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Tumblr Co-Founder: Apple's Software Is In a Nosedive
mrspoonsi writes Respected developer Marco Arment is worried about Apple's future. In a blog post, he writes, "Apple's hardware today is amazing — it has never been better. But the software quality has taken such a nosedive in the last few years that I'm deeply concerned for its future." Arment was CTO at Tumblr, before he left to start Instapaper. "Apple has completely lost the functional high ground," says Arment. "'It just works' was never completely true, but I don't think the list of qualifiers and asterisks has ever been longer." He blames Apple prioritizing marketing for the problems with Apple's software. Apple wants to have new software releases each year as a marketing hook, but the annual cycles of updating Apple's software are leading to too many bugs and problems, he says: I suspect the rapid decline of Apple's software is a sign that marketing has a bit too much power at Apple today: the marketing priority of having major new releases every year is clearly impossible for the engineering teams to keep up with while maintaining quality. Maybe it's an engineering problem, but I suspect not — I doubt that any cohesive engineering team could keep up with these demands and maintain significantly higher quality."
There is a indeed a heated response to it. Not sure if I can be called "rabid Apple cult", but I can definitely be called long-term user (1990 onwards).
The guy is right. The quality at the moment is noticeably poor, and rather than being pleased at new updates I now regard them with suspicion. Concrete examples exist both on the Mac and on iOS - wiping out a phone's ability to make phone calls, for instance (8.0.1, iPhone 6), is somewhat of a faux pas. On the Mac side I get daft things such as this, which slowed my 2011 iMac to a crawl until I invoked an obscure command to sort it. I get silly synchronising problems with iTunes, both the dreaded "waiting for changes to be applied" hangs and also things like "there was a problem copying these items, see iTunes for details". iTunes, of course, never has any details about it.
Then there's functional quality. The whole OS is increasingly feeling like a Zelda game, memorising which magic multitouch incantation to invoke next to do something wonderful. They also trash things - Expose now looks neater, but is far less functional as it no longer exposes ever window but does this pretty-yet-useless grouping thing. They confuse things - I have no idea what my workflow for photos is anymore, is my photo just on the phone, shared in iCloud, just on iPhoto, where does it go if I edit it, how do I delete a shared photo from just one device without taking it all out of the others - that kind of thing.
Then there's online - the Apple ID situation is farcical. Users: "give us a way to merge Apple IDs please". Apple: "here's Home Sharing! A totally new way of sharing things that's not at all confusing". Users: "err...no. Give us a way to merge Apple IDs please". Apple: "here's Family Sharing! A brilliant new way of letting multiple ids get access to the same content, possibly, but only allowing one credit card to pay for it! Give your 13 year old access to the family credit card today!". Users: "Sigh. Give us a way to merge Apple IDs please". I await with wonder what other non-solution is going to be offered to me in the coming years.
I agree with the premise entirely. I think Apple's software quality has dropped, and dropped significantly. Bugs, functionality, usability...it's all there, and it's all worse than it used to be.
Cheers,
Ian
iWork and iLife.
After iWork '09, the iWork applications had very little in the way of updates, but the Keynote and Pages applications were very capable. Pages didn't have all the features of Microsoft Word, but the typography and page layout capabilities were exceptional in comparison, and users had a fairly clear list of improvements that they suggested - mostly improvements to mail merge, tables-of-contents, footnoting, indenting, and creating indices. Keynote was excellent. Numbers was simply not what people expected from a spreadsheet and it had the most suggestions for improvements. However, by and large the apps were quite good and a bargain.
iWork '13 destroyed everything that made the iWork applications great. Not only did the UI regress, but the feature set, rather than meeting user requests / expectations, jettisoned swathes of functionality - in exchange for compatibility with iCould and the web version. The highly usable productivity software became a Google Docs wannabe overnight. Worse, the old version ceased to be available. Subsequently, improvements to iWork have included no restoration of the functionality of the product, but changes in the file format (that introduce incompatibilities with older versions). iWork took a nosedive.
iLife hasn't fared much better. iLife originally included GarageBand, iMovie, and iDVD for creating DVDs (with menus, title graphics, scene previews, and control over flow between menus - simple, but functional). iDVD is gone. Even Apple's "pro" video tools no longer support similar functionality to what iDVD provided in 2009 -- there is nothing available that can claim the same function, and you can no longer obtain the abandoned software. GarageBand has some added instruments and lessons, but at the loss of their video / podcast scoring and advanced podcast authoring capabilities. The filters are now more primitive and skewed specifically towards guitars (why?). iMovie has gone through various iterations of UI and library management changes that make moving between versions confusing and it focuses on iCloud and iMovie Theater - features almost completely unused because of their awkward implementation and storage requirements (particularly in iCloud) that are ridiculous.
Aperture, their prosumer photo database and editing app, is about to be jettisoned and replaced with an upgraded iPhoto with many of the most professional and workflow-related features of Aperture removed. Aperture will no longer be available afterward. In effect, their ceding this software to Adobe's Lightroom and their subscriber-based pay-to-play model.
A lot of people will also probably bitch about Final Cut Pro X, Motion, Compressor, and those video tools. However, I think Apple is doing OK there. They released FCPX prematurely - they needed to wait until they got FCP7 project importing working, but the changes they made were really necessary. Where they have failed is the workflow and integration points of FCPX - Motion - Compressor, and they've dropped the ball on creating optical media. There was also still some room to keep Shake in the mix.
I don't worry too much about things like Apple ID as that's more or less par-for-the-course for that sort of service these days. Nobody does it much better. However, I chafe at the idea that they are spending so much development money, time, and effort on that dog called 'iCloud'. It's a disaster of a service and it's dragging down their productivity software.
Yeah, FREE (as in beer) and UNAVAILABLE (as in roast dodo).
The "forced upgrade policy" means that a generation of
Macintoshes is arbitrarily decared too old for the installer to put a newer OS onto it.
My MacPro, four Xeon cores and 20GB of RAM, with six drive bays,
doesn't have a MacOS upgrade path beyond 10.6.8, won't load any Safari
browser version that came with 10.7+, and most prebuilt browsers
of other pedigree are just as OS-intolerant (TenFourFox being the notable exception).
Apple's OS and app install process discriminates on the basis of last-time-we-got-paid-for-hardware.