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Safercar.gov Overwhelmed By Recall For Deadly Airbags

darylb writes "The NHTSA's safercar.gov website appears to be suffering under the load of recent vehicle recalls, including the latest recall of some 4.7 million vehicles using airbags made by Takata. Searching recalls by VIN is non-responsive at present. Searching by year, make, and model hangs after selecting the year. What can sites serving an important public function do to ensure they stay running during periods of unexpected load?" More on the airbag recall from The New York Times and the Detroit Free Press.

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  1. Re:We need to do it lke Europe. by enjar · · Score: 3, Insightful

    I've received a few recall notices over the years for the cars I own. I followed the instructions on the form, made an appointment with the dealer, dropped the car off, then they did their thing. I never had to pay a dime.

    You might be confusing a recall with a technical service bulletin. They are not the same, although a TSB can turn into a recall in certain cases -- and that happened in one case, for which I was refunded the money I'd paid for the service. All the recall notices I've received have had language on them to this effect, that if you repaired the car on your own dime (and can product a receipt) that they will reimburse you.

    And if you buy a used car, it's probably worth the time to check for recalls. It's a similar situation for any consumer product you might pick up off Craigslist or from a private sale. We have a couple of kids and children's products are also notorious for this, since there's quite a "hand me down" / "cash sale" market that exists when your kids outgrow something and you don't need it any more.