Consumer Reports: New iPhones Not As Bendy As Believed

An anonymous reader writes: Over the past several days, we've been hearing reports about some amount of users noticing that their brand new iPhone 6 Plus is bending in their pockets. The pictures and videos shown so far have kicked off an investigation, and Consumer Reports has done one of the more scientific tests so far. They found that the iPhone 6 Plus takes 90 pounds of pressure before it permanently deforms. The normal iPhone 6 took even less: 70 lbs. They tested other phones as well: HTC One (M8): 70 lbs, LG G3: 130 lbs, iPhone 5: 130 lbs, Samsung Galaxy Note 3: 150 lbs. The Verge also did a report on how Apple torture-tests its devices before shipping them. Apple's standard is about 55 lbs of pressure, though it does so thousands of times before looking for bends. One analysis suggests that Apple's testing procedure only puts pressure on the middle of the phone, which doesn't sufficiently evaluate the weakened area where holes have been created for volume buttons. Consumer Reports' test presses on the middle of the device as well.

Comments

In other words...

[Moderator]

<tt>Consumer Reports: The iPhone users wearing skinny jeans aren't really as skinny as they believed.</tt>

Re:In other words...

[tysonedwards]

The general consensus that Consumer Reports seems to be getting at here is that the results that they observed shows that while the iPhones do bend, the amount of force required to do so results in phones from other manufacturers simply breaking under the stresses involved. It also appears that Apple may have done some investigation into the engineering behind what is "good enough" behind the stresses that a phone needs to endure, much as traditional building codes have adopted. Looking back into the past, there have been great feats of engineering that have stood the tests of time and survived admirably, and a large part of that has been due to being "over engineered" than what was technically required, or from a simple lack of knowledge at the time of what really *needed* to be done to withstand the rigors of severe, gail force winds, earthquakes, or the like. Apple has fallen into the fallacy of "good enough" in an effort to reduce materials used, lower production costs, ease manufacturing, and all the while use those traits to leverage themselves as a positive for why the casing is thinner than ever before, lighter than ever before, and yet the product is now bigger than ever before. Less material, less weight, less volume, greater screen size... Uh. Something had to give *somewhere*, hence a product that is now less sturdy than it was a year ago. As such, they are likely going to have an increased number of warranty claims this year compared to previous years due to the folding potential at the structural weak point between the opposite inserts for the volume and power buttons.

Frankly, this is more a sign that they may have reached the point that using a highly malleable metal like Aluminum simply isn't a great choice and will ultimately lead to further structural issues like this in the future in the push for ever thinner, lighter devices that was exacerbated a little earlier than I expected due to the moving of the Power button. Long term though, there are ultimately ways around this through shifting to alloys, polycarbonates or carbon fiber and employing more complex geometry into the design, such as a honeycomb configuration as to allow for force to be dissipated through the surface rather than through a sudden catastrophic failure as they are seeing with the iPhone 6 Plus design due to the structural weak points of the recessed volume and power buttons on opposite sides of the casing that will itself only get worse over time. Should the buttons themselves been raised outwards so that they were not flush with the case or staggered so they were not adjacent with each other, while not being as aesthetically pleasing it would have resulted in a stronger, more durable product and I think that's ultimately the point for something that is intended to be with someone 24/7 for the next 2 years of their life.

End result is that life sure is easier for an armchair engineer to sit back and look in on why something failed than it is to see the forest when you're trying to make every branch on each tree "elegant".

This is a defense of iPhone 6?

[aaron4801]

Read it again. People are accustomed to treating their iPhones in a certain way (storage-wise), but the 6 bends at nearly HALF the pressure of the 5. That's the crux of the problem. The 6 is a step backwards in strength. The larger size in part of it, since there's more leverage potential, but LG and Samsung seem to have solved that problem. No, it's not made of cheese, as some users seem to have reported, but it will bend under circumstances that the 5 would not.

I still don't get this.

[aussersterne]

Who thinks it's okay to sit on their phone? Why do people think they ought to be able to? It literally makes no sense. It's an electronic device with a glass screen. If I handed someone a sheet of glass and said, "put this in your back pocket and sit on it!" they'd refuse.

But a phone? Oh, absolutely! Shit, wait, no! It broke?!?!

Re:70 lbs of pressure

[Em Adespoton]

Also true for if a 250lb man puts it in his back pocket... unless he also happens to put a ball bearing in his back pocket and then applies all his weight to that one precise spot.

Really... a person's weight != the force placed on a specific spot on an object a person has in their pocket. The entire reason we sit down is to distribute the force along our hips and thighs.

You might have a point if people were standing on their iPhones while they were suspended between two bricks.

Of course, what worried me (and this is where you can get a legit comparison) is that a six year old kid or a medium size dog CAN generate 150lb of force pretty easily.

Here's one data point for you: I've carried an un-protected iPod Touch 4g in my back pocket since around 2010 -- no scratches, no bends. The thing is about the same thickness as the iPhone 6 (0.26 in thick vs iPhone 0.27 in), and only a slightly smaller form factor. I've only come close to putting 50lbs of force on a single point a few times (landing on a pointy rock) -- result was that it got some stuck pixels for a few days that eventually returned to normal.

Re:Useless

[occasional_dabbler]

I'm an aerospace engineer and I have designed and run plenty of tests for certification of aircraft parts. This test is fine as far as it goes but it is not testing the real issue, the FAA would have thrown me out of the room if I'd shown them this.

What the test shows is that most phones will resist a reasonable amount of bending when the load is applied uniformly at the centre. They all do pretty well. That's great.

The issue with the iPhone 6 Plus is that it has a weak corner, if you watch the 'bendgate' video you can clearly see that the bend line is not straight across the phone, but at an angle near to the weak spot.

A properly designed test would have clamped each phone flat with a corner sticking out unsupported and force applied until it suffered plastic deformation (stays bent). Each phone could have all four corners tested and the weakest result is the 'winner'. In such a test the iPhone 6 Plus would clearly fail at its weak point much more readily than any of the others.

Bad science.