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$75K Prosthetic Arm Is Bricked When Paired iPod Is Stolen

kdataman writes U.S. Army Staff Sgt. Ben Eberle, who lost an arm and both legs in Afghanistan, had his Ipod Touch stolen on Friday. This particular Ipod Touch has an app on it that controls his $75,000 prosthetic arm. The robbery bricked his prosthesis: "That is because Eberle's prosthetic hand is programmed to only work with the stolen iPod, and vice versa. Now that the iPod is gone, he said he has to get a new hand and get it reprogrammed with his prosthesis." I see three possibilities: 1) The article is wrong, possibly to guilt the thief into returning the Ipod. 2) This is an incredibly bad design by Touch Bionics. Why would you make a $70,000 piece of equipment permanently dependent on a specific Ipod Touch? Ipods do fail or go missing. 3) This is an intentionally bad design to generate revenue. Maybe GM should do this with car keys? "Oops, lost the keys to the corvette. Better buy a new one."

52 of 194 comments (clear)

  1. I see three possibilities by Anonymous Coward · · Score: 2, Informative

    Who?

    The guy in the article?
    The article?
    The editor?
    The submitter?

    At least start a new paragraph..

    1. Re:I see three possibilities by kdataman · · Score: 5, Interesting

      I am the submitter and the layout of the original submission was much different with a new paragraph there.

    2. Re:I see three possibilities by Anonymous Coward · · Score: 5, Funny

      You should have gone with a more reputable news aggregation service like FARK or 4chan. Their editors are top notch compared to Slashdot.

    3. Re:I see three possibilities by infolation · · Score: 2

      Meanwhile, back in thief-land....

      The perp is regretting stealing the ipod, after he realises he'll need to buy a $70,000 prosthetic arm to go with it...

    4. Re:I see three possibilities by schlachter · · Score: 5, Funny

      the iPod has an ARM processor.

      --
      My God can beat up your God. Just kidding...don't take offense. I know there's no God.
    5. Re:I see three possibilities by Dragonslicer · · Score: 3, Funny

      So what you are saying is that Timmothy not only fails to edit most posts that need it. He goes above and beyond by editing posts at times to make them even crappier?

      You must be new here...

    6. Re:I see three possibilities by fustakrakich · · Score: 2

      On Fark or 4chan, This one sounds more like their material...

      --
      “He’s not deformed, he’s just drunk!”
    7. Re:I see three possibilities by Zero__Kelvin · · Score: 2

      Well that explains why their approach was not without RISC then!

      --
      Guns don't kill people; Physics kills people! - John Lithgow as Dick Solomon on Third Rock From The Sun
  2. You've gotta hand it to him though. by Anonymous Coward · · Score: 5, Funny

    He'll be right. He is from the ARMy after all.

    1. Re:You've gotta hand it to him though. by Anonymous Coward · · Score: 5, Funny

      Some people really are willing to pay an arm and a leg for their Apple products.

  3. Hmmm ... by gstoddart · · Score: 4, Informative

    This is an incredibly bad design by Touch Bionics. Why would you make a $70,000 piece of equipment permanently dependent on a specific Ipod Touch?

    You know, given the terrible kind of software we see in embedded software, and the terrible security implemented by most companies ... I'm perfectly willing to believe this is an incredibly bad design, because there's plenty of evidence that these kinds of things tend to have incredibly bad designs.

    Between companies using 10 year old Linux kernels, to having unpatchable systems, or just having really bad understandings of security, I've come to conclude this is the norm.

    --
    Lost at C:>. Found at C.
    1. Re:Hmmm ... by RobinH · · Score: 5, Insightful

      Except the terribly bad design we typically see in embedded design is normally to provide a back-door way to prevent just this kind of problem. "Oh, you lost your password? No problem, hold down these three buttons and cycle power and it'll reset everything to factory defaults, and then you can login with this default password."

      --
      "I have never let my schooling interfere with my education." - Mark Twain
    2. Re:Hmmm ... by nine-times · · Score: 5, Insightful

      I'm having a bit of a hard time understanding how the entire device could be permanently bricked, even in the case of a poor design. Instead of replacing the entire $70k arm, surely they could swap out a chip or circuit board somewhere...?

    3. Re:Hmmm ... by Richard_at_work · · Score: 4, Insightful

      Why is that bad design? It allows access to the system again, but in a way that makes it pretty fecking obvious access has been gained - thats how I would like it to be handled rather than the alternatives of never gaining access or gaining unfettered access with all data in place and no one being aware access was gained.

