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Slack Now Letting Employers Tap Workers' Private Chats
itwbennett writes: Chat app maker Slack is hoping to make inroads in the enterprise with a new paid plan that will include an optional feature called Compliance Exports that will let administrators access their team's communications, encompassing public and private messages. The tool is far-reaching, potentially including the edit history for workers' messages as well as messages workers have marked for deletion, if the supervisor so desires.
I think if I were in Legal I'd nix this instantly as a discovery nightmare in the making. Employees start to say a lot of things, reconsider and rephrase or outright rewrite before sending the message. Often the message they didn't send is exactly the kind of thing the opponent in a lawsuit is looking for and exactly what you don't want to have to give them. If your compliance monitoring application will let you store and view those unsent, often inappropriate or ill-conceived, messages then you're going to have to cough them up during discovery or during any investigation by regulators. Worse, if any of them get out through other channels you've weakened your defense against a claim that you knew or ought to have known about them since they're in your compliance system. Better to only record the stuff that was actually sent and not have to explain your employees' private opinions.
As far as monitoring of sent messages goes, the first rule is "If you're on someone else's network, they can see everything you do.". Or, to quote Pitr, "God, root, what is difference?". If you're on the company network, don't say anything you don't want the company becoming aware of. If you need to express a private opinion without putting it on the record, do it face-to-face and verbally (especially if it involves an unflattering opinion of someone with the authority to get you fired).