FCC Revamps Customer Complaint System

Posted by samzenpus on Monday January 5, 2015 @09:12AM from the how-do-you-like-us-now? dept.

blottsie writes The FCC has heard your complaints, and it's finally going to make it easier to file more complaints. The Federal Communications Commission on Monday announced the launch of its Consumer Help Center, which according to a press release will feature a "streamlined, user-friendly complaint filing system," the "ability for consumers to monitor complaints, 24 hours a day, 7 days a week," and "faster delivery of complaints to service providers, enabling them to respond to consumers sooner."

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FCC complaint system autoresponder by JoeyRox · 2015-01-05 09:19 · Score: 4, Insightful

"Thank you for contacting the FCC regarding your complaint. An industry-appointed representative will work quickly resolve your problem in a manner congruent with the monied corporate interests that run of our organization"