    4. Re:Hmmm ... by fuzzyfuzzyfungus · · Score: 2

      I'd be totally unsurprised by incredibly bad design; but that incredibly bad design would also tend to make it relatively trivial to access whatever memory holds the UID or key used to establish the pairing and blank or rewrite it to establish a new pairing with a new device. Probably not in the owner's manual; but likely something that an EE undergrad could do with access to a few hundreds to thousands of dollars worth of borrowed test equipment and a congratulatory couple of six-packs. Definitely for less than replacing the hardware.

      Design that is both appallingly ill thought out and too ironclad to subvert would be fairly surprising. Now, if it were a prosthetic eye, and needed to appease the MPAA when handling Premium Content, I'd be more concerned...

    5. Re:Hmmm ... by sjames · · Score: 4, Insightful

      Exactly. Especially when the reset to factory requires physical presence. In most cases it is exactly the right thing.

    6. Re:Hmmm ... by Andrewkov · · Score: 2

      If he would only read the manual, you only have to pull the thumb and bend the elbow for 3 seconds to put it in pairing mode.

    7. Re:Hmmm ... by Overzeetop · · Score: 5, Funny

      $70k is the standard repair fee for prosthetics not covered under an Applecare agreement.

      --
      Is it just my observation, or are there way too many stupid people in the world?
    8. Re:Hmmm ... by 93+Escort+Wagon · · Score: 2

      Unfortunately, the sole copy of the manual exists as an app that only works with that particular iPod Touch.

      --
      #DeleteChrome
    9. Re:Hmmm ... by putaro · · Score: 3, Funny

      No, that's not right. You have to pull the finger. I'll show you. Pull my finger.

    10. Re:Hmmm ... by Anonymous Coward · · Score: 3, Insightful

      Bollox. Bad design is built in on purpose. Some manager or above explicitly told the programmer to build that dependency in. Been there, done that, fought against it and was categorically told do it or lose my job.

      Never assume a skilled professional makes a terrible decision. It has to be coded and someone makes that call above a programmer's pay-grade.

      I'd say it's more likely that some manager told their programmer to make absolutely sure that no other iPod than his could possibly control his prosthetics to avoid the possibility of some jokester deciding it would be fun it he took control of someone's arms.

    11. Re:Hmmm ... by kyrsjo · · Score: 2

      Still, there has to be some kind of mechanism to do the initial pairing, even if this requires removing a PCB and hooking it up to the diag/programming equipment they have at the factory. Even counting a few hours of engineers time, it would be much much less that 70k.

    12. Re:Hmmm ... by almitydave · · Score: 2

      Stop hitting yourself! Stop hitting yourself! Pay me $10,000 to stop hitting yourself.

      --
      my, your, his/her/its, our, your, their
      I'm, you're, he's/she's/it's, we're, you're, they're
    13. Re:Hmmm ... by crakbone · · Score: 2

      If only there were some sort of software that would backup your Ipod and it's data including the music. We could call it I touch music or maybe Itunes or something.

    14. Re: Hmmm ... by joeshmoo · · Score: 4, Informative

      I'm a prosthetist and I've worked with the iLimb Ultra (the version I assume is being referenced in this article). The iPod that was stolen is presumably a jailbroken iPod that was set up by Touch Bionics. The original version of the iLimb Ultra required a jailbroken iPod to link up to the hand. However, it's usefulness is in changing the grip patterns that the hand is capable of. Losing the iPod doesn't "brick" the hand so much as it prevents the patient from being able to change the grasp patterns of the hand on the fly. He can still open and close the hand. This iPod touch could be replaced by another jailbroken iPod from Touch Bionics, but I know that they were down to their last few refurbished units when I last got one for a patient. The current version of the iLimb Ultra (and its successor the iLimb Ultra Revolution) both can connect to any iDevice without requiring special modifications to the iDevice. The one that this patient has is presumably about 2 years old as that's when they still had not yet switched to a standard bluetooth connection.

  4. Bad Planning by neoform · · Score: 5, Insightful

    What if the ipod was dropped and breaks? What kind of poor planning is this where that one ipod was the linchpin of this expensive prosthetic?

    --
    MABASPLOOM!
    1. Re:Bad Planning by rmdingler · · Score: 3, Interesting
      Is the explanation as simple as:

      The government foots the bill as these are mostly used by war veterans, so for the manufacturer, it's another unit sold?

      --
      Happiness in intelligent people is the rarest thing I know.

      Ernest Hemingway

    2. Re:Bad Planning by Libertarian_Geek · · Score: 2, Interesting

      Last time I checked, the government doesn't earn money. Taxpayers do.

      --

      www.facebook.com/DareDefendOurRights

      www.fairtax.org
    3. Re:Bad Planning by michael_rendier · · Score: 2

      Perhaps an app that can be downloaded to a new device?

