Slashdot Mirror
When Customer Dissatisfaction Is a Tech Business Model
jammag writes: A new trend has emerged where tech companies have realized that abusing users pays big. Examples include the highly publicized Comcast harassing service call, Facebook "experiments," Twitter timeline tinkering, rude Korean telecoms — tech is an area where the term "customer service" has an Orwellian slant. Isn't it time customer starting fleeing abusive tech outfits?
You don't have to put up with jerks.
For almost every crap business, there's a competitor that isn't crap. Find them.
The natural result of a truly free market is socialism. Members of a vibrant community tend to realize that they do better when their neighbors do, and empathize with them enough to know that a streak of bad luck could make them the pest in their neighborhood, so it's good to take care of those who fall behind.
Capitalism is separate from the free market, and a perversion of it. A wealthy member of a community, before this "genius" invention was made, would've been happy to organize large projects for the public good simply for the prestige of having been in charge of them. Now they require that a portion of workers' labor be diverted to them permanently, returning far more value than they ever contributed. This encourages the venture capitalist to go play in other markets, leaving the community that made him with all the money he's stolen from it, and polluting others that he cares even less about.
While it has made large projects easier to start, those projects have had less and less value to the common people over time. At this point, the labor market is an arrangement whereby you either build something you don't care about for a rich person, or you don't eat. It is functionally indistinguishable from slavery, and it is not meaningfully consensual, given that is harder than ever to be an entrepreneur. We make a big noise about how the internet allows the little guy to make globalism work for him, but in practice what that means is that, in addition to the chokehold multinationals have on every mass market, you're fighting over the scraps of every niche market with literally every other person in the world with a vaguely similar idea.
Capitalism only benefits the people who won the game before everyone else had a complete grasp of the rules. It won't even work for them forever; the harder they play, the less is left for them to win. Capitalism will one day be remembered mainly as the most efficient way to exploit a community to death. Unfortunately, most of us have to rediscover what a functioning community is first, and that's not going to happen before an economic collapse that kills thousands of white people.