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Smart Homes Often Dumb, Never Simple

An anonymous reader writes: Writer Adam Estes has tested over a thousand dollars worth of smart home gear from companies like Wink, GE, Lutron, Cree, and Leviton. Most of it worked correctly out of the box — which he said was great. But almost immediately, devices stopped responding and defects manifested themselves. Even after getting replacements and reconfiguring the devices, he found himself wondering if it was worth the effort to wrestle with all these devices, and ended up appreciating the simplicity of a plain old light switch.

Estes says, "Installation woes and bugs aside, my smart home never seemed handy. I had to tape off the regular switches so that the power would stay on and the bulbs' smart features would work. Even then, I had to pull out a smartphone or a tablet any time I wanted to dim the lights. That was never convenient. I could turn the lights on from my office, but that didn't really make my life better. I could impress my friends with a stray smart home feature here and there, but more often than not, I found myself embarrassed by the glitches of my smart home gone dumb." He concludes that while many smart home products can and do work, the biggest lie their marketers tell us is that it'll be simple and easy to set up and operate all these gadgets.
Those of you who have wired up parts of your home, how has it worked out so far?

5 of 248 comments (clear)

  1. There's a reason the REAL gear is expensive by St.Creed · · Score: 3, Interesting

    You buy cheap stuff, you get in trouble, You can't get decent quality from those new market entries, because the market has been in place for decades, there's a lot of established and well-supported hardware out there, but... it's industry standard, and expensive. So the new entries try to bring their own standard in the home-market but with cheap gear that doesn't work well.

    A colleague of mine, who is an IT architect, has designed his house from the ground up with the industry-standard switches, controllers, light, shutters etcetera. And even after 20 years the stuff he bought then is still supported and he can get upgrades and replacements for everything and it all works - all the time.

    --
    Therefore, by the (faulty) logic you're using, you're just a cow with a keyboard - osu-neko (2604)
  2. Re:Tried and gave up by wkk2 · · Score: 4, Interesting

    I had a high end system with lots of keypads and dimmer switches. I removed it after finding out that the dimmer switches didn't get along with any LED bulbs. The only feature I really was happy with was "all lights on" triggered by the fire alarm. The furnace blower rotor locked at 2AM on a cold New Years day. It was nice to have all the lights on when I started searching for the source of the smoke.

  3. Insteon Experience by jtgreg · · Score: 5, Interesting

    I started with a few X10 components and moved to Insteon from SmartHome. My experiences and the acceptance by wife, teenage boys, and friends:
    Wins:
    - Control of outdoor low voltage lights. Works great, nice to have different schedules for different days of the week. No one cares but me.
    - Christmas lights. Nice, but cheap timers work as well. No one cares but me.
    - Combining switch locations. Our kitchen has switches in five different locations. Replaced one of the switches with a multi-button scene selector for the kitchen. Big winner with everyone.
    - Panic button turning on all outside lights. Wife likes in concept, she still has not pulled out her phone to activate it if I am around.
    - Indicator in kitchen that garage doors are open. Very popular
    - Motion controller turning on lights when approaching front door. Popular, but cheaper to install a light with motion sensor.
    - Wife wants ability to activate spa before we get home. On the list, but relatively expensive to add to Smarthome or pool controller.

    Losses:
    - Smart phone control of lights. I am the only family member who ever bothers to use their phone.
    - Anything that changes indoor lighting unexpectedly. Startles everyone, even when they know about it.
    - Even with Insteon's redundancy, I still have problems communicating with several devices. This is an ongoing debug effort.
    - I am the only one in the family who can program this system. Software is almost user hostile.
    - I have many systems with home control capabilities that do not interact: a satellite box, pool controller, garage door opener, Apple gear, Harmony remote, and Insteon.

  4. Re:A smart phone is rarely convenient by Ol+Olsoc · · Score: 3, Interesting

    Cool features that could be turned on remotely is heating a spa pool so its hot when you arrive home so yes there are very few items that are worth the long distance remote reguarly most like turning off the lights is used when you forgot to do it at home however a few sensors and that is automated too

    side note - our old spa had a timer on it. Our new one is insulated so well that there isn't much point to stop the heating cycle. Its an outside spa too. The only time the heaters kick on full is when we are out using it in single digit weather. Whic by the way, is simply tremendous fun.

    side note: make certain your neighbors know you have one, because the first time you use it at 0 degrees, (as in F) it looks like a conflagration.

    --
    The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
  5. Re:A smart phone is rarely convenient by sumdumass · · Score: 4, Interesting

    Well, you brought up some interesting points. Like your thermostat monitoring your adjustment habits and automatically adjusting the temp for when you are away and home or normally turn it up/down, by displaying usage statistics along side your electric and gas usage and telling your water heater tank to not bother keeping the stock hot over the next 5 or 6 hours because you will be gone for the next 7 hours. Of course you should be able to still press buttons and turn nobs to override it, but you should also be able to sit at a web panel and adjust it too.

    Your fridge, Your right, open it by hand. But let read a QR code when you put milk and eggs in or something that is perishable then have it remind you if something if at the expiration date or if you are low so you can stop and grab more or even create a shopping list for you. You should be able to pull a screen up on your phone or web panel and monitor it or perhaps it sends you a reminder at the end of the work day or something.

    Don't think of it as fixing any problem, think of it as making saving money easier and general life more convenient. It doesn't need to be a solution. It's more like an enhancement I guess.