      --
      There are three kinds of people in the world. Those that can count, and those that can't.
    4. Re:Bad Planning by rmdingler · · Score: 3, Informative

      Last time I checked, the government doesn't earn money. Taxpayers do.

      Well, you know what they say:

      For those who cannot print money,

      earning is the next best option.

      --
      Happiness in intelligent people is the rarest thing I know.

      Ernest Hemingway

    5. Re:Bad Planning by fuzzyfuzzyfungus · · Score: 3, Informative

      It tends to be discouraged, out of concern that states aren't very good at it, or that they might be inclined to use their other powers to make themselves more competitive; but there isn't anything architecturally precluding a state from earning money. They can have employees, own and operate R&D and production facilities, sell products, same as a company.

      There are reasons to discourage that, and have them focus on things that the private sector can't do or does poorly; but those are pragmatic considerations, not fundamental obstacles.

    6. Re:Bad Planning by Overzeetop · · Score: 2

      The top 1% don't earn money either, they merely collect it. And yet that cash spends just as easily (even more easily, some might say) as someone who worked for the money.

      --
      Is it just my observation, or are there way too many stupid people in the world?
    7. Re:Bad Planning by smooth+wombat · · Score: 2

      Last time I checked, the government doesn't earn money. Taxpayers do.

      The government, at all levels, does earn some money in the form of usage fees such as national/state parks or land they lease to ranchers.

      It's no different than paying money to rent out a place for your wedding.

      --
      We will bankrupt ourselves in the vain search for absolute security. -- Dwight D. Eisenhower
    8. Re:Bad Planning by Chris+Mattern · · Score: 2

      Case in point right here in my home state of Virginia: The state's Department of Alcoholic Beverage Control stores (commonly called "ABC stores"). As part of the state's alcohol laws, licensed stores can sell wine and beer, and licensed bars and restaurants can sell booze by the glass. If you want hard liquor by the bottle, you have to buy it at an ABC store, which are state-owned. They turn a profit, and that profit goes into the state's coffers.

    9. Re:Bad Planning by TheCarp · · Score: 2

      Except, the system is setup to prevent the government from printing money directly for their own use.

      Lets not forget how it works, the semi-independent federal reserve prints the money and then offers it out as no recourse loans to their industry cronies (or whoever is a most convininet front...like their wives: http://www.rollingstone.com/po... )

      Then, those people, now with money in hand that they only have to pay back if they make a profit, they loan it to everyone else, with interest.

      --
      "I opened my eyes, and everything went dark again"
    10. Re:Bad Planning by Jason+Levine · · Score: 2

      Not to mention the US Postal Service which doesn't get taxpayer money and needs to earn its own money to cover operating expenses.

      --
      My sci-fi novel, Ghost Thief, is now available from Amazon.com.
    11. Re:Bad Planning by fuzzyfuzzyfungus · · Score: 2

      New Hampshire runs a very similar operation. I've never quite understood why a state whose motto is "Live Free or Die" lets The Man control their booze supply; but I imagine that the indirect tax of a state liquor monopoly is more popular than some direct tax levied elsewhere.

  5. If true, it is no longer the case with new devices by Majestros · · Score: 5, Informative

    I recently sat through a Touch Bionics seminar and, at least for the newer devices, all you need to do is enter the "serial number" of the hand into the app and it can control it. We even joked about how easy it was, so friends with prosthetic hands could prank each other by entering their friend's serial number into their own app and controlling their friend's hand. This may just apply to new devices though, maybe in response to problems like this?

  6. Could Be Worse by Greyfox · · Score: 4, Funny

    The guy who stole it could now be controlling his hand. "Now hand over your wallet! No, wait... I'll do it! Bwahahahahah!" Small favors and all that...

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

  7. Re:$75,000 for a prosthetic arm? by Smidge204 · · Score: 4, Funny

    Seriously, they charge an arm and a leg for prosthetic limbs!

    =Smidge=

  8. Security by jbmartin6 · · Score: 3, Interesting

    The article doesn't specify why they need to replace the hand rather than just do a software reset. But my first thought was of all those stories a while ago about security on diabetic pumps, and I thought "Well now we know why there shouldn't be security on these devices"

    --
    This posting is provided 'AS IS' without warranty of any kind, implied or otherwise.
  9. i-limb software by Anonymous Coward · · Score: 2, Informative

    According to the user manual for i-limb,

    To make changes to the limb, it either requires loading the software on a pc with blue-tooth or getting an ipod touch setup by i-limb.

    Not a $75,000 loss by any means, sounds like the factory has to set up the ipod touch though. It is a pain in the rump, but most robberies are.

