Uber Will Add Panic Button and Location/Journey Sharing In India

mpicpp sends word about new Uber safety measures coming soon to India. "Late last year, Uber announced plans for tighter safety measures in India following the rape of a passenger using its service in December. Now it has confirmed that two major features — an in-app panic button and journey/location sharing — will roll out to users in India on February 11

The company went public with the launch date after Times Of India reported that the Mumbai transportation department was considering a ban on its service over its apparent approach to safety. Authorities are reportedly "not happy with Uber representatives' responses during various meetings held to consider measures for passengers' safety."

Uber cleared the air on its plans to settle "some misconceptions" around its safety policy — which already includes more stringent background checks and a dedicated emergency response team. That will be boosted when the in-app panic button, which alerts local police when triggered, and a 'safety net' feature, which goes beyond Uber's existing 'share my ETA' feature to let customers share details of their location and trip with up to five other people, go live in India next week."

Comments

Re:Uber is the problem! Let's ban it!

[Shoten]

So, a little bit of reality here...

In India, what we take for granted as a "background check" is actually not possible. While here in the US we have a massive database called NCIC (which is really the name of the organization that runs it, but everyone calls it NCIC anyways) there's not really such a clearinghouse in India. The individual municipalities keep their own records...often on paper...about past crimes, but there's no centralized source where you can go and check. As a result, "background checks" basically don't exist, because they are exercises in futility unless you're looking to check on a specific event related to a person.

Now, to be 100% accurate, I will say that India did just recently create a centralized database, a year ago I believe. But the database is barely getting any input at all at this point. And on top of that, fake documentation is really easy to obtain in India, there's a lot of corruption...there's a larger systemic issue with just being able to take someone's unique identifying information and do a "background check" to make sure they haven't been convicted of raping a whole school or something in the past.

I've run into this before, with regard to situations where certain kinds of business processes and information handling couldn't be outsourced because of regulatory requirements for background checks, but I also found an interesting analysis that is in the context of this situation with Uber: http://qz.com/308888/the-secre...