Apple Accused of Deleting Songs From iPods Without Users' Knowledge

SternisheFan writes with this excerpt from a story at AppleInsider that says "During in-court proceedings of Apple's iPod/iTunes antitrust lawsuit on Wednesday, plaintiffs' lawyers claimed Apple surreptitiously deleted songs not purchased through the iTunes Music Store from users' iPods. Attorney Patrick Coughlin, representing a class of individuals and businesses, said Apple intentionally wiped songs downloaded from competing services when users performed a sync with their iTunes library, reports The Wall Street Journal. As explained by the publication, users attempting to sync an iPod with an iTunes library containing music from a rival service, such as RealNetworks, would see an ambiguous error message without prompting them to perform a factory reset. After restoring the device, users would find all non-iTunes music had disappeared. ... It is unclear if iTunes or iPod encountered a legitimate problem, though Coughlin seems to be intimating Apple manufactured the error message as part of a supposed gambit to stop customers from using their iPod to play back music from stores other than iTunes. For its part, Apple said the system was a safety measure installed to protect users."

Comments

Re:Not surprising at all.

[rjstanford]

THAT is why many people avoid Apple like the plague. They've lost their lead, had their fun and are now fighting fowl.

Yup. Random mostly-unsubstantiated rumors that totally happened to a friend of your cousin's roommate are indeed why many people avoid Apple products. Others know that things like this - including such goodies as the "if you hold it the wrong way it dies," issue - are totally overblown if not completely fictional.

An awful lot of people put an awful lot of music on their iPods that wasn't bought from Apple. It all basically worked. The plural of anecdote may not really be data, but in a lot of ways its far more trustworthy than random anti-Apple stories coming out of the woodwork.