can use that much bandwidth (downloading several dozen torrents simultaneously?), but my family doesn't even use half of our 30 Megabit/second bandwidth.
Two words: Minecraft Server.
An enigma, wrapped in a riddle, shrouded in bacon and cheese
Their apology was sincere. They even offered to continue his service at a 'special rate'.
Why am I cancelling? Because Comcast has assholes like you in customer service!
General Relativity: Space-time tells matter where to go; Matter tells space-time what shape to be.
I was thinking more along the lines of ...
. /Oblg. South Park - Cable Company
But that's boring. There's so many more fun responses you could give. CSRs don't argue as much with "crazy" customers so it even makes things easier for you (plus, it messes with their statistics). .666. I refuse to support any company with such obvious anti-christian leanings."
"That information is classified."
"The stars are in alignment. The prophecy must be fulfilled."
"I'm moving to Elbonia."
"The NASCAR team you sponsored keeps losing, so I'm switching to a winner like AOL."
"I got assigned an IP ending in
"I finished reading the whole internet, I really don't see any point in keeping it once I've read it all."
... and the word of this day is: Amateur.
where else can you get hundreds of channels of TV i hate and crappy internet for one low price of $200 a month?
$200 a month? That is a heck of a deal. I've got the $99 Cox Bundle and that costs about $250 a month.
If you are not allowed to question your government then the government has answered your question.