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FCC Chairman Tom Wheeler Says Switching ISPs Is Too Hard

Jason Koebler writes Did you hear about those Comcast service calls from hell that have been cropping up over the last couple months? So did FCC Chairman Tom Wheeler, who said today that switching internet service providers is too damn hard, in part because ISPs have grown used to having a monopoly on broadband services. "Once consumers choose a broadband provider, they face high switching costs that include early-termination fees and equipment rental fees," Wheeler said in a speech today. Wheeler didn't specifically say what the FCC will do (if anything) to change that, but said the answer is to help facilitate more true competition: "If those disincentives to competition weren't enough, the media is full of stories of consumers' struggles to get ISPs to allow them to drop service."

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  1. Re:Switching is too hard? by Charliemopps · · Score: -1, Offtopic

    Based on your last post, you live in Atlanta.
    There are TEN PAGES of ISPs in your area:
    http://www.yelp.com/search?cfl...

    Give me a break.

    This nonsense about ISP monopolies has to end. There are areas where there is only 1 ISP, that's true. But they're all rural and there's only 1 ISP because it's very expensive to serve the area. There's no competition because there's no one that wants to compete. It's not profitable. Anywhere were the population density is high enough to make internet service popular there are at least TWO options... the local Cable and Telecom companies. If your towns large enough like Atlanta, there's likely dozens of options.