Companies That Don't Understand Engineers Don't Respect Engineers
An anonymous reader writes Following up on a recent experiment into the status of software engineers versus managers, Jon Evans writes that the easiest way to find out which companies don't respect their engineers is to learn which companies simply don't understand them. "Engineers are treated as less-than-equal because we are often viewed as idiot savants. We may speak the magic language of machines, the thinking goes, but we aren't business people, so we aren't qualified to make the most important decisions. ... Whereas in fact any engineer worth her salt will tell you that she makes business decisions daily–albeit on the micro not macro level–because she has to in order to get the job done. Exactly how long should this database field be? And of what datatype? How and where should it be validated? How do we handle all of the edge cases? These are in fact business decisions, and we make them, because we're at the proverbial coal face, and it would take forever to run every single one of them by the product people and sometimes they wouldn't even understand the technical factors involved. ... It might have made some sense to treat them as separate-but-slightly-inferior when technology was not at the heart of almost every business, but not any more."
Exactly how long should this database field be? And of what datatype? How and where should it be validated? How do we handle all of the edge cases?
That is not a business decision, that is a technical decision where you try to come up with the most universal and correct to spec answer you can. You are not shaping the business with this decision, you are trying to shape your solution to the business.
Troll is not a replacement for I disagree.
I think this has a lot more to do with the machismo of business people than anything else. The suits don't have a lick of understanding of what the engineers actually do--sure, they understand the iPhone once it rolls off the lines, but up to that point, what engineers do is basically a bunch of technovoodoo magic to them. Since lots of businessmen are macho, domineering types (especially in large, competitive companies), the concept of having subordinates who are doing things far beyond their understanding is not one they like. In turn, the business people feel the need to assert how hard whatever it is they do--"oh, you wouldn't understand because business is sooo much more complicated than rocket science"--and elevate the complexity and importance of their own job beyond that of the lowly engineers.
I don't think it's lack of "understanding the engineers." I think it's lack of understanding the engineering and feeling uncomfortable about it.
/. may be a software-centric site, but those of us in mechanical, electrical, optical, materials, and other branches of engineering are in the same basic position. But sadly, even in businesses which promote engineers into senior roles end up respecting people primarily on the basis of how many direct reports (that's the term for peons whose salaries they determine) they control. Until you're able to rate people by the quality/quantity of output regardless of altitude in the org chart, this problem will continue.
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That seems fair (at least at face value), given that engineers tend to hold business weenies in complete contempt.
We do, however, have both a power and a knowledge imbalance in the situation. We have a power imbalance in that those business weenies can fire me, but I can't fire them; and we have a knowledge imbalance in that many engineers do know the business side of things. I can work up a set of financial statements as well as the weenies; I can perform a ratio analysis better than the weenies, because unlike them, I "know" what the numbers mean beyond a cut-and-paste job in Excel; I can analyze the company's capitalization structure and consider the impact on near-term cash flows right up there with the best of the weenies.
Now, you might fairly point out that I've mostly describe accountancy, not "business"... But the knowledge imbalance gets worse when we get into actual strategic planning, market analysis, and consideration of macroeconomic factors - At least many of the weenies have significant exposure to accounting, sometimes even a related undergrad degree. For the harder material, they just can't grasp even the basics of supply/demand curves without a solid math background (in taking my MBA, I found one particular economics class hilarious; we spent more than half of the semester learning a set of related equations for (for example) forecasting optimal production levels, that all just took the derivative of the same damn underlying equation from different perspectives. And that counted as one of the "killer" classes in a goddamned graduate-level degree?
Sadly, though, business weenies do have exactly one trait that engineers lack - Smarm. And in this sick sad world, that will get you further than any level of mastery of any legitimate domain of knowledge.
This is actually a very touchy subject. The Engineers have felt it for years, but this applies to SO much more in business.
How many times haven't you been seen as the "useful idiot" every time someone need something technical fixed? This is something I've lived with and experienced since I was a kid (we're talking 30+ years here), and I wasn't even the geeky one. But it seems like every manager, every company executive and even just everyday people think they're somewhat "superior" because they make money on your kindness and professionalism.
I even had friends like that for years, sure...when something breaks, they'll come to me to get it fixed, and expect not to pay for it. But when I needed something, then they where nowhere to be seen. I made millions for one of my bosses back in the Commodore heydays when I literally was the "driving" motor of his entire store chain, I got people together, computer-clubs, repaired the computers etc. One could always argue that I was the IDIOT for not being business savvy enough to charge more, but they are just better at business than fixing things. When I left, his business went to ruins within 2 years, he thought he did it all by himself because he was such a smart businessman. That's the worst part...these company directors wouldn't know good people, and they always get high on "their" own success. And eventually fail.
How many times haven't you seen bosses walk away with HUGE fat bonuses, and all they basically do is talk. You do all the work anyway. Small minds think small, and only see the carrot dangling in front of their face. Intelligent bosses actually think ahead and invest in great minds. The companies that have the biggest successes - are those who appreciate their workers and the incredible minds behind it all. The best company executive in the world, praises his coworkers where credit is due.
What this world is coming to - is for you and me to decide.
Of course they do. Real Engineers design up front, before implementing. We understand the implications of our decisions. We optimize. We know that there are many orthogonal factors to consider in doing this. Shoud we optimize with an emphasis size or speed? If we optimize for size, how will that decision effect scalability and the ability to add functionality we may not have originally considered, or that the original design specification didn't call for?
... because they system won't work if we don't, and it would cost too much and be too risky too change it!.
Anybody who thinks that Engineers don't have a major impact on the entire business model have never worked in the real world, or have no idea the impact we have. "Why do we do thing X even though it no longer makes sense?
Guns don't kill people; Physics kills people! - John Lithgow as Dick Solomon on Third Rock From The Sun