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After Outage, Sony Makes Peace Offering To Users of PlayStation Network
An anonymous reader notes that Sony is offering deals to make up for the downtime over Christmas. "PlayStation Network gamers didn't have such a happy holiday thanks to the reported handiwork of some hackers, so Sony is hoping to appease users of its online gaming service with promises of deals and discounts. For Playstation Plus subscribers, Sony is offering a 5-day membership extension, and for all members, a 10 percent discount at the PlayStation store, according to a blog post published Thursday. The PlayStation Network is Sony's online service for its PlayStation game console. Both PSN and Microsoft's online gaming service, Xbox Live, were intermittently offline beginning on Christmas Eve and Christmas Day. Xbox Live came back online first, with PSN following Saturday night."
Completely agree. First off, trying to upsell by giving a 10% off coupon is just lousy as hell. And especially for digital goods. And second, 5 days extension for a 4-day down time is extremely weak. It's not like they haven't had a chance to learn.
What?
They have learned that their clients have very high tolerance for this sort of thing. They might fill the forums with lamentation, but once things are up and running again, their wallets are wide open!
Sony will continue to misbehave so long as people continue to pay them for it.
I swore off Sony the FIRST time the released a rootkit, and have never touched a Sony offering since.
Sony is dead to me.
I remember the days of Quake, when anybody could host their own server. If your server was popular, it became a virtual hangout.
Sony moved all the servers to their poorly built "PS Network" so they could control your experience and make you pay.