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How Facebook Sold You Krill Oil

An anonymous reader writes with this look at how Facebook tries to make and sell "thumbstopper" ads compelling enough to get people to stop scrolling through their news feeds. With its trove of knowledge about the likes, histories and social connections of its 1.3 billion users worldwide, Facebook executives argue, it can help advertisers reach exactly the right audience and measure the impact of their ads — while also, like TV, conveying a broad brand message. Facebook, which made $1.5 billion in profit on $7.9 billion in revenue last year, sees particular value in promoting its TV-like qualities, given that advertisers spend $200 billion a year on that medium. "We want to hold ourselves accountable for delivering results," said Carolyn Everson, Facebook's vice president for global marketing solutions, in a recent interview. "Not smoke and mirrors, maybe it works, maybe it doesn't."

12 of 114 comments (clear)

  1. dear facebook by dominux · · Score: 4, Insightful

    I have a problem with my fish oil sales, it tastes like shit, it does not outperform a placebo and costs twice as much as other competitors that also do nothing. Can you help?

    Of course Facebook can help, that is exactly what social media is for.

  2. Facebook didn't sell me anything by ArcadeMan · · Score: 4, Informative

    When Facebook says they have 1.3 billion users worldwide, do they count inactive accounts such as mine, which I had to create to make sure nobody else could create a fake account about me and fill it with slander?

    1. Re:Facebook didn't sell me anything by Anonymous Coward · · Score: 4, Funny

      I had to create to make sure nobody else could create a fake account about me and fill it with slander

      Rerouting auxiliary power to the tinfoil hat.

    2. Re:Facebook didn't sell me anything by Charliemopps · · Score: 4, Interesting

      I had to create to make sure nobody else could create a fake account about me and fill it with slander

      Rerouting auxiliary power to the tinfoil hat.

      I know a couple of people this has happened to. It's usually a teenage prank. Unfortunately the OPs idea doesn't work. Everyone I know that this happened to already had accounts and the perpetrators just spelled the name slightly different.

      I just flat out deleted my account years ago. And trust me, that is no easy feat. You have to put in a request to remove the account, then they put a 2 week delay on the request. If you open the facebook site at all it restarts the counter. Given that facebook is nested on just about every site this was difficult. It happened so often I finally blacklisted every domain they own in IPTables on my firewall, then routed my phone through a VPN to the same firewall. At work I had to dump my browsers history, temp files, etc... so I wouldn't accidentally log in. What they considered a login at the time was crazy. Things might be easier (or harder) now, I wouldn't know. But I do know a lot of my friends and relatives are deleting their accounts now. They saw I did it, and didn't vanish into obscurity, so why not them to? There does seem to be a frequent problem of "What do you mean you didn't know there was a cookout?!?!" or "You didn't see the wedding photos?!?" but, to be honest, I haven't missed anything I'd have cared to see/attend anyway. If you really care that I show up, you got my number and you know I don't use facebook. If my attendance isn't even worth a phone call, I'd rather not attend.

  3. Two words by TVmisGuided · · Score: 4, Informative

    AdBlock Plus.

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  4. Dress sweat pants by Nimey · · Score: 4, Funny

    Dress sweat pants are a thing, which I know only because of Facebook.

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  5. Re:Snake Oil by Anonymous+Brave+Guy · · Score: 4, Insightful

    Millions of people voluntarily give all kinds of relevant information about themselves to Facebook. Even without any serious data mining, and ignoring the people who deliberately create garbage data accounts, Facebook probably already have more accurate demographic data about their users than most advertising channels. For example, knowing about major life events like someone getting married or having a baby are advertising gold for some markets.

    At the scale they're working on, even trivial analysis of the underlying graph is probably quite informative as well. If 60% of your friends are interested in a certain thing, there's a fair chance you are too, even if you didn't explicitly indicate this.

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  6. Re:Snake Oil by cnaumann · · Score: 4, Informative

    If you are using a credit card in a store like Target, they not only know your likes and dislikes, they know exactly what you buy. Sometimes they know more about you than your family.

    http://www.forbes.com/sites/ka...

  7. Missing the bigger picture by Anonymous Coward · · Score: 4, Insightful

    No one has commented so far about the creepiest aspect: according to the NYT article, Facebook knew how many of the people they showed the ads actually bought the product.

    You see, stores sell your personally identifiable information regarding everything you buy to data brokers, and Facebook bought the data from the data brokers. Ergo, FB knew what percentage of people they showed these ads subsequently bought the product.

    It's enough to make me seriously reconsider using anything but cash for certain purchases. How many insurance companies buy data regarding your alcohol and tobacco purchase frequency, for example?

  8. Re:Snake Oil by Electricity+Likes+Me · · Score: 4, Interesting

    Here's the problem: Facebook will never not show you an ad. At the end of the day, if you don't fit a better model, they revert to lowest common denominator advertising. "Over drinking age? Male? Cue up the alcohol ad with women in it!"

    And that's the thing, Facebook's advertising as a result is like all the other advertising in the world: you know where it is, you know it mostly never applies to you, so you tune it out. If they make it more prominent, you turn on ad block. Which says worlds about their actual confidence in their data: they don't have any. They don't know what you will do next. Which is why they always show you something - because they can't afford not to. They won't leave ads turned off, then strategically show them right when you show a high probability of being interested in X and could be swayed to a brand. They have no idea when that is, or what it will be.

  9. Re:I can see why by Dishevel · · Score: 4, Insightful

    Isn't linking to a paragraph on a paywall just a horrible shitty advertisement as well?

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  10. Re:Snake Oil by hoggoth · · Score: 5, Insightful

    I find that Facebook, Google, and every other "targeted" ad system does the same thing: they show me ads for the thing that I just bought and won't need to buy again for several years.

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