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Calif. Court Rules Businesses Must Reimburse Cell Phone Bills

New submitter dszd0g writes The Court of Appeal of the State of California has ruled in Cochran v. Schwan's Home Service that California businesses must reimburse employees who BYOD for work. "We hold that when employees must use their personal cell phones for work-related calls, Labor Code section 2802 requires the employer to reimburse them. Whether the employees have cell phone plans with unlimited minutes or limited minutes, the reimbursement owed is a reasonable percentage of their cell phone bills." Forbes recommends businesses that require cell phone use for employees either provide cell phones to employees or establish forms for reimbursement, and that businesses that do not require cell phones establish a formal policy.

14 of 161 comments (clear)

  1. Salesmen by DigiShaman · · Score: 4, Informative

    Not uncommon for a salesman to have two cell phones. One provided by the company, and their personal. Aside from the PITA of packing and charging both devices, it makes since to keep both the phone numbers and billing separate.

    --
    Life is not for the lazy.
    1. Re:Salesmen by Vlado · · Score: 5, Insightful

      Couple of problems with your suppositions:
      1. What would be a problem in regards of taking a copy of contacts with you, when you leave? Contacts are probably not only on a phone. And what would prevent someone from sending them (one-by-one or a whole address book) to some backup location? Same goes for emails.
      I'm not talking about legality of such action. Just the technical possibility.

      2. Who says wipe is all-or-nothing? Even on my old Symbian Nokia there was a possibility of wiping just email account and business contact book remotely. I have no clue what you can do on an iDevice, but on Android you can also be selective, if you wish.

      For me, having two phones makes sense only for two things:
      - Keeping all the expense-related things clearly separated in regards with private/business usage.
      - Having the ability to turn off business phone while off the clock and actually have some time off.

    2. Re:Salesmen by Zontar_Thing_From_Ve · · Score: 3, Informative

      I work for a Fortune 500 company. Our policy is that staff who need to be reachable/available outside of normal business hours have a company provided mobile phone where the bill goes straight to the company. If we purchase that phone with our own money and don't get reimbursed for the purchase cost, then the phone is ours to keep even if we leave the company. Our company does support the use of iPhones (I have one) and it has some kind of special software on it that they claim allows remote wiping. Our tech support people claim that if you leave, your phone gets wiped, but you can restore your non-work related stuff from a backup. I've been told that supposedly this wipes your company email and I think that's all it really does once you restore from a backup. I have limited contact with a few former employees and while I never specifically asked if they had any problems after the wipe job, nobody has explicitly mentioned it either. I do have a few co-workers who have a company phone and their own phone, but I don't really understand the reasoning for it except they just like to do it that way. I have the impression that my company doesn't care at all about the contacts in your phone but they definitely want to stop you from reading work email or connecting to the work networks via your phone once you leave. That reference to having the ability to turn off the business phone is quaint. I don't know of anybody in IT who can actually do that. While we rotate on call where I work through a decent number of employees so that we are on call for a week at a time about once every 2 months, even when not on call we need to be reachable in case of a work emergency.

  2. The memo you are about to see by jeffmeden · · Score: 5, Funny

    "From now on you are NOT to use your personal cellphones or other mobile devices for any work purposes. You will not be reimbursed. Use a payphone instead, and present all receipts to accounting for prompt reimbursement. Thank you for your help as we prioritize our cost metrics and structure our teamgroups toward innovative human-centered investment"

    1. Re:The memo you are about to see by cdrudge · · Score: 3, Insightful

      Which is the whole point. The company gives explicit instructions that personal cell phones are not to be used or authorized. You have to find something alternative (pay phone, calling card, tin cans...). Now if you happen to still use your personal cell phone for a call, you're breaking policy. They won't know [wink wink] that you're using your personal cell phone for convenience unless you happen to try to get reimbursed for it. And if you try, well, that results in some type of reprimand/discipline since you violated company policy.

  3. Working from home by aheath · · Score: 4, Insightful

    Should companies pay for part of the cable bill when employee are required to work from home?

    1. Re:Working from home by TheGratefulNet · · Score: 3, Informative

      they used to.

      when I started at cisco, back in the early 90's, they bought us a 14.4 modem, ncd x-terminal and a 2nd phone line. later, when I was at sgi, they run us a company paid isdn line. juniper also gave us isdn lines, iirc.

      the big companies used to do this for us (all in calif., fwiw). now, they seem to assume 'you need inet and a phone, anyway' so they want to avoid paying, but I have always had to give my cell # to my workers and I do get work calls on my personal line. would be nice to have them just buy me a phone and fully cover it, at this point (my last job was android based devel and so, yes, we got a company phone and data plan all paid).

