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Comcast Customer Service Rep Just Won't Take No For an Answer

RevWaldo writes: The Verge and other sources report on how AOL's Ryan Block ultimately succeeded in cancelling his Comcast account over the phone, but not before the customer service representative pressed him for eight solid minutes (audio) to explain his reasoning for leaving "the number one provider of TV and internet service in the country" in a manner that would cause a character in Glengarry Glen Ross to blush. Comcast has now issued an apology.

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  1. Re:Very typical of them by mi · · Score: -1, Offtopic

    Obviously, a monopolist can just abuse you and treat you any way they want.

    Now, now. Let's not change the topic of the conversation to government — the biggest and unwieldiest monopolist there is...

    --
    In Soviet Washington the swamp drains you.