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AT&T Locks Apple SIM Cards On New iPads

As reported by MacRumors, the unlocked, carrier-switchable SIM cards built into the newest iPads aren't necessarily so -- at least if you buy them from an AT&T store. Though the card comes from Apple with the ability to support (and be switched among with software, if a change is necessary) all major carriers, "AT&T is not supporting this interchangeability and is locking the SIM included with cellular models of the iPad Air 2 and Retina iPad mini 3 after it is used with an AT&T plan. ... AT&T appears to be the only participating carrier that is locking the Apple SIM to its network. T-Mobile's John Legere has indicated that T-Mobile's process does not lock a customer in to T-Mobile, which appears to be confirmed by Apple's support document, and Sprint's process also seems to leave the Apple SIM unlocked and able to be used with other carrier plans. Verizon, the fourth major carrier in the United States, did not opt to allow the Apple SIM to work with its network." The iPad itself can still be activated and used on other networks, but only after the installation of a new SIM.

7 of 112 comments (clear)

  1. Re: Non-story? by Austerity+Empowers · · Score: 5, Insightful

    No. This is a terrible practice, it's anti-competitive and needs to be stopped. A customer should not have to justify his actions to leave, particularly when the reasons are usually blatantly obvious.

  2. Legality by GrahamJ · · Score: 4, Insightful

    Is this even legal? It's not their SIM, it's yours. Surely they can't legally lock you out of your own hardware.

    1. Re: Legality by khellendros1984 · · Score: 4, Insightful

      The whole point of the story is that the Apple SIM gets locked by AT&T to their network. The SIM is part of the hardware that you purchased with the iPad. Therefore, the hardware that belongs to you (the SIM) gets locked. Implying that it doesn't matter because the rest of the device remains free to use elsewhere is missing the point.

      If AT&T wants to lock a SIM to their service, then they should provide the customer a SIM, rather than disabling functionality in the SIM that the customer already has. Putting it in the contract gives them a right to do it, but it doesn't make it a less-scummy business practice.

      --
      It is pitch black. You are likely to be eaten by a grue.
  3. Re: Non-story? by sribe · · Score: 5, Insightful

    Whether it's convenient or not as long as you are not harassed while switching than a business has every right to try to sway you (within reason) and nothing you say or do will change that.

    Exactly what gives them the right to FUCK WITH MY EQUIPMENT AND DISABLE A KEY FEATURE???

  4. Re: Non-story? by BronsCon · · Score: 5, Insightful

    This isn't about equipment purchased from AT&T, on or off contract, with an AT&T SIM, SIM-locked to AT&T's network. This is about equipment purchased from Apple, off contract, with an Apple SIM, not SIM-locked to any network. AT&T is locking that Apple SIM (not the device) to AT&T's network, forcing you to buy another Apple SIM if you wish to switch carriers, something no other carrier is doing. A SIM card, once locked to a carrier, can not be unlocked.

    --
    APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
  5. Re: Non-story? by zippthorne · · Score: 3, Insightful

    It is good business to try and retain a customer. It is terrible behavior to hold someone's property ransom to force them to listen to your pitch.

    Depending on how quickly word gets out, and the reaction, the second may not be a productive way of trying to achieve the first.

    --
    Can you be Even More Awesome?!
  6. Re:The Apple SIM is a terrible idea by Elbart · · Score: 3, Insightful

    No. The "Apple SIM" with the ultimate goal of getting rid of the exchangeable SIM is just a way to bring the CDMA-style restrictions of a carrier-side device-whitelist into the world of GSM/UMTS/LTE-devices.