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Man Booted From Southwest Flight and Threatened With Arrest After Critical Tweet

Posted by samzenpus on from the that's-some-good-costumer-service-work-there-lou dept.

CanHasDIY writes The old saying goes, "if you can't say anything nice, don't say anything at all." A man learned the consequences Sunday, after Tweeting about his experience with a rude Southwest gate attendant: "A Minnesota man and his two sons were asked to leave a Southwest Airlines flight after the man sent a tweet complaining about being treated rudely by a gate agent. Duff Watson said he was flying from Denver to Minneapolis on Sunday and tried to board in a spot for frequent flyer privileges he held and take his sons, ages 6 and 9, with him, even though they had a later spot to board the plane. The agent told him that he would have to wait if he wanted to board with his children. Watson replied that he had boarded early with them before and then sent out a tweet that read 'RUDEST AGENT IN DENVER. KIMBERLY S. GATE C39. NOT HAPPY @SWA.' Watson told TV broadcaster KARE in Minneapolis on Wednesday that after he boarded, an announcement came over the plane asking his family to exit the aircraft. Once at the gate, the agent said that unless the tweet was deleted, police would be called and the family would not be allowed back onboard." He gave into the threat, deleted the Tweet, and was allowed to board a later flight. Southwest, as one could have predicted, offered a boilerplate "apology" and vouchers.

6 of 928 comments (clear)

  1. name and location tweeted... by Anonymous Coward · · Score: 0, Troll

    thats harassment.. she should have called the police

    1. Re:name and location tweeted... by Tom · · Score: 0, Troll

      Men really need to start to stand up for equal rights.

      While I agree with your main point, equal rights is not the problem. Equal treatment is. We have the same rights, feminism has won long ago. But in many areas men and women are still treated very differently. Sometimes the women are treated badly, and there are many feminists making a big scandal of it, and sometimes the men are treated badly, and almost never anyone says a word.

      --
      Assorted stuff I do sometimes: Lemuria.org
  2. Re:airports are reduced rights zones after 9/11 by murdocj · · Score: 0, Troll

    USA evil blah blah blah.

  3. Re:Obligatory Slashdot knee jerk by Known+Nutter · · Score: 0, Troll

    That's what I'm talkin' about.

    I don't give a shit about "bad publicity" or either of these two idiots -- the gate agent or the passenger. I have three upcoming flights with SWA. I'm not one step closer to calling to cancel based on this crybaby's poor-me story.

    Next time, guy could just try doing as he's told by those in charge of the situation.

    --
    Beware of the Leopard.
  4. Re:airports are reduced rights zones after 9/11 by Anonymous Coward · · Score: 0, Troll

    LOL... USA is an irrelevant banana republic that will be gone in 20 years.

  5. Re:Customer service? by epiccollision · · Score: 1, Troll

    there seems to be a lot of entitled consumers here on /. You are part of the problem, he wanted to save $25 and inconvenience the reasonable people who weren't trying to bullying the staff to cave...its an airplane not burger king sit the fuck down, shut the fuck up and follow the fucking very simple and easy to understand rules.