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NYT: Privacy Concerns For ClassDojo, Other Tracking Apps For Schoolchildren

theodp writes: The NY Times' Natasha Singer files a report on popular and controversial behavior tracking app ClassDojo, which teachers use to keep a running tally of each student's score, award virtual badges for obedience, and to communicate with parents about their child's progress. "I like it because you get rewarded for your good behavior — like a dog does when it gets a treat," was one third grader's testimonial. Some parents, teachers and privacy law scholars say ClassDojo (investors) — along with other unproven technologies that record sensitive information about students — is being adopted without sufficiently considering the ramifications for data privacy and fairness. "ClassDojo," writes Singer, "does not seek explicit parental consent for teachers to log detailed information about a child's conduct. Although the app's terms of service state that teachers who sign up guarantee that their schools have authorized them to do so, many teachers can download ClassDojo, and other free apps, without vetting by school supervisors. Neither the New York City nor Los Angeles school districts, for example, keep track of teachers independently using apps."

A high school teacher interviewed for the article confessed to having not read ClassDojo's policies on handling student data, saying: "I'm one of those people who, when the terms of service are 18 pages, I just click agree." And, if all this doesn't make you parents just a tad nervous, check out this response to the "Has anyone ran a data analysis on their CD data?" question posed to the Class Dojo Community: "I needed to analyze data in regards to a student being placed on ADHD medicine to see whether or not he made any improvements. I have also used it to determine any behavioral changes depending on if a student was with mom/dad for a custody review. I use dojo consistently, so I LOVE getting to use the data to evaluate and share with parents, or even administrators."

31 of 66 comments (clear)

  1. these types of things.. by Anonymous Coward · · Score: 1

    well all k12 targeted "apps" and services *NEED* to have option to be completely SELF HOSTED by the school or district with NO DATA LEAKAGE to the vendor or other 3rd party. GOOGLE and APPLE, i'm talking to YOU TOO.

    1. Re: these types of things.. by arth1 · · Score: 1

      And politicians who don't have the balls to push for prosecution here should think hard. If all the confidential data from their own school years had been leaked during their campaigning, would they have been in office?

    2. Re: these types of things.. by davester666 · · Score: 1

      but it won't. for the people that matter, the data will be massaged to be almost immaculate [almost because if it was perfect everyone would know it was a total fiction]. for everyone else, it will be part of their police record.

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  2. Re:LOL hypocrites. by ShadowRangerRIT · · Score: 4, Insightful

    More like the "personal privacy" bandwagon, which Slashdot (and most internet denizens) have been riding for over a decade.

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  3. Disappointing article by Pollux · · Score: 4, Interesting

    It's quite shallow. Another app harvesting data from schoolkids. Privacy policy is vague. Teachers don't care because it's useful. Parents try to care but don't really. There's really nothing new here that deepens the discussion about the continuing erosion of student privacy.

    Anyone really looking for a good read on that subject should turn back to the May Politico article highlighted earlier on Slashdot. Also interesting to note is how some companies are pledging to no longer mine student data, as well as companies that were notably absent from signing that pledge, including the one that promised to stop collecting student data last April.

  4. Oh frabjous day! by Ol+Olsoc · · Score: 4, Funny
    This is the app we've been looking for.

    I envision a brave new world, where teachers can determine who is and who isn't going to be a success, and we can become an even better society

    Teachers will know who is or is not worth working with - not much differnet than before

    But now, Law enforcement will be able to access this valuable information so that they will be able to study, and keep an eye on children likely to be n'er do wells.

    Socially motivated groups will be able to profile and experiment. If you thought the self esteem movement was great, we might be able to successfully ingrain all male children to stop being misogynists.

    But most important of all, we'll be able to monetize this information for profit, as the merchandizers get access to this vital marketing information.

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    1. Re: Oh frabjous day! by Anonymous Coward · · Score: 1

      They already do. Through fast tracking, advanced classes, and if not those, simply grades. If they don't like a student, they fail him early on and it ruins his motivation.

      Now who do you think teachers will favor? Cute little Tina with her blonde hair and rich parents or little Latoya from the ghetto who just wants a place to be safe fr her abusive mother and absent father?

    2. Re:Oh frabjous day! by blue9steel · · Score: 1

      I envision a brave new world, where teachers can determine who is and who isn't going to be a success, and we can become an even better society

      You're being insufficiently imaginative. Try envisioning a world where when you apply for a job their hiring expert system reviews your entire school record. Remember that time you got in trouble in 2nd grade or your below average number of award badges, yeah that's going to cost you.

