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Australian Consumer Watchdog Takes Valve To Court

Posted by samzenpus on from the time-to-sue dept.

angry tapir writes The Australian Competition and Consumer Commission, a government funded watchdog organization, is taking Valve to court. The court action relates to Valve's Steam distribution service. According to ACCC allegations, Valve misled Australian consumers about their rights under Australian law by saying that customers were not entitled to refunds for games under any circumstances.

3 of 139 comments (clear)

  1. Good, now for EA by Anonymous Coward · · Score: 3, Interesting

    While they're at it they need to look into EA's Origin Sales. They're charging GST on an overseas sale (origin sales are all through EA Switzerland).

  2. Umm by Anonymous Coward · · Score: 3, Interesting

    I'm Australian, I live in Australia, I have successfully received a refund from a game on steam before...

    Has anyone tried this recently to verify this is now the case? because I've absolutely received a refund (in steam credit, admittedly - not a cash/credit refund) for The War Z about 12 months ago.

    1. Re:Umm by Barny · · Score: 4, Interesting

      Yeah, but they don't give you the refund because of consumer law, they give it to shut you up.

      I have gotten refunds off them in the past, and mentioned this law in the request and they stated it doesn't apply to them. I guess the ACCC think otherwise.

      --
      ...
      /me sighs