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The Hidden Cost of Your New Xfinity Router

An anonymous reader writes "The battle over Comcast's public WiFi network that is hosted on your cable modem continues. Comcast responded to Speedify's earlier power measurements by rushing them a new Cisco cable modem. The new modem proved to be more power hungry than the last, and also introduced some tricky IPv6 problems that caused major headaches for the team."

18 of 224 comments (clear)

  1. Just refuse the new gear by anthony_greer · · Score: 3, Insightful

    I advise all my contacts when they get new comcrap or slime warner installs to go to the local big box store and pick up a router, then to demand that they get just a regular modem and not a modem/switch/wifi combo...They will often say that it is not an option...if you say "fine, I decline service, please leave immediately if you cant find a non integrated modem" suddenly one just happens to have slid under the seat in his van.....

    1. Re:Just refuse the new gear by Frosty+Piss · · Score: 4, Insightful

      comcrap or slime warner

      Do you also type "Micro$oft"?

      Grow up.

      --
      If you want news from today, you have to come back tomorrow.
    2. Re:Just refuse the new gear by mrchaotica · · Score: 3, Insightful

      That's a terrible idea. Every Comcast customer should use his own router and his own modem!

      In fact, the only Comcast-owned equipment a customer should ever accept is a CableCard -- wait, no, scratch that. Customers should accept precisely no Comcast-owned equipment at all, because they should only use Comcast for Internet, not TV (and even then, only if there's no other reasonable choice).

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

  2. As someone who had the DPC3939 by Lothsahn · · Score: 4, Insightful

    The device has stability problems as well, as mentioned in the post. In normal (routed) mode, it worked fairly well, although I noticed odd lag spikes and other issues I didn't experience with the old modem. However, once you place the router into bridge mode (disabling all wifi features so I can use my modem direct), the router would reboot itself every 3-8 minutes.

    I eventually, after talking to 20+ Comcast reps, got them to put a different modem back in. Even though my plan is 250d/30u, I'm only getting 30d/5u, because the modem won't provision with my plan. However, it works, so I'd rather have that than a laggy, rebooting faster plan.

    I strongly recommend avoiding the DPC3939 until the problems are resolved. It lalso ooks to me like all of the problems are software related, not hardware--usually they can be avoided by changing configuration options, etc.

    --
    -=Lothsahn=-
    1. Re:As someone who had the DPC3939 by mrchaotica · · Score: 4, Informative

      Just buy your own DOCSIS 3.0 modem (e.g. Motorola SB6121 or Zoom 5341). I mean, you realize they're charging you $3-5 per month for their crappy one, right? It pays for itself in a year or so.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

  3. Re:Crapfinity by Anubis+IV · · Score: 4, Insightful

    He said he switched to OTA, so he likely dropped a pricy cable TV plan at the same time he dropped them as his ISP, hence the savings. After the special deals as a new customer expire (i.e. 12 months into the 24-month contract), several of Comcast's TV plans exceed $150, so even if he was paying the same for Internet with DSL, he could be saving $150 simply by having dropped cable TV for OTA.

  4. Service in exchange for a free modem? by Memophage · · Score: 4, Interesting

    I actually think this could be pretty cool if Comcast would offer customers *something* in exchange for them hosting a public hotspot out of their house.

    How about a free modem, instead of charging them $3/mo to rent one?

    I own my modem outright, so have negative incentive to upgrade. But if they were to offer me a free basic IP phone line, or a free upgrade to the next speed tier, or free access to this service I'm hosting, or *anything*, I'd certainly consider it.

    But otherwise, yeah, it seems like they're forcing everyone to pay for their network electricity as a requirement of getting their own internet, with no added benefit in return.

    1. Re:Service in exchange for a free modem? by Mr_Wisenheimer · · Score: 3, Insightful

      You get the added benefit of Comcast using up a big chunk of your dwelling's wireless spectrum with absolutely no benefit for your own devices.

    2. Re:Service in exchange for a free modem? by Anonymous Coward · · Score: 4, Informative

      why is this being modded up? you have to login to xfinitywifi access points which gives them tracability.

      this entire post is FUD

    3. Re:Service in exchange for a free modem? by Teun · · Score: 4, Informative
      Not a chance, only registered customers are able to log in and any suspicious traffic would be tracable to said Comcast customer.

      It is not a public and open WIFI hotspot.

      --
      "The likes of Facebook and WhatsApp are free to those whose privacy is of zero value."
    4. Re:Service in exchange for a free modem? by metrix007 · · Score: 3

      The word is 'American'. 'USA-ian' is a nonsense word trying to solve a problem that doesn't exist.

      --
      If you ignore ACs because they are anonymous - you're an idiot.
  5. Re:Compared to what?!? by un1nsp1red · · Score: 3, Informative

    It's not a router comparison. You don't need an Xfinity public-facing WiFi router, so this is energy usage in addition to what you would otherwise need for your own purposes.

  6. Re:No thanks by bws111 · · Score: 4, Informative

    Uh, they already have all the power over your connection. What are you talking about?

  7. Re:Crapfinity by the_skywise · · Score: 3, Funny

    Ptphpht.. I switched to Geico for DSL and save $300 for half the time...

  8. Why use Comcast's modem at all? by 93+Escort+Wagon · · Score: 4, Informative

    They charge you eight bucks a month for the privilege of using their modem. You can buy your own from Amazon for less than you'll pay Comcast for a year's rental - and that's for a DOCSIS 3 modem that handles IPv6 just fine, even with Comcast.

    Here's the one I bought - it's $68. It doesn't include wifi, so you'll have to bring your own wifi base - but those can be had cheaply as well. Plus you don't have to replace both functions just because one or the other craps out...

    --
    #DeleteChrome
  9. put it in bridge mode by tuffy · · Score: 3, Insightful

    If you call Comcast's customer service, they can put their new routers into bridge mode. This turns off its WiFi and other unnecessary features and makes it act like their old routers.

    --

    Ita erat quando hic adveni.

  10. Comcast engineer here by scubamage · · Score: 3, Interesting

    FYI, I'm a Comcast engineer. All CPE management interfaces (the interface between the CMTS and the CM) are moving to IPv6 and should be transitioned by the end of the summer. The only remaining devices with the CMM interface still running on IPv4 are a handful of business class devices which should be converted by september. Beyond that, any modem which runs DHCP on LAN interfaces is running in either IPv4 or dual stack mode, though the ultimate plan is to move everything to IPv6 eventually.

  11. Re: Compared to what?!? by robbyb20 · · Score: 3, Informative

    Yes, I can confirm this. To use the "public wifi", you must first be a Comcast customer. When you connect to an AP, you are required to login with your comcast credentials to get connected to the net.