  5. Pavlovian classroom? by MacAndrew · · Score: 1

    The quote "I like it because you get rewarded for your good behavior — like a dog does when it gets a treat" should be plenty to flag a really archaic approach to school that's going to work for some kids and poison the rest. The article mentions the criticism for the underlying theory as well. Teachers should be connecting with their kids. What's next? Food pellets for good behavior? Arf! Johnny's a good boy.

    1. Re:Pavlovian classroom? by pipedwho · · Score: 2

      I know it may sound a bit crass the way it's worded, but positive and negative reinforcement are extremely powerful motivation methods for both animals and people.

      Reward charts are a long time proven method to keep kids motivated without using punishment. Punishment is also very useful, and like positive methods must be tailored for the recipient. Not all people respond the same to positive things, and punishment (or fear of it) is not always beneficially motivational.

      Things like ClassDojo are a convenient 'digital' way of having a child 'carry around' a reward chart that can be seen/used by both parents and teachers. Functionally, it is quite effective.

      However, as the summary points out, data mining and exposure of otherwise private information pertaining to a child is a problem. And something that needs to be addressed.

  6. Re:Custody review? What! Huge red flag here. by BitterOak · · Score: 2

    In what jurisdiction is it common, or even allowed, that a child's teacher (and his or her opinions about how the child performs when he's living with mom vs. dad) becomes a party to a parental custody hearing? It sounds to me like this information is being used waaaaay "off-label."

    In just about any jurisdiction, custody battles often get vicious, with both parties using whatever information they can to discredit the other. Many witnesses may be called, some of whom may have very limited knowledge of the parties concerned. It is not surprising that teachers, which have a great deal of knowledge of student behavior and emotional state will have relevant things to say in such hearings.

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  7. Re:most of that info used to be tracked on paper by penix1 · · Score: 4, Informative

    Each student had old fashioned paper records recording all that stuff: behavioral problems, class results, rewards, etc.

    Is it really that different now because it's on a computer?

    Yes it is because the paper copy isn't shared with God+his dog unlike this application does. Also, the paper copy is destroyed once the student passes that year unlike this application which stores it forever.

    So to answer you directly, some things are better off only in paper if even there.

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  8. Re:Wait, what's the problem here? by Sowelu · · Score: 1

    If their entire business model is based on hosting the data themselves, providing it as a (probably subscription) service, then no it's not trivial to rectify. Maybe trivial technically, but since when have technical problems been the hardest part of life? Besides, your average school district's IT budget means that it's not even easy to host themselves if they wanted to and had the code. Who are you going to pay to keep the server up and running etc?

    A big draw of a service like this is that it just works, because there's people far away somewhere magically maintaining it. If you force every school to maintain it themselves, the big benefits go away, and just tracking it on paper becomes way more attractive again.

  9. Re:Custody review? What! Huge red flag here. by Sowelu · · Score: 2

    Are you saying you don't think it should be allowed? Collectively, these teachers spend more time with the kids than the parents do. As long as the judge can deal with the context appropriately, it's very important data.

  10. Obedience is now a virtue? by gweihir · · Score: 1

    Seems things are really going down the drain. Citizens are getting morphed into slaves, essentially.

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    1. Re:Obedience is now a virtue? by Sowelu · · Score: 1

      Come on, use a little context. These are third graders. This isn't obedience like "march with your right arm up", this is behaving basic rules like "don't run in class, don't talk over the teacher, put your phone away, turn in your work on time". Intelligently questioning authority is a real virtue, blind disobedience is not. We live in a country where high schoolers can barely find their own country on a map. Obeying instructions in class is something we could use more of.

    2. Re:Obedience is now a virtue? by mishehu · · Score: 1

      This matter is completely subjective - even when there is an actual school policy about such things. I have dealt with teachers who would complain to me about my child not "marching with his right arm up when told to do so"... incidentally that was a teacher who was unable to command respect from my child, and likely others.

    3. Re:Obedience is now a virtue? by davydagger · · Score: 1
      the real problem for me, is this seems like typical class room techniques that have been used for decades, perhaps centuries.

      Which is true

      The real implications of this system, is that while on an old paper, or mabey spreadsheet, or localzed version, the only people who had accesss to it where the teachers, perhaps shared with school administration in extreme cases. Teachers had no reason to save such performance data longer than it was useful, i.e. a school year.

      Now, you have a perminant record of how obediant you are, how mallable you are to information, and the psycological profile that google builds on you as a consumer, also shared with the government and other large corporations starts when you are young.

      The government, along with corporate partners (see pubic/private partnerships), find out which people are more receptive to the system, and which people are not, and begin targeting people at a younger and younger age, when they are most vulrnerable, and it would be the hardest to detect. They could try weeding out dissent before it happens.