  10. Point out the obvious by Anonymous Coward · · Score: 2, Funny

    Shouldn't the app be an Android app?

    Hmmmm?

  11. Re:Prosthetic arm hacking FTW by OzPeter · · Score: 3, Insightful

    Possibility 4) Hardlinking to a specific iPod makes it harder to hack the prosthetic arm from.

    Bricking a device because a external independent device which is well known to be fragile and/or a target of theft has died/lost/stolen is a pretty bad design.

    And if the external device is not independent, but is in fact required part of the bricked devices operation - then that is also bad design

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    I am Slashdot. Are you Slashdot as well?
  12. Re:If true, it is no longer the case with new devi by rasmusbr · · Score: 2

    Apple removed the ability for iOS apps to read the iPhone's / iPad's / iPod's device id with iOS 7, which means any software that relied on that would no longer work.

  13. Why'd he leave the iPod Touch in his truck though? by King_TJ · · Score: 2

    Does it seem odd to anyone else that he'd be fine with leaving the device in his truck's center console overnight that's required to make use of one of his arms?

    "Pretty sure I won't come up with ANY need to use my other arm for the rest of the night.... Maybe I'll go fetch the controller tomorrow?"

  14. Re:You've never lost your keys, have you? by Anonymous Coward · · Score: 4, Funny

    Hi, I'm a volunteer for The Math Foundation, the non-profit devoted to helping everyday people do math, because Math Is Hard(tm). After careful calculations, I have concluded that replacing all of your keys via the dealerships costs more than two orders of magnitude less than purchasing a new set of cars, which means you could purchase over 100 cars for the cost of a set of keys, on average. You can now safely take the "new keys" option with the assurance that it is the wiser financial path between the two, and you no longer have to lie awake at night wondering whether or not the "new cars" option would be cheaper.

  15. Probably an incredible design by iamacat · · Score: 2

    The software detects weak signals from damaged nerves to usefully move fingers of the prostetic arm. This is no floppy bird. There was probably an incredible amount of difficulty to get the thing working in the first place and the issue of backup was left for later. One day these things would be both modular and not cost $70k.

  16. My dog will explode by EmperorOfCanada · · Score: 2

    I had my dog chipped but the vet said that if I ever let my iPhone run out of battery the implant will explode. I think the implant was made by the same company.

  17. Incompetent engineers by sjbe · · Score: 2

    I'm not familiar with the device, but the engineer in me want's to believe that no one would design a system with such an obvious weakness.

    I run a company that makes wiring harnesses and I am an engineer (as well as an accountant) myself. I assure you that there are a LOT of idiots who would would design such a stupid system. I get to deal with some of them on a semi-regular basis.

    We like to pretend here on slashdot that engineers are universally good at their job and always do quality work but I have several file cabinets full of evidence 10 feet from where I sit that proves that too many engineers are monumentally incompetent idiots. On a daily basis I see drawings that are incomplete, incorrect, badly designed, occasionally dangerous, specify incompatible or needlessly expensive parts, difficult or impossible to read, sloppy, cannot be manufactured and even just plain incoherent. I have seen precisely 7 product drawings (out of hundreds) in the last 5 years where I could build the product detailed on the print without asking even a single question or correcting some error. This is quite simply bad engineering by people who aren't very good at their jobs.

    The fun part of engineering is figuring out a clever solution to a problem. The harder and less fun part of engineering (but probably the more important part) is documenting the solution in such a way that others can understand and replicate your solution and adjust/debug it if necessary. People who can write good quality work instructions are a shocking rarity even among very smart people. A lot of engineers will take easy shortcuts even when it results in a worse and more expensive product in the long run.

  18. Strange software design by gnasher719 · · Score: 3, Insightful

    Apple doesn't allow access to UDIDs (universal device identifiers) anymore, so unless the software is quite old, or requires a jailbroken device, the prosthesis cannot be paired to the device. (That's one of the reason why you can't access the UDID anymore, because pairing information with a device is stupid; the bigger reason is privacy).

    The prosthesis can easily be paired to an AppleID plus an application specific ID. However, all information about this would be stored on the device, backed up to iTunes, and could be restored by just buying a new phone, entering the AppleID and password, and downloading the last backup.

    If that doesn't work, then these guys must have some really strange and stupid software design + implementation.

  19. Re:You've never lost your keys, have you? by MikeBabcock · · Score: 2

    Hi, I'm a volunteer for the Poetic License bureau, and we'd like to inform you that you've violated rule #8; taking something too literally when an obvious point is being made.

    You're welcome.

    --
    - Michael T. Babcock (Yes, I blog)