"Intelligent" Avatars Poised To Manage Airline Check-In

An anonymous reader writes One of the developers behind special effects used in the film Avatar has inked a deal with airline check-in kiosk manufacturer BCS to implement avatars for personalized and interactive customer service. Dr Mark Sagar's Limbic IO is applying 'neurobehavioral animation' combining biologically based models of faces and neural systems to create live, naturally intelligent, and expressive interactive systems. "One of the comments levelled at self-service check in is that it has lost the human touch that people had when checking in at a traditional manned counter," Patrick Teo, BCS CEO says. "Travelling can be stressful and our aim is to make the interaction between human (passenger) and computer (check-in) as natural and helpful as possible."

Comments

nice job

[alphatel]

Yes we all want interactive terminals at the airport. We are not at all concerned about waiting 1 hour to checks bags, another hour to get through security and a third useful hour spent waiting to board. No, let's get hyper-aggressive about how the computer looks at the airport.