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Verizon's Accidental Mea Culpa

Barryke writes: Verizon has blamed Netflix for the streaming slowdowns their customers have been seeing. It seems the Verizon blog post defending this accusation has backfired in a spectacular way: The chief has clearly admitted that Verizon has capacity to spare, and is deliberately constraining throughput from network providers. Level3, a major ISP that interconnects with Verizon's networks, responded by showing a diagram that visualizes the underpowered interconnect problem and explaining why Verizon's own post indicates how it restricts data flow. Level3 also offered to pay for the necessary upgrades to Verizon hardware: "... these cards are very cheap, a few thousand dollars for each 10 Gbps card which could support 5,000 streams or more. If that's the case, we'll buy one for them. Maybe they can't afford the small piece of cable between our two ports. If that's the case, we'll provide it. Heck, we'll even install it." I'm curious to see Verizon's response to this straightforward accusation of throttling paying users (which tech-savvy readers were quick to confirm).

13 of 390 comments (clear)

  1. But scarcity! by StikyPad · · Score: 5, Insightful

    If people don't think bandwidth is a scarce commodity, how will we get them to pay through the nose for it?!?

    1. Re:But scarcity! by ffsnjb · · Score: 5, Insightful

      In what world do you live that Level3 is a "much smaller ISP"? Level3 is a global tier 1 ISP, FFS.

      --
      "Why do you consent to live in ignorance and fear?" - Bad Religion
    2. Re:But scarcity! by StikyPad · · Score: 5, Insightful

      Apples to oranges. Level3 and Cogent aren't last-mile providers; they're Tier 1 backbone providers. Tier 1 providers have things like peering agreements -- last mile providers do not. Last mile providers are (and sell) unbalanced connections, so it's impossible for them to ever have "peers."

      A better way of thinking of it is that Verizon should be representing the interests of its customers, because Verizon is the gateway between the customers, and the rest of the internet. It's not doing that job -- it's trying to play both sides against each other. This is what middlemen do, of course, and they're entitled to do it, but as long as they have a monopoly (which they do), then there should be limits, oversight, and accountability.

    3. Re:But scarcity! by Shados · · Score: 5, Insightful

      The problem is still the lack of competition in the market. If everyone had the choice between 4-5 ISPs, considering the popularity of Netflix, consumer ISPs would be paying Level 3 truckloads of money to ensure Netflix works flawlessly...and the roles may even be reversed (where Level 3 tries to gouge Verizon, since they'd know Verizon would have no choice or lose a ton of customers).

      But since there isn't any competition, Verizon takes their own customers hostages...

    4. Re:But scarcity! by profplump · · Score: 5, Insightful

      Why don't I want city-owned fibre? I'm a big fan of city-owned roads and city-owned sewer pipes.

  2. No excuses left by Anonymous Coward · · Score: 5, Insightful

    Too big to fail, too arrogant to concede, too greedy to care. This news is all the more reason to regulate.

  3. PR needs to talk to tech by MrDoh! · · Score: 5, Insightful

    Was obvious people were going to figure out everything Verizon was saying is BS, and that they'd continue to get bad press about this. You'd think the PR droids spouting this stuff would talk to their tech people and listen. But they probably said "look, just give us a pretty graphic right?" "But, techs will see through your spin" "Leave that to us" "But it'll make us look even worse" "You don't get paid to deal with this" All too predictable, and the same techs are probably still being yelled at.

    --
    Waiting for an amusing sig.
  4. Re:Connect with a VPN by Anonymous Coward · · Score: 5, Insightful

    According to tfa, they actually aren't throttling. Throttling implies that they are deliberately shaping traffic inside their network to limit your bandwith.

    What they are really doing is deliberately creating a bottleneck at key peering locations through negligent inaction when it comes to upgrading infrastructure.

    Small difference, I know, but very important when you actually talk about throttling, and likely the argument they would make if the FCC took them to court over it.

  5. Re:Answer needed by doug · · Score: 5, Insightful

    Sure. The content streaming from Netflix has been requested by Verizion customers. They've paid for access to the internet, which includes Netflix. They are the ones being throttled. Basically Verizon is trying to double dip here - get money from regular customers plus shaking down more from content providers. If Verizon really cannot handle the flood of Netflix content, shouldn't they raise the cost to the consumers to build out the Verizon network?

  6. Re:Answer needed by bill_mcgonigle · · Score: 5, Insightful

    Got anything better?

    Remove the laws and regulations holding back community fiber projects.

    --
    My God, it's Full of Source!
    OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  7. Re:Answer needed by AnontheDestroyer · · Score: 5, Insightful

    +1. Politicians at the state level have been paid off by cable companies and ISPs to squash competition from local municipalities. The cities who got in before the legislation are loving their services. It is absolutely insane what money can do in the political process.

  8. Re:I disagree by suutar · · Score: 5, Insightful

    Costs should be driven by the party responsible for the traffic being on the network. In the case of neflix traffic, that's _me_, the end recipient. And I've already ponied up to the cable company to cover their cost to transfer the bits to me. The cable co just wants to double dip.

  9. Re:I disagree by BronsCon · · Score: 5, Insightful

    Bingo. Well, almost; it's a little more nuanced than that. Costs should be driven by the party responsible for the traffic being on *your* network. For Verizon, that's Verizon's customer; for Level3, that's Netflix. And they both already pay their providers. Where Verizon and Level3 peer, it's a matter of recognizing that the imbalance of traffic across that link is caused by Verizon's customers requesting more traffic than they (can) return. Thus, Verizon caused the imbalance and should therefore pay for it. If Verizon primarily sold symmetrical access and allowed their users to run servers, there would likely be a balance, and if there was not, they'd have a leg to stand on here, but they don't sell symmetrical access to the end user and they don't have a leg to stand on in this debate; what they do have is a monopoly on Verizon customers, which they're attempting to abuse right now, which should warrant an anti-trust suit, if anything. No additional regulation needed.

    --
    APK quotes people (including myself) without context and should not be trusted. Just thought you should know.