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Don't Sass Your Uber Driver - He's Rating You Too
HughPickens.com writes David Streitfeld reports at the NYT that people routinely use the Internet to review services from plumbers to hairdressers, but now the tables are turned as companies like Uber are rating their customers, and shunning those who do not make the grade. "An Uber trip should be a good experience for drivers too," says an Uber blog post. "Drivers shouldn't have to deal with aggressive, violent, or disrespectful riders. If a rider exhibits disrespectful, threatening, or unsafe behavior, they, too, may no longer be able to use the service." It does not seem to take much to annoy some Uber drivers. On one online forum, an anonymous driver said he gave poor reviews to "people who are generally negative and would tend to bring down my mood (or anyone around them)." Another was cavalier about the process: "1 star for passengers does not do them any harm. Sensible drivers won't pick them up, but so what?" In response, some consumers are becoming more polite and prompt. "The knowledge that they may be rated is also encouraging people to submit more upbeat reviews themselves, even if the experience was less than stellar," writes Streitfeld. "When services choose whom to serve, no one wants to be labeled difficult."
Seems like a mixed bag to me. On the upside if it motivates customers to be on their best behaviour; to be polite, prompt, etc. That's only a good thing.
On the other hand, if its just creating a circle jerk of good reviews that's not doing the system any good.
Driver only ran over one child; and the odor in the vehicle was less rank than the vehicles state of cleanliness would have suggested it would be. Could not hear radio over soothing rattles and squeaks. Would ride again! 10/10. A+++++
I think you put a "t" where the "p" is supposed to go!
He's rating your poo?
All my liberal friends think I'm a conservative, all my conservative friends think I'm a liberal.
Car driven by bobcat would not ride again.
> Taxi drivers are the eyes and ears of a city . . . the NSA should drop all this online monitoring crap, and just put some taxi drivers on the payroll.
After the wall came down there was a widely-told joke: When the Stasi was disbanded so many of them became cab drivers in Berlin (true fact) that you could get into a cab without having to say anything, the driver would just look at your face and then drive you straight to your home. (the joke, kinda)