      --

      --
      "It is now safe to switch off your computer."
  4. It depends by nurb432 · · Score: 5, Interesting

    To me it all centers around: Was BYOD optional?

    If they offered a company device and you refused, then i say you are on your own.

    If they didnt offer one but you NEED it to do your job, then i say they are on the hook, as well as tax credit ramifications.

    If they dont offer and you only use it as its a convenience to make your life easier, then again, you are on your own.

    Furthermore, if you are optionally using your device for office work, they get to mandate policy on its use, up to and including MDM type control.

    BYOD is just a bad idea. Companies should give employees the tools they need for their job, and forbid personal devices.

    --
    ---- Booth was a patriot ----
  5. Get ready to submit an itemized cell phone bill... by HockeyPuck · · Score: 4, Interesting

    I've seen this before at a company in California. My company would only reimburse for work related calls.
    You couldn't just submit the entire bill for reimbursement, as if you called your wife and kids 50% of the time you couldn't get reimbursed for that.

    We were required to take the physical bill and cross out those calls which were personal so you could demonstrate what % of the bill was work related vs. personal. Doing this for what could be hundreds of calls per month caused people to just not reimburse their usage as it was too much of a pain to do.

  6. Re:Why is this treated differently by MightyYar · · Score: 4, Informative

    This isn't the tool (cellphone is to hammer) - this is the consumables (minutes is to nails).

    --
    W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
  7. Re:Why is this treated differently by tompaulco · · Score: 3, Interesting

    I am not aware of any construction company that requires you to have your own hammer and nails.
    I am aware of some contractors that expect the customer to provide them with tools and consumables. This is baffling to me.
    Oddly enough, I am also aware of some companies that require employees to bring their own keyboard and mouse. The keying facility in Mexico that we used to work with required their people to bring heir own because when they used company equipment, the equipment got broken very frequently. Apparently, the employees take better care of their own equipment. I'm not sure if Mexican law requires for them to be reimbursed. I would guess probably not.

    --
    If you are not allowed to question your government then the government has answered your question.
  8. Re:Get ready to submit an itemized cell phone bill by tompaulco · · Score: 4, Interesting

    This is what I don't understand about companies. They are too cheap to just reimburse you at a flat $50 rate for your cell phone, and so they will require you, an employee that costs them probably $100-$200 an hour, to go through and cross out the non-work related calls, then they will require someone else in HR who costs about the same to crosscheck what you did to make sure you are not lying, then they will reimburse you $45 because the phone bill was $90 and half the calls were company related. Total dollars recovered? $5. Dollars spent saving that money? $50-$100.
    It is the same way with travel. Rather than give you a per diem of $100, they want itemized receipts, which you have to collect, enter into the system, submit, your manager has to review and approve, and then Travel has to audit and approve. All because they don't want you to go eat Ramen and pocket the other $97. They spend thousands of dollars of company time to save a few hundred dollars on travel expenses.

    --
    If you are not allowed to question your government then the government has answered your question.
  9. Businesses are OK with this by PPH · · Score: 4, Interesting

    In fact, they probably are quietly applauding the court's decision. Because the IRS.

    The Internal Revenue Service frequently nit-picks employee reimbursement and compensation decisions to death. Pay some key personnel for expenses incurred and some auditor will nit-pick the decision to death. Taxable, not taxable. Reasonable business expense vs discretionary employee benefit. Screw it. The courts has ruled. We have to pay our employees. So you lousy auditors can crawl back into your rat-holes and stay out of private business decisions.

    --
    Have gnu, will travel.
  10. Re:Get ready to submit an itemized cell phone bill by Solandri · · Score: 3, Insightful

    It is the same way with travel. Rather than give you a per diem of $100, they want itemized receipts, which you have to collect, enter into the system, submit, your manager has to review and approve, and then Travel has to audit and approve. All because they don't want you to go eat Ramen and pocket the other $97. They spend thousands of dollars of company time to save a few hundred dollars on travel expenses.

    Companies would love to give you a $100 per diem for meals. As you point out, in addition to being easier for the employee, it saves them money.

    The reason they require you to itemize receipts is because if they're ever audited by the IRS, they need to be able to produce the receipts to prove those were real incurred business expenses. Not imaginary numbers made up to pad the expenses and scam the IRS out of tax revenue.

    We also tried it the laid back way - we'll give you a $100 per diem, you don't have to itemize, just collect all your receipts and hand them in after your trip. The accountant who was going to double-check your numbers anyway will just do the itemizing. Net result was that employees forgot to save their receipts or "lost" them. They'd already been paid $100 for the meals, so there was no incentive for them to be careful with the receipts. So back we went to having the employee itemize if they wanted reimbursement.