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Intuit Charges More For Previously Offered TurboTax Features, Users Livid

An anonymous reader writes: For years, the Deluxe edition of TurboTax was enough for investors and the self-employed to do their taxes. With this year's edition, Intuit removed Schedules C, D, and E, covering self-employment, investment income and asset depreciation. Those features now require an extra charge of $40. The company is getting murdered on Amazon reviews for it, with 900 users giving the software a 1-star rating.

2 of 450 comments (clear)

  1. Not so Deluxe anymore? by Em+Adespoton · · Score: 5, Interesting

    I remember back in the days of QuickTax -- Windows users could buy QuickTax for a decent price and do their taxes. However, if you had a Mac, you needed to buy Deluxe, as that was the only version provided for the platform -- at a higher price than the Windows Deluxe version, both of which were twice the price of the regular version.

    What were the extras you got? IIRC, it was the self-employment, investment income and asset depreciation packages, along with some retirement planning tools.

    The other gotcha: the schedules were never updated until AFTER the early filing deadline, which meant I always had to file an update once I'd re-calculated for actual retirement values/contributions.

    Well, it's been around 15 years now since I ditched Intuit for a web-based alternative that just works (I get tax refunds now within two weeks of filing), and I see absolutely no reason to go back, or recommend anyone else uses an Intuit product. This is just another nail in the Intuit coffin.

    But I hear they're one of the best places to work....

  2. Get a free upgrade or a free replacement by Mr.Intel · · Score: 5, Interesting

    According to one article you can call them to complain and get a free upgrade to the version you need or send a scan of your receipt to H&R Block and get a free version of Tax Cut that has all the forms. Personally, I prefer the former so Intuit knows they have an unhappy customer serious enough to call them on these shenanigans.

    --
    ASCII tastes bad dude.
    Binary it is then.