  11. Re:Custody review? What! Huge red flag here. by arth1 · · Score: 1

    Are you saying you don't think it should be allowed? Collectively, these teachers spend more time with the kids than the parents do. As long as the judge can deal with the context appropriately, it's very important data.

    Important enough that it may be sold to the highest bidder 30 years later when the kid runs for president?

    The main problem here is retention, and who possesses the data.

  12. Re:LOL hypocrites. by davydagger · · Score: 1

    its worse than that, its the rest of "free" world since the enlightenment, and the first republics. These sneeky little fuckers even got it put in the UN declaration of human rights. Next they are going to want their votes to count, and this so called "Freedom of Speech", when its not relivant to viral marketing schemes, and perhaps they might actually get critical with how the system is run. Fucking bandwagoners man. I mean no one would ever display anything but absolute love for Big Broth, umm, king and coun, umm, our most benevolant terrorist catchers and pedophile stoppers is purely just doing it to look cool.

  13. Re:LOL hypocrites. by davydagger · · Score: 1

    since the 1960s actually.

  14. Re: Wait, what's the problem here? by Sowelu · · Score: 1

    Sure, that's a fine solution, just don't claim that providing the benefits of the service while eliminating the data-sharing is trivial.

  15. Re:Custody review? What! Huge red flag here. by Sowelu · · Score: 1

    Oh, no arguments there.

  16. Re:Wait, what's the problem here? by Sowelu · · Score: 1

    Interesting. One can only hope the teachers will take it well if they decline.

  17. Re:most of that info used to be tracked on paper by pipedwho · · Score: 4, Interesting

    According to slashdot, copying data does not take anything away from the owner of the data, so there is no harm done.

    Oh, wait... you mean it can harm them in other ways, like loss of market for the product, or loss of privacy? You don't say....

    No, the prevailing ideology around here is that once data has been made public (ie. publication), it is no longer private and therefore cannot be 'taken' or 'stolen'. And that the action of copying this data doesn't necessarily cause a net harm to the original creator(s) of the work.

    However, data that is private can be stolen and that is why this type of thing is frowned upon. Just because some 5 year old kid is in some private database does not mean that it is now free for everyman and his dog to mine or archive. Likewise to your private photo collection, your conversations in your living room, your bedside diary, etc.

    TV images of when you ran through the town square naked? Not private either.

    See the difference between reality and your straw man?

  18. Re:LOL hypocrites. by Pablew+Nopl · · Score: 1

    It's not "think of the children." It's "think of these people's privacy." Just because the issue happens to impact children does not mean that there isn't a legitimate problem, you ignorant fool.

  19. Re:most of that info used to be tracked on paper by Pablew+Nopl · · Score: 1

    Nothing is taken, but privacy is violated. This obviously does not apply to, say, a copyrighted game, since that information is not private (as in privacy). There's an obvious difference.

    Oh, wait... you mean it can harm them in other ways, like loss of market for the product

    There is no loss in such a case, as you can't lose something you never had and was never yours (you can't claim to own other people's purchasing decisions) to begin with. These children had privacy.

  20. Re:most of that info used to be tracked on paper by Pablew+Nopl · · Score: 1

    However, data that is private can be stolen

    Only if the device it's stored on is stolen. Someone sending the data around can violate people's privacy; that doesn't mean the data was stolen.

  21. Re:Wait, what's the problem here? by N1EY · · Score: 1

    These types of systems should be implemented by the school system. Colleges of today rely upon software with similar features. Several of the packages are open-source. Management of the schools should be cognizant of the issues behind the ClassDojo. Good principals should be against ClassDojo. They should be actively working to eliminate it by ban and the fabrication of a suitable replacement. Recordkeeping should be a principle concern of the management.

  22. COPPA by EvilSS · · Score: 1

    How does this not violate COPPA (Children's Online Privacy Protection Act) when it comes to students under the age of 13? The law requires "...verifiable parental consent, with limited exceptions, prior to any collection, use, and/or disclosure of personal information from persons under age 13" Wikipedia

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  23. data use and bias by IAApsychologist · · Score: 1

    IM-not-soHO as a school and clinical psychologist: 1) The third grader is insightfully correct, reward desired behavior just like a dog. Nothing wrong with that. My paycheck is a very good reward for doing what I am supposed to be doing. My job. It is not bribery unless I am getting rewarded to do something I should not be doing. 2) The teachers who are using this data, upon request, to help with ADHD medication monitoring and divorce data, are probably making a mistake. Due to social perceptual biases, like Confirmation Bias, teachers are going to attend to behaviors of particular students selectively. This is not good data for individual children. 3) That said, it is a good general classroom behavior program. It reminds the teacher to reward and attend to good behavior, it gives feedback, and it is visible as a reminder to students.