Ask Slashdot: Convincing My Company To Stop Using Passwords?
gurps_npc writes Any password policy sufficiently complex to be secure is too complex to remember so people write them down. Worse, company policy is to leave a message on your answering machine describing it — when the software uses a 6 number password to get your 8 letter/symbol/number/capital/no dupes (ever) real password. I want to suggest a better method. I want to go with a two factor system — either token based or phone based (LaunchKey, Clef, Nok Nok). Does anyone have any advice on specific systems — or points I should bring up? Or alternatives such as graphical based passwords?
When setting up a new computer for you they'll ask for your username/password so they can log in and setup your profile, so they are well aware that people do that.
Asking a user for their password is against corporate policy at all the Fortune 500 companies that I worked for in Silicon Valley. The correct procedure is to inform the user that their password will get reset to a temporary password (i.e., Password123), and, after setting up their new system, check on the box on the AD account for the user to change their password when logging in. Under no circumstances should an I.T. technician know a user's passwords. That's ground for immediate termination.