Complain About Comcast, Get Fired From Your Job

ub3r n3u7r4l1st writes When you complain to your cable company, you certainly don't expect that the cable company will then contact your employer and discuss your complaint. But that's exactly what happened to one former Comcast customer who says he was fired after the cable company called a partner at his accounting firm. Be careful next time when you exercise your first amendment rights. From the article: At some point shortly after that call, someone from Comcast contacted a partner at the firm to discuss Conal. This led to an ethics investigation and Conal’s subsequent dismissal from his job; a job where he says he’d only received positive feedback and reviews for his work. Comcast maintained that Conal used the name of his employer in an attempt to get leverage. Conal insists that he never mentioned his employer by name, but believes that someone in the Comcast Controller’s office looked him up online and figured out where he worked. When he was fired, Conal’s employer explained that the reason for the dismissal was an e-mail from Comcast that summarized conversations between Conal and Comcast employees. But Conal has never seen this e-mail in order to say whether it’s accurate and Comcast has thus far refused to release any tapes of the phone calls related to this matter.

Comments

Hanlon's razor wasn't meant for comcast

[i kan reed]

Never attribute to malice that which can adequately be explained by being evil incarnate, dripping with pure unfiltered malice for all your customers.

This would not work at my office

[emagery]

Anyone calling in from comcast here would get a scorched ear for their time (and complete and utter lack of transparency, support, value, ethics, et cetera.)

Re:So, it has come to this.

[The Technomancer]

He doesn't have a case against his employer unless they were stupid and gave a reason for termination. He likely does have a case against Comcast under the Fair Debt Collection Practices Act, as the company is not allowed to contact an employer about a debt or matters relating to it. Since this is Comcast we're talking about though, they'll settle, claim this settlement was never recorded in their system, not pay, make the plaintiff call 37 times, then apologize to the plaintiff, offer him 3 months of HBO for free, then charge him in triplicate for that and the amount of the settlement.

Re:So, it has come to this.

[Anonymous Coward]

Yeah, there are